Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought amazing used car

By maggie on 5/6/2019 at 9:56 PM. Helped by So sorry I can't remember his name..

Sorry I didn't write a review earlier. I had an awesome experience buying my car. Salesman was so helpful. I couldn't have asked for any better.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Painless Auto Buying Experience

By WildCat on 3/18/2019 at 8:10 PM. Helped by Chase Tate.

We have purchased two cars from Chase Tate @ Danville Honda and both times it has been painless. Chase was very easy to communicate with through email, text, telephone, and in person. This dealership is just over an hours drive one way for us, but each time they gave us the best deal and we pretty much had all the details worked out before even stepping foot into the dealership. There was a little bit of back and forth negotiation as can be expected when buying a car, but nothing like I remember with some of my past experiences. Probably the best thing about working with Chase was that he was straight with us the whole time and never made promises that he knew he wouldn't be able to keep once we sat down to finalize the deal. Stop in and see Chase, just be realistic about your expectations and I'm sure that he'll make it a painless experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great and fast experience at Danville Honda!!!!

By CTR Guy on 2/25/2019 at 3:29 PM. Helped by David Cortes.

Spoke to and emailed back and forth with David (Salesman) and we came to terms that both I and the dealership were good with. Drove from NC to VA and completed the deal in a short amount of time and drove home with my new car. I would recommend David and this dealer to anyone looking for a Honda and not wanting to deal with hype dealers selling cars for over MSRP

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

False information

By HondaCustomer on 1/14/2019 at 11:12 PM. Helped by Mark and Shane.

Mark had assured me that I was approved through Honda at a 2.9% and i have evidence that can prove that. I also know first impression is the most important one. I didn't feel like he was doing everything in his will to help me. I also gave him a description of the car I really wanted, down to the correct color. Instead of him looking through inventory to see if there was something similar he was really trying to make the sale on the 2018 touring. I know it was around closing time , but I also asked him before I came would he like me to come another day. I felt like this sell was rushed and unprofessional. When Shae told me if you do right by Honda, Honda will do right by you. That same statement applys to your customers as well!! If you do right by your customers, your customers will do right by you.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service.

By Emma Hall on 4/19/2018 at 7:18 PM. Helped by Henry Collins.

Sales person we met was Henry Collins. He is very good at his job. He was very patient with us. We did not feel that we were rushed to make a decision about the purchased. Knew the answer to our questions/concerns about the vehicle. Very good salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quickest and least stressful car buying experience ever!

By sweetpea on 12/3/2017 at 11:12 PM. Helped by Chase Tate.

Found a used car on the internet. No picture was available, but the description sounded like it would meet our needs really well. We called the dealership over the weekend and were put in touch with Chase Tate, who handles internet sales. We made arrangements for me to see the car on Monday and ended up making the purchase. Chase made the process easy and stress free for me and went out of his way to address all my concerns. I wouldn't hesitate to recommend Chase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

some glitzes but excelent service

By jim davis on 12/2/2017 at 7:23 PM. Helped by Andrea Bates.

a problem developed but Andrea Bates got it squared away,while telling me how to prevent this from happening next time. she was very patience with me and understanding

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress Free Buying Experience

By msmichellecarter on 12/1/2017 at 1:04 AM. Helped by Mark Whitmore.

Mark Whitmore made my buying experience stress free & positive! I will defiantly refer him to all of my friends and family! Thanks Mark, I love my Steve Padgett Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By Honda's for me on 11/30/2017 at 7:43 PM. Helped by service department.

Staff and Techs were very friendly and professional. They got me in and out in a timely fashion for my maintenance appointment. This is my first Honda and I will continue to use their service department for all my car needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Thank you

By Alyce on 11/30/2017 at 1:15 PM. Helped by Richard Warren.

I received great service from the time I walked in to the time I left. Richard Warren was my salesman. He was knowledgeable, friendly, patient, and answered all of my questions. Thank you for such a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience !!!

By van lovers on 11/30/2017 at 12:45 AM. Helped by Henry Collins.

great people ,great product, great price ,great experience ,I would recommend Steve Padgett Honda to all my friends ,I love our new Honda Van !!!! I'll be back for more .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

spectacular

By delores4 on 11/21/2017 at 9:48 AM. Helped by I can not remember his name...my service records are in my car, but he was from N.C,.

Friendly and treated with respect. I do like the fact that you drive through the service center and don't have to be subjected to bad weather and I viewed the most beautiful red Honda in front of the dealership and the recall on my car was completed quickly.,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Jj501 on 11/29/2017 at 3:38 AM. Helped by Stacy Tolbert.

There is a Honda dealership 10 minutes from my house but I drive 1.5 hours to this dealership because the service is outstanding. From purchase to service.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Pleased

By baybgirl2004 on 11/28/2017 at 11:56 AM. Helped by Don't remember.

I called to make an appointment to have oil changed and tires rotated the gentleman was very professional. Was in and out in an hour and was very pleased with the way my son and I were treated while there. Haven't noticed anything this time but the last time I was told that my tires were rotated and they were not physically rotated because one the back driver tire had a noticeable mark on the tire and that tire was still on the back driver side.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Accord sticker

By Sandy on 11/27/2017 at 4:00 PM. Helped by I think her name is Andrea..

Appointment scheduled for two hours after I called which was very fast. Advisor very nice and professional over the phone. Advisor met me at my car as I was pulling into the service lane. She was very nice and professional in person when I arrived. I was there to get a sticker. The advisor saw that a recall had not been compiled from a earlier date so she told me that could be done while I was there for the sticker. On completion she went over everything me. She is an “A++” advisor.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

" Car Preventative Maintenance "

By TLII on 11/22/2017 at 11:32 PM. Helped by Jason.

They got me signed in quickly and the work was done in a timely manner. Thanks to Jason and the service department. Very friendly and courteous. Waiting area very nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Winter car care

By Debs123 on 11/18/2017 at 2:20 AM. Helped by Wendy and others.

I didn't have an appointment but my service work was done quickly and all questions where answered. I appreciate great service. Thanks to all on this amazing service team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, courteous, and efficient.

By CLCW on 11/19/2017 at 7:42 AM. Helped by Chris Brown, Wendy Lewis.

First oil change on my new CRV. The new waiting area is very comfortable; the people in the service department are great; and Jon Moran is a great salesman.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Always pleasant...

By JNoya13 on 11/18/2017 at 11:24 PM. Helped by Randy, John Napier, Stacy & evening driver (11/17/17).

Very courteous, professional and attentive from the moment I got there in the morning. And then keeping me informed throughout the day with the progress of my vehicle being serviced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, courteous and helpful.

By 1classylady on 11/18/2017 at 8:18 PM. Helped by Jason Crews.

Went in for oil change. Vehicle was taken right on time and service was completed in a timely manner. Answered all my questions. Thanks Jason!

I would recommend this dealer.