Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

BUYERS BEWARE!!!! Crooked STEALERSHIP!!!

By srt10viper on 8/26/2019 at 10:51 PM.

Buyers beware...bought a $130,000 2006 Hummer H1 from them and found out that the whole ABS system was removed by the previous owner. They were going to help resolve this, but now no one will return my calls or take my calls. Now $10,000 EXTRA out of my pocket. CROOKED STEALERSHIP!!! DO NOT BUY FROM THEM!!! WATCH out for BRYCE!!! No return calls for a month.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Selling My Vehicle

By Dakota on 4/24/2019 at 11:11 PM.

The Starwood Motor's team is absolutely awesome. From the first contact to selling my vehicle was a great customer experience. They are straight forward and guided me through the process to maximize the potential with a quick sale time. I highly recommend the company.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Jeff on 3/7/2019 at 5:02 PM. Helped by Gordon Holt.

Bryce and Gordon were outstanding. Made buying Jeep easy. I purchased the car without ever having to come to dealership. It was seemless. And, the customization of the vehicle is outstanding!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Experience I've Ever Had & Best Car I've Ever Owned

By JBJeep on 12/21/2018 at 8:20 PM.

I bought my Jeep Wrangler in September and it was delivered in October. The entire process from start to finish was fun, easy, strategic, and custom. Kevin was customer obsessed from our very first phone call - talking me out of some of my crazier ideas (that would have cost me a lot of $$$) and leading me into a thoughtful, clean, jaw-dropping custom build. We worked through a majority of the design and part selection over the phone. Kevin was patient and helpful. I made it a point to travel to Dallas to Starwood HQ, as both a confidence builder and final confirmation that I was getting absolutely everything I wanted in my future dream car. The car warehouse tour was awesome and I was able to add in a few additional ideas to seal the deal. I was told the build would take 8 weeks and it ended up being finished in 6. The final product was everything I wanted. I get compliments when I'm driving, at valets, and from friends. It truly is a piece of art on wheels! Thank you to Kevin and the entire Starwood team. Recommend to all! -JB

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

You can't ask for better service!

By Casey232 on 12/17/2018 at 7:09 PM.

From the initial contact and decision process with Kevin, to Stephen's support through the financials, Starwood was an absolute pleasure to buy a vehicle from. They were extremely knowledgeable, accommodating and expedient every step of the way, especially considering I was working with them from out of state. I can't speak highly enough on their behalf, and will definitely make them my first stop for future vehicle purchases!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

a great experience with great people

By bubba on 10/29/2018 at 7:26 PM. Helped by michael , stephen.

a big thank you to michael and stephen , you guys made this whole thing go down without a hitch ... this is the only 1968 coronet in my neck of the woods . a ton of compliments on the car . thanks guys .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very smooth experience

By 101st Airbourne Vet on 10/26/2018 at 9:10 PM.

I was able to find the perfect vehicle, had several friendly helpful conversations, was given a fair deal and was able to close in no time. From first contact until delivery 600+ miles away took less than one week. Bryce and all involved treated me right. If I am ever in the market again...Starwood is where I will buy.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

CAR SELLING GODS!!

By Mike G on 6/29/2018 at 8:22 PM. Helped by sammy!!! MASEY!! the BEST!.

Car Selling WARLORDS!!!! A PLUS SUPER great experience from KEVIN to STEPHEN to little old Sam!! :) Thanks guys for the jeep and looking forward to the next BUY!! WINK WINK nudge nudge .... old restored jeep army truck WhOOPSI!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ferrari dream

By Ferrari on 6/2/2018 at 8:16 PM.

Kevin Courtney did a fantastic job! That’s one of the reasons I keep coming back. All the employees are the best. I will recommend this company too anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Starwood Rocks!

By Rdr4evr69 on 5/25/2018 at 9:48 PM.

Kevin at Starwood motors made my purchase very smooth and easy to do all over the phone and Internet, I would highly recommend Starwood motors for any of your vehicle needs.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Cool Jeeps - Bad Customer Support

By Love you all on 2/28/2018 at 1:15 PM.

As an out of state buyer - the dealership has poor inventory controls. The jeep I put money down on was suddenly not available when making arrangements for pick up. Yes - they found a suitable alternative in their inventory - but it was a xxxxty experience. Picking up the Jeep was also not a great experience. They are really slow at getting the paperwork done. Poor walk through on the new vehicle. It has been two and a half months and I am still on temporary plates. Non existent follow up from the dealer. My advise buy local and avoid Starwood Motors - especially if you are out of state.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Out of town exotic car purchase made easy.

By cars5427 on 11/28/2017 at 12:49 AM.

I was very impressed with this dealership and the ease of the purchase process. It was well worth coming out from LA to get this deal. special thanks to sales advisor Stephen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the drive

By Markum22 on 11/13/2017 at 4:22 PM.

They did whatever it took to make the deal happen and make it worth the 3 hour drive to get there! Shawn went out of his way, giving video tours of the vehicle and staying in contact with both me and my wife, to make sure we were getting exactly what we were looking for!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Car Buying Experience from Stephen Rosenkrantz

By Ron B on 10/31/2017 at 2:05 AM.

Stephen is an outstanding professional... very knowledgeable and helpful throughout the car buying experience. I purchased a new custom Jeep from Starwood and also almost purchased a sports car... will be back to buy another sports car. Starwood and Stephen are excellent!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Bill on 10/10/2017 at 4:32 PM.

Never been to this dealership before but our experience was amazing. Stephen was great through the whole process. We will do business with this company again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic car buying experience!

By MakingAmericaGreat on 10/5/2017 at 12:58 AM.

The dealership was absolutely fantastic! Shawn and the rest of the staff were fantastic! Best Dealership ever! If you are an American and want to show that you love your country then you should buy from Starwood motors!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They are the best to work with Hands down!

By Dano on 9/28/2017 at 8:15 PM.

I had the most pleasant experience at Starwood that I have ever had buying a car. I have worked with more than my fair share of dealers in my life across several states and Starwood wins! Stephen is the man, I would recommend working with him to anyone. Just awesome.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Experience at Starwood Motors!

By tundra55 on 9/28/2017 at 4:36 PM.

I worked with Shawn Conway on my new truck. He was insightful and responsive to my requests. He also helped me with out of state shipping. I also appreciated his honesty-if he didn't know an answer he found out! Thanks Shawn!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experince

By Kenny on 9/22/2017 at 12:25 AM.

I recently went to Starwood motors and looked at several vehicles. Everything that I looked was in excellent condition. The salesman Shawn Conway, was very informative. He didn't pressure me and I felt very comfortable. I wish more dealerships were like this.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy buying process

By Mwhit on 9/21/2017 at 8:56 PM.

Outstanding customer service!!!! It was quick and easy buying process. I have purchased many vehicles and this time was definitely the best experience.. I will refer friends and family to Starwood.

I would recommend this dealer.