Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Satesfaction

By Meg on 9/19/2019 at 5:14 PM. Helped by Janie Elizaondo.

As always friendly and fantastic service . Had new tires, oil change and inspection. The ride is more comfortable with the new tires grabbing the road and the engine is more peppy with some fresh oil.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Friendly and efficient scheduled maintenancr

By RONANDMARYTHOMAS on 9/19/2019 at 4:39 PM. Helped by Alec Rousset and Christopher Nieves.

We made an appointment for scheduled maintenance and were in and out in a friendly and efficient manner. Thank you for making this an easy visit!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Coolant leak check

By LARRYZIELKE on 9/18/2019 at 4:34 PM.

Great team very friendly staff always work hard to make sure you are happy it’s the only place for me for Toyota sales and service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rear Door Latch

By Louie on 9/17/2019 at 12:12 AM. Helped by Robert Bropson.

Rubber cover on rear door latch had deteriorated. Dealer replaced rear door latch at no cost to me. Toyota covered the entire cost, parts and labor.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In and out

By RHMANS2003 on 9/16/2019 at 11:40 PM. Helped by Do not know his name.

Took my 2014 Camry in for a State Inspection.I was only there for about 15 minutes or so. I have never had a bad experience here, and I am always well taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

60k Miles service

By JENS.FIGLUS on 9/16/2019 at 7:17 PM. Helped by Taylor.

Professionally handled. Great service. Sienna fuel door replaced through manufacturer program free of charge. 60k miles service was performed according to plan. No surprises there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By ESYMORALES on 9/15/2019 at 10:24 AM.

Mac haik never disappoints, everytime I’ve been car shopping mac haik is my first stop but also my last stop! Thank you so much to daniel who always needs my needs, great salesman will definitely go back looking for him

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

they were quick

By GOIMGUIO1 on 9/14/2019 at 9:22 PM. Helped by D. DeVillier.

Was the first car in the lot at Express Maintenance Service and the first also after several cars pulled up to the lot to be serviced. They must have a camera in the service area.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

115k service on 2006 Tacoma

By JBS3PJS on 9/13/2019 at 5:19 PM. Helped by Cant find work order, so don't remember. First one on left when I came in.

Service advisor took me as soon as I entered the door. Explained what this service entailed. Took about 45 minutes which was fine.Nice waiting room. Always get great service there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast efficient nice

By KEITHLHEARN on 9/13/2019 at 4:35 PM.

They came to my door, and quickly and easily took care of my regular service to my car. The detail on the service form was clear. Always a nice experience here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pain Free Purchase Process

By subseaguy on 9/13/2019 at 12:50 PM.

We just bought our 2nd Toyota from Mac Haik Toyota. It was a painless purchase process. I just dropped in with no appointment and Kurt was awesome from the beginning. Since I was looking for a 2020 and there weren't that many Tundra's out yet, Kurt found exactly what I was looking for (1794 Edition) in another city and had it there the next day. I wanted a few changes, wheels, tires, running boards, etc and no problem. He got it done. A great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best place to take your car

By TXWAKEROC on 9/13/2019 at 12:29 AM. Helped by Robert Bropson.

Best place you can go to take your Toyota to get serviced could not have been more impressed with every aspect of this place. A+

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Check please!

By CCEVERLAST on 9/12/2019 at 11:01 PM. Helped by Ralph.

I brought my truck in for an insurance claim including body work. Knowing that it needed a brake job at the same time, I asked them to take a look. They did notice some additional issues during the brake job inspection. When all was said and done, they saved me from a potentially much larger bill later on. Thank you for looking after my best interest.Ralph

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Play Update

By HappyToyotaCustomer on 9/12/2019 at 6:20 PM. Helped by Ralph Accardo.

Dealer was able to update my vehicle to accept the new Apple Car Play.. was able to get in quick and wait while they performed the update.. Service as always was excellent and our ASM Ralph is the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and helpful

By SARABETH82 on 9/12/2019 at 5:42 PM.

I was in and out in no time! Easy to get an appt, and they are so quick. I also forgot to print my insurance for my inspection, so they allowed me to email it to them and then they printed it for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

20K Mile Maintenance

By PRENTICEDW on 9/11/2019 at 4:27 PM. Helped by Don't remember anyone's name..

Brought my Camry in for 20K service. I did not have an appointment. The Express Service was able to perform my maintenance quickly and professionally.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By RENOVATO3 on 9/11/2019 at 3:08 AM.

Very good costumer service. Went in for an oil change. And they inspected all my car and did all changes. Just All in one hour.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience Highly Recommend

By BJJENSEN007 on 9/10/2019 at 4:49 PM. Helped by Drew in Finance.

A big thanks to Yao for getting us into our Toyota Camry. He was a pleasure to deal with- Also the rest of the team.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Good Value, Great Service

By MCCLELLANELIAS on 9/10/2019 at 11:55 AM. Helped by John Delahoussaye.

Every service on my 2015 Toyota Tacoma validates the decision to drive out of my way--and past two other Toyota dealers--to schlep out to League City. John Delahoussaye (spelling?) in express service is always professional and thorough. The one time I opted to take my Tacoma else where, I spent the same money for them to keep my truck all day and botch the break job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

good visit and service

By JOHNPALM on 9/9/2019 at 9:33 PM.

Prompt quick no nonsense. Everything was done efficiently. I walked onto the lot with just a general idea of which model I wanted and drove off in new vehicle within two hours

I would recommend this dealer.