Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine Service

By Roger on 2/28/2018 at 11:54 PM. Helped by I don't recall the service manager's name.

The dealership personnel were very courteous and go our vehicle in and out quickly on schedule. We couldn't ask for better service. Great job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

professional service

By H. Lewis on 2/28/2018 at 8:57 PM. Helped by Service department.

The guys in the Scott Wood service department were all helpful, knowledgeable and friendly. While having issues with a vehicle is never fun they helped make it as easy on the customer as possible. Thanks!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service Dept

By Jeep Life on 2/25/2018 at 10:07 PM. Helped by Gaylon.

Very friendly staff in the service dept. Rheu always accommodate you Snacks and drinks and tv What else could you want while waiting on your vehicle to be serviced ...

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Very professional.

By Jeepguy2018 on 2/23/2018 at 3:08 PM. Helped by Galen.

Galen in the service department takes great care of us and is always there when we need our jeep serviced. He gets us in and out. Thank you!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpfull and professional.

By Jeanne!2017 on 2/16/2018 at 6:40 PM. Helped by Galen Schatzman was wonderful!.

Love how I am treated each time I come for service and explained the service. Car always feels good after each service is done and runs well and keeps doing better on gas as it gets broke in. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent excellent excellent

By Trev5568 on 1/27/2018 at 8:09 PM.

Very excellent experience would recommend them to everyone. Salesman was very nice and professional. The finance department was excellent actually had a really good time

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

First Oil Change

By Shing on 1/17/2018 at 7:16 PM. Helped by Bo is great!.

The team was thorough, checking everything for me. I had a concern with something and they took time to check that as well. They want to ensure you are satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Truck Purchase

By Lora Weaver on 1/16/2018 at 7:02 PM.

When the first truck didn't work out for us they were quick to find another one exactly like we wanted at a great price..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Recall work

By reschke13 on 1/3/2018 at 5:30 PM.

We received very fast and professional service on our 2006 Dodge ram pickup. I dropped the truck off that morning expecting the work to take a few hours. My ride picked me up, we looked at the pretty cars on the lot and had not made it back across town before they called and said my truck was ready.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal

By Carl1234 on 1/12/2018 at 8:41 PM. Helped by Kendal Felton and Amp Penn.

I have talked several sales persons and find them friendly and having good product knowledge. I feel we got a great deal on our purchase. This is the 3rd vehicle we have purchased and we keep coming back. Service department and waiting area is the best. Bought Jeep.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership amazing costumer service

By Tommy hall on 1/10/2018 at 7:30 PM. Helped by Kyle Garner for the original sale Robby for the service.

From purchase to service I have had nothing but a great experience dealing with Scott Wood and Stanley Wood dealerships. I highly recommend this dealerships to anyone looking to buy a new Dodge, Chrysler, Ram or Jeep or get service or repair work done to your current vehicle. It is a very great group of guys and a great dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent job by management and salesman Wesley Brooks

By John on 12/31/2017 at 5:27 PM. Helped by Wesley Brooks.

They made every effort to make our experience at the dealership great. We got a great price for our trade-in and the Malibu we purchased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, professional service

By rubicon on 12/26/2017 at 2:03 PM. Helped by none of these employees I was at Scott Wood dealership.

My dealership is Scott Wood Jeep. My check engine light came on suddenly while driving. As the vehicle only had 13000 miles on it I was concerned. I pulled over and called the service department. I spoke to Robbie who assured me it was safe to drive the vehicle until they could get me in the next week. I was impressed by the professional service team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prompt and courteous

By Virginia on 11/19/2017 at 1:27 AM. Helped by I don't remember.

Very quick service as I arrived an hour early since, I had a doctor's appointment later. The service serviced my car in time for me to get to my appointment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dodge Challenger Hellcat

By r/t challenger on 12/1/2017 at 9:31 PM. Helped by Kelly Pierson Dodge Challenger Hellcat.

Good experience dealing with the sales staff. Quality vehicle. They special ordered this vehicle for me. When it got here it was just as I had ordered it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer care!

By CHRISTY M DUBOSE on 12/1/2017 at 4:00 PM. Helped by Gaylen?.

I have never had a bad experience with the service department. Always explains to the fullest of details what is needed. Great customer care from knowledgeable people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

5 Stars!

By BatesvilleLady on 11/21/2017 at 7:40 PM.

Beautiful dealership with very friendly qualified personnel . Most knew me by name (have bought all of my vehicles at this dealership since moving to Batesville in 1979). Very relaxing atmosphere and even enjoyed a good cup of coffee!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy and hassle-free experience

By EAQ on 11/18/2017 at 7:56 PM. Helped by The sweet lady in finance.

A business that gives back to the schools and community. Very helpful employees. Comparable prices. Clean facility. I feel confident that I was treated fairly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

PROFESSIONAL DELIVERY

By relocator on 11/17/2017 at 2:50 AM. Helped by Scott Wood, Caitlynn.

Every person at the dealership performed exactly as they should. They were friendly, did exactly what they said they would do and their pricing was competitive. It is nice to deal with folks who always do what they say they will do, sometimes more, never less.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Overall happy

By Jack@123 on 11/16/2017 at 10:50 PM.

As soon as I drove the vehicle off the lot it suddenly started having problems but I will be bringing the vehicle back at 8 a.m. in the morning to have it looked at and hopefully we can work together on this. Other than that everything is great

I would recommend this dealer.