Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and simple explanation

By martinlee5610 on 9/14/2019 at 6:24 PM.

Very convenient and reliable service with speedy procedures. I feel very confidence and decided salesmen ‘s recommendation. Furthermore he gave me zero percent financing for 5years which can save a lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

honest,efficient,considerate

By JEFF130210 on 9/12/2019 at 6:24 PM.

Salesman Allen Tam is a very honest person, not playing game with us. He is also considerate and made things efficient. I spent only half day to get my car. Very satisfied with his and other people’s service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Rave 4 xse

By sadow888 on 9/12/2019 at 1:36 AM.

My sales associate was very knowledgeable of the vehicle and went the extra mile to make buying the vehicle without any problem . Would recommend to a friend .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelent Service🎊

By vicsepulvedag on 9/11/2019 at 3:33 PM.

I’m giving this rating because it was Amazing the way they treat the people and how fast they do the paperwork. Also how they give the information about the car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying a car for the first time

By Spencer on 9/8/2019 at 5:44 PM.

They were very helpful in explaining and comparing car features. They also helped me with other logistics of buying my first car including insurance and registration. The employees were friendly and made my first car buying experience a great one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service.

By nycqueens on 9/7/2019 at 7:49 PM.

Everyone we communicated with was great at the dealership. Helpful and really felt like they were trying to help us get the best suited car for ourselves. There was no pressure and our questions were answered without a problem. Overall, happy with the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience at bayside Toyota dealership

By AHMAD_HOSEIN2001 on 9/5/2019 at 10:48 PM. Helped by Cannot remember the rest of names..

The sales personnel was so informative and helpful. All the other staff were also kind and respectful. I am very happy with customer service. I will recommend all my friends and family to Roy Persaud.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome

By jihyun7272 on 9/5/2019 at 1:01 AM.

Lindsey was very kind and explain to be detail. She was very helpful making decision. Dealer shop was very organize. I would defintly come back and recommend to other people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kenny Tung made the whole car buying process a breeze.

By CEEGWA on 9/2/2019 at 5:53 AM.

Kenny tung is an asset to the dealership. Extremely knowledgeable and totally customer service oriented. Nelson liu is also a pleasure to work with. Drop off the car and go.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By nyxhenry21 on 9/1/2019 at 4:33 PM.

Very professional, just let them guide you to a car that suits your need. Great service, would recommend all my friends and family to go for cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

it's wonderful experience

By irisliu on 8/29/2019 at 11:17 PM.

Allen help a lots, friendly and professional, gave us good suggestions, so we can get the new car so soon. We very like the new car, thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Info straight to the point

By JacobJM on 8/29/2019 at 9:08 PM. Helped by Efren.

We were contacted by Marshall. When we visited Efren from the sales team helped us. He patiently listened to us, kind of educated us that made us come to a final decision to lease for a reasonable quote. We drove the car out in 3 days time. Overall the staff is friendly and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1st experience with Toyota

By SUNNY K on 8/25/2019 at 3:44 PM.

It's been my 7th automobile purchase but 1st time with Toyota. We like the look of RAV4 and willing to give it a try with Toyota brand. The dealer was friendly. Purchasing a vehicle is a long process. Due to short staff at finance part, we had to wait for extra an hour or so but we made it out before 6 pm ...started around 11am.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service at Star Toyota

By Rodmurray on 8/24/2019 at 7:55 PM.

From the moment I walked in the door, my Product Specialist, Jovonne Moore Campbell, was courteous to me and my wife and knowledgeable about all aspects of the Toyota Prius that we leased. Also, his managers, including John Koufakis 3rd, were a delight to work with. They made the process an easy one and I would highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a great moment to buy a new RAV4.

By ONEqBLUESKY on 8/24/2019 at 12:04 PM.

Dealer Yun was helped me to progress my interesting desire very well. I was so satisfied with him while I was looking for my dream car. He helped me so many things that I did not know. It was so good experience with Toyota Dealer and it gave me big favor for my financial status to progress. I thanked all member of dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By chala1030 on 8/24/2019 at 1:04 AM. Helped by Debbie.

I immediately felt welcome and knew I was in the right place. Staff are professional, courteous, patient, friendly and knowledgeable. I found my dream car and purchased without hesitation. They are always available by phone or in person and all my concerns were put at ease. We purchased there before and I would go back again.

I would recommend this dealer.

Overall Rating

3.0  

2   Customer Service
4   Friendliness
2   Overall Experience
3   Price
4   Quality of Work

Disappointed

By ojdfoajg;lkad on 8/21/2019 at 5:56 PM.

This is our second car from Star last year we purchased a Rav 4 good experience. This year we came back for a pre owned 4 Runner. Trade ins pricing was fair. Truck came with only one key. Sales rep promised he would get us a second give him a few days. That was May. It is now August and no key. Numerous texts and phone calls to no avail, We went to our local dealership and paid $327.00 for a second key. Really disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great, start to finish

By elissap on 8/21/2019 at 5:56 PM.

Great and easy experience. Mohammed just listened to what we wanted and needed in a new car, and got us exactly that. There was no hard sell.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

cheater

By linchengli1985 on 8/15/2019 at 7:36 PM.

They sold me the sample car, the 188mile, and they didn't tell me about it,Two more things he added to the computer,one is alloy wheel locks,other one is all wheather liner package,he not give me ,he say you buy the make Japan car you don’t have this two items.cheater!!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy experience

By MrMario123 on 8/14/2019 at 4:18 PM.

Everything went quick and easy for me. Granted I did do a lot of my own research on all the models in Toyota’s lineup before going to the dealer. I checked out STARToyotas inventory online and they had exactly what I was looking for and I reserved and test drove a few vehicles. The overall process didn’t take to long about 3 hours or so. My salesman Mohammed Sadrulula was very helpful and knowledgeable, took me on a test drive and was professional.

I would recommend this dealer.