Dealer 2-Year Rating

Overall Rating

1.2 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
2  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

The Worse I ever had.

By LMG1 on 7/26/2018 at 4:48 PM. Helped by Kodi,Vicky and Mr. Ramayo who still haven't emailed me back!.

Worse experience I ever had buying a vehicle. I bought my vehicle from them in April 2018. I just received my license plate. And this was after I told them three times my address was in correct. Kodi was my salesperson. And is the worse salesperson I ever dealt with. He bullied me to not call my husband to discuss even buying the car. I should have walked out then. The weatherstripping in my sunroof was old and worn out and did not even connect and he told me that was how it was supposed to be. After I left the dealership it totally tore off. When he did give me a date to get with his dealership he told me that the part only cost $25 each and there really was no reason to drive over there. So I decided to go to the Lincoln dealership where I lived. At which it cost me $635. Back to the license plate. I called Kodi to see where it was. I specifically asked him if he had the correct address and in his text he told me that "the girl who put the note on his desk said yes. Needless to say I got a phone call a couple of days later from someone else asking for my address yet a third time. I asked for the salesperson manager email address. I sent two emails. 2 weeks later today I still have heard nothing back from the manager! Never in my life will I even consider buying a car from them. And I will deter anyone from buying from them. I am to the point that I don't even like my car anymore and I don't drive it.

I would not recommend this dealer.