Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome people

By peter griffin on 8/8/2018 at 1:37 AM. Helped by Frank Pierce and Ali Alpai.

I would like to thank Mr. Frank Pierce and Mr, Ali Alpai for being very patient with me and my hot temper. They worked very hard to make sure i was totally happy with our deal. Then Toyota Financial Services gave me the wrong information and i made a fool of myself calling and being short with the financial manager, Thank you all for being good people. And i would gladly do business with Sterling McCall again...after i pay this one off of coarse....John

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic customer service

By David 1234 on 1/3/2018 at 12:20 AM. Helped by Peter Serimontrikol.

Peter my salesman worked continuously to find the car and deal I wanted. He was so patient and professional. Everyone else was very courteous and patient.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
3   Quality of Work

customer service is lousy

By Loyal Ford Customer on 3/22/2018 at 7:28 PM. Helped by Darrell Miller.

Very disappointed. Been a customer for more than 10 years. Service director won’t even have the respect to return a phone call to address a relatively small matter. I certainly won’t purchase a car or have service done at this dealership ever again!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The service department is A+

By Awalther27 on 1/13/2018 at 10:42 PM. Helped by David Nguyen.

David Nguyen was great, he explained everything in detail that was wrong with my car and worked with me to get the most important fixed first. I highly recommend Sterling McCall Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and Friendly

By The_ie on 1/13/2018 at 5:43 PM. Helped by Irvin.

I’ve been to this location, once before and my experience was the same .. the people who work here are very friendly, knowledgeable and proficient, if you want your great service then this is the place to go.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Visit

By Aluna on 1/3/2018 at 12:22 AM. Helped by Irvin G..

Irvin was very helpful and demonstrated overall understanding of my limited time. He was fast and thorough and returned my call in a more than expedited time frame.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Number one dealership

By S. on 12/29/2017 at 2:29 PM. Helped by David Wynn.

If anyone ever goes to this location ask for David Wynn in the service dept. and tell him ShaRhonda sent you. He has taken care of me with the up most integrity for the past 5 years! He’s a very nice and knowledgeable man. I literally have a dealership across the street for me and drive an hour only because of him.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Service Appointment

By Evilgoathead on 12/23/2017 at 5:03 PM. Helped by David Nguyen.

Have been going to Sterling McCall Ford service since I bought it there. Professional,attentive to what you need and hospitable. Looking forward to taking my truck there until I buy my next truck from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

F-150 Tune-up

By f150guy on 12/20/2017 at 10:24 PM. Helped by Nguyen, David.

Got a tune-up on 2010 F-150. Happy with the service and knowledgeable service advisors. Truck was finished on time and clean. Look forward to continued good service.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Longest oil change ever

By 2015ford on 12/20/2017 at 6:53 PM. Helped by Don’t have my invoice available at the moment.

I had an appointment at 8 a.m. to rotate tires and change oil. I was there for 3 hrs. I understand sometimes things can get hectic with customers but that is way too long for an oil change. Have no problem with dealership because that’s where I bought my truck from.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Supurb Service

By FordKitten on 12/18/2017 at 4:54 PM. Helped by Service.

I had an excellent service visit. Everyone was nice and very friendly! Especially for a 7am service appointment. I was pleasantly surprised by how frequent the shuttle was. They kept checking on everyone in the waiting room and switched out cookies for fresh ones. If you had a question they would answer or find out. When they finished with my car I was expecting the long list I seem to always get with service. Things need immediate repairs and what not. That want the case. Yes their were a few items that were brought to my attention but I wasn't pressured into it, in fact they were nice and said that they were not needed today but we're recommended soon before my next service. They even washed my car!!! 😊 Best service visit I've ever had here!! I look forward to my next visit!!!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Servicio

By Websita on 12/3/2017 at 10:18 AM. Helped by David Nguyen.

The service is great and friendly, but the prices of what needs to be done are not that friendly. I enjoy the professionalism of my ford representative, but, as I said, prices are too much. This was a simple oil change and basic service and I ended paying more than $500.00

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David was excellent in getting my car serviced.

By johnmac112259 on 11/30/2017 at 11:00 AM. Helped by David Nguyen.

I was a walk in for just an oil change. I knew I needed tires but anticipated that I would need to order them. David alerted me that they are in stock so I opted to purchase and have them installed that day. I waited around for my car. They offered me a shuttle ride to any where I wanted to go, more than once, very considerate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By BOOKER on 11/17/2017 at 9:23 PM. Helped by LUIS AND AARON.

Friendly staff and very enthusiastic with their service and very accomodating, if you need something they are very glad to help and assist you to make you feel comfortable. 2 thumbs up

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a very relaxing experience my sales rep was awesome

By Edmar1825 on 11/15/2017 at 9:42 PM. Helped by Ali.

Had an amazing time there very friendly personnel It was easy to get what I really wanted to get without the hassle. The Financing department also was very informative Overa I really recommend This dealer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience buying my first Vehicle

By Salvador on 11/12/2017 at 12:19 AM. Helped by Mari Hill. Mario and Adel.

Excellent service, true to their word, specially Mari Hill, Mario, and Adel, they were clear in their explanations, and most of all very patient with my Father and I who were at first skeptical about the vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Sammy1978 on 11/10/2017 at 6:44 PM. Helped by Irvin Gonzalez.

Great and quick service. Friendly staff, great quality not to mention reasonable price. I decided to take my vehicle for an oil change aa well as the cabin filter. I thought I would be there all day. I was impressed on how quick I was out of there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service tech

By Melissag7 on 11/8/2017 at 3:58 AM. Helped by David Nguyen.

Great quality of work services Got everything fix that was needed Costumer services was awesome Didn't take that long to get it fix Will be back for future services

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and informed. Salesman found the car we wanted and got

By Cheryl123 on 11/3/2017 at 8:57 PM. Helped by Paul Dismonte.

Salesman was experienced and made the process easy and fast. He did not have the car on the lot, but he found what we wsnted and got it for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best place

By Ahmed85 on 11/2/2017 at 10:52 PM. Helped by Adel Altaee, Amar algelgaoi.

Best place to buy a car , will recommend Ammar from the sales and Adel one off the best guys that's work there , great deal .

I would recommend this dealer.