Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jessica cares about her customers

By rickrhondahop on 5/24/2019 at 9:57 PM. Helped by Jessica Holsey.

Great customer service. Jessica went above and beyond to make sure I was a satisfied customer. Jessica made sure she found the best financing for my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I went to buy one but I came out with three

By limaryrichard on 5/24/2019 at 9:04 PM.

I went to see if they approved of a car and approved of me. Thanks to the great employees that Stanley Ford has in Sweetwater TX. I recommend 100% this dealer, you will feel at ease as a family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great place to buy a vehicle

By Ford f 350 drw on 5/24/2019 at 1:19 AM.

Was met at door greeted with professionalism very knowledgeable got all info on vehicle paperwork was fast and easy very professional Fromm sales to service to top officials nice place to do business

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was great!

By BRUCE.VAUGHN3006 on 5/24/2019 at 12:09 AM.

Troy’s customer service was excellent. He evaluated our problem. Took the time to call and see if the warranty would cover the work. It didn’t of course, but the parts and labor were an honest and good price. He made numerous calls telling us what was going in, what parts were needed and called when our vehicle was ready for pickup. We value Stanley Ford and it’s employees! Thank you! Good Job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We bought a used truck online

By lastttuagen on 5/23/2019 at 11:57 PM.

We found a couple of used trucks for our son online. They were nice enough to stay late, since we were 2 hours away. We got to test drive both trucks and got all the paperwork done in one night. They even delivered the truck to my office and picked up our trade in from there too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very polite staff and very helpful

By TROY on 5/22/2019 at 1:03 AM. Helped by Cheyenne hernadez.

It was almost closing time I made a phone call the sales lady waited for me to get there to show me the truck I was interested in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

By far the best sales experience !

By Benitoluke8586 on 5/17/2019 at 9:24 PM.

Tiffany made everything so easy for us ! My husband job is on call and we didn't have alot of time and she made everything so easy for us! By far the best service and experience ! Excellent dealership and amazing friendly people!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New purchase of F250

By paidbyjc on 5/15/2019 at 3:36 PM.

Great service and smooth experience. Staff work hard to provide me the truck and finance I was looking for. This is my second time doing business with stanley and will not be my last.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good fast service.

By lewiscue73 on 5/14/2019 at 1:10 AM. Helped by Cheyenne Hernandez.

Great service and good people made my experience quick and easy! Would recommend this dealership to friends and family any day! Enjoyed purchasing my new truck there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By CAROL567TX on 5/14/2019 at 12:05 AM. Helped by Bobby (service manager).

I had an app’t for service and they seemed to be very busy. I asked if I should reschedule and was assured that would not be necessary. I received my call that my car was ready 20 minutes before I actually needed to pick up my vehicle. Excellent service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome group of guys!!!

By txmom1979 on 5/13/2019 at 4:03 PM.

I have regular service and maintenance done on my Ford Fusion as well as GMC and Chevy that I have. I wouldn't trust anywhere else to do business!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This Dealership is awesome!

By Debrahhendrix on 5/10/2019 at 5:31 PM.

This was by far the best experience i have when purchasing a vehicle. Everyone at the dealership that helped me with the purchase of my new 2019 Ford Escape was top notch. Will never go anywhere else to purchase a vehicle except Stanley Ford in Sweetwater, Texas!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

#1 in my eyes and books

By tonycrystal19 on 5/8/2019 at 9:43 PM. Helped by Jeff the tech.

When I called early Monday morning seeing about getting my truck in shop the service guy troy said they were all booked up. But I could bring it by and he would look at it anyways. So I did just that. Remember they were all booked up. But when he took a look at my truck with out any hesation at all he took it to back to shop to get his techs to look at it. Never batted an eye and got my truck in and fixed by closing. Wad awesome the whole time giving me updates and helping me out. Most places wouldnt even look at it if they are full but he did.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a great time

By Ed Runyon on 5/3/2019 at 7:26 PM.

They serviced my new truck and even checked with me on other things. That need to be addressed.They even call me when the parts were wrong. I have my parts now . Thanks

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Polite and professional

By BFRIEDA on 5/3/2019 at 12:05 AM.

The members of this service department are and have continued to provide polite and professional service, if something happens to be missed they are quick to take ownership of the issue and rectify the matter.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience. In & out really fast.

By bobby.fisher on 5/2/2019 at 5:23 PM. Helped by Niko. Mechanic.

Troy & Niko went above and beyond. To get me in and out real fast. Hooked up the computer and diagnosed the problem. Niko changed out the sensor and had me on my way. Probably 45 minutes from the time I got there. Till I left.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Stress free and easy

By deesparkman on 5/1/2019 at 3:47 PM.

Everyone made me feel like they were going to do all they could to help me get the car. Thanks to Kayla and everyone else involved in making it possible for me to purchase a good car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Donaldcomstock on 5/1/2019 at 5:52 AM. Helped by Jessica.

The staff was friendly and helpful and I was able to get the car I wanted but not the options. Jessica was very friendly she was able to help me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GOOD EXPERIENCE

By TJHUGHES54 on 4/29/2019 at 5:31 PM.

IT WAS A GOOD EXPERIENCE. EVERYONE WAS PLEASANT AND ACCOMODATING. THEY WERE TIMELY AND SATISFACTORY. THEY EXPLAINED EVERYTHING IN DETAIL WHERE I COULD UNDERSTAND IT.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
3   Quality of Work

The sales person was very cautious and helpful, she worked v

By Wheeler, danny,098 on 4/22/2019 at 11:30 PM.

Cautious and helpful and understanding, sales person waited for me to contact my bank and get a loan to buy the truck good for her

I would recommend this dealer.