Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They we're wondering I would recommend too all my family

By Lynn Ramin on 4/20/2017 at 6:00 PM.

There very helpful and willing to help in any way to make sure you are happy I would recommend too all my family and friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of Impala for hadicap purpose.

By -what's the purpose of a screen name.why on 4/1/2017 at 12:51 AM.

Having recently contracted an auto immune disease which left both legs paralyzed, I had difficulty getting in and out of my Equinox because of it's height. I called Dean Schmidt immediately and asked what he had in a used Impala (because I was not going to give up my Equinox). As I was still in the hospital, my wife went to look at the Impalas in stock. Dean and the whole staff pitched in to help find the right car. They even let her take two different Impalas to the hospital to make sure I could transfer into them. The transfer is easy into the Impalas, because the height is good and the doors open so nice and wide. I have purchased many vehicles at Schmitt-Brubaker and Dean Schmidt as my sales associate and will continue to do so. I have always received excellent service in the sales department and in the service department. We purchased the 2016 Impala and we well pleased with it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Debbie on 3/28/2017 at 1:00 AM. Helped by Evan Downey.

Dean Schmidtt and Evan Downey helped me find the car I wanted! I'm truly happy with my purchase! They made my time there a nice experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Good Experience

By Truck Purchase on 3/25/2017 at 9:19 PM. Helped by Finance Manager, Evan Downey.

Nick was very helpful. He answered all of our questions and made the shopping experience smooth before, during and even after the sale. Showing us how to operate all the features of our new truck before we drove off was very appreciated and quite impressive!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy. Nick made it painless.

By Colt45 on 3/25/2017 at 7:16 PM.

I needed a car that was good on gas. I knew Nick could help us find the car we needed, without experiencing the hassle and runaround that comes along with most car dealers and salesman. Nick helped us find a car that we wanted for a price we could afford. Extremely satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure and hassle free.

By mike h on 3/23/2017 at 7:38 PM.

Hassle free and no big city pressure, Dean did a very nice job of answering all of my questions, very knowledgeable of the P/U.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Family

By Happy Family on 3/10/2017 at 5:46 PM.

We're about to become a family of 5, and wanted to make a switch to a mini van. We spent a lot of time researching cars and dealerships, and felt the most comfortable with Steve Schmitt Brubaker. Working with Dean was a great experience. I'm so happy with our new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership experience I've had

By Drob8712 on 3/4/2017 at 3:36 PM.

I gave this dealership 5 stars because it was the best experience I've had with any dealership. Nick was very helpful answered any questions I had and didn't try to force me to buy a vehicle I didn't want.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By KyleS on 3/4/2017 at 5:41 PM.

It was a overall great experience. Dean was very friendly and helpful. The whole process of sale and financing was very quick and easy. I would definitely recommend Steve Schmitt-Brubaker.

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
1   Friendliness
2   Overall Experience
5   Price
1   Quality of Work

Not happy at all

By mjwades1 on 3/4/2017 at 5:05 AM.

Nick Smith was a very good sales person no pressure. Nick let my wife and I pick the car we wanted we drove several different cars before we decided we have had our new equinox in the service department twice now for a leaking sun roof. They keep telling us they cannot duplicate the problem so they cannot put new seal's in or fix our leaking sun roof but every time we run our car through car wash the sun roof leaks we are not happy at all with this dealership

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very easy to deal with

By nightrider on 3/3/2017 at 7:03 PM.

The dealership overall was very helpful, Nick Smith was very polite and the services ongoing has very courteous. The price of my new vehicle was reasonable as I had shopped at other dealerships.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Certified GMC truck purchase.

By Gmcbmx on 2/25/2017 at 4:31 PM.

Great dealership from salesman to finance guy. No pressure. I lived a over a hour a way. We made deal over phone. None of them games of going back in fourth over price. They had paperwork mostly done besides what they need to sign when got there. Fastest car deal ever made. In and out in about 30 minutes. Would recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

still one of the best and hardworking dealerships

By acidstatic on 2/25/2017 at 3:10 AM.

This is still one of the best dealerships in town or around. they work hard and make sure they do their absolute best for you. I bought my truck now my wife's SUV from here. I would recommend it to everybody looking to buy new or pre-owned. From salesmen to finance and service team. They will take care of you at every level.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Car, Great Experience

By Rich on 2/23/2017 at 7:25 PM. Helped by Evan Downey.

Just bought a "new" used vehicle from Steve Schmitt-Brubaker in Litchfield, IL. It was a very easy, no pressure, relaxing and comfortable experience and purchase. I think I got a great vehicle at a very fair price. I worked with Dean Schmidt as salesperson. He was very friendly, knowledgeable and easy to work with. Evan Downey helped with all the financial paperwork and was also awesome. I will not hesitate in returning for service on my vehicle and for any future car purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service, Great People

By Andrew Jones on 1/25/2017 at 5:32 PM.

I recently purchased a 2010 GMC Sierra, and they were awesome people to deal with! Very knowledgeable, accomadated anyway they could to make the buying experience awesome! If you are looking for someone to talk to about purchasing your next vehicle look no further and ask for Dean Schmidt! He was such a pleasure to work with! I will be back for future business! Thanks again Steve Schmitt-Brubaker!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

"Very Pleased"

By Brian & Ramona on 1/17/2017 at 2:53 AM.

My wife and I are very pleased with our experience at Steve Schmitt-Brubaker dealership in Litchfield. Dean Schmidt was our salesman, he was professional, courteous, and knowledgeable, as a matter of fact I have already referred someone else looking for a new truck to him. Thanks Dean.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Buying Experience

By Chris S on 1/4/2017 at 6:04 PM.

I would HIGHLY recommend seeing Dean - He was kind and sincere. I would buy from him again. He didn't play any games, and no high pressure. We got a great truck at a great price. See Dean - He WILL treat you right! Thanks Dean!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

2016 GMC Sierra

By Glenn Armentrout on 1/2/2017 at 4:11 PM.

Greg made us feel welcome to the dealership,was helpful with the truck.He helped us with info concerning all the controls as they are somewhat different than the old truck.Greg and Evan were both very courteous and explained everything in detail,sometimes more than once!! Thank You!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience & Service!

By Andrea Holmes on 12/15/2016 at 8:16 PM.

Greg & the rest of the crew were very helpful and kind in helping me purchase my new 2017 Chevy Sonic. Greg was honest, fair and very helpful and legitimately got me the best deal all around. He even let me know week by week, how the car was coming along. He made sure I knew how to use every button in my car once I picked it up. I would highly recommend Greg to help anyone purchase their new car. Evan in financing was also great, and made sure I fully understood everything he talked about in great detail.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service

By Richard Uhrig on 12/12/2016 at 11:33 PM.

I got very good service, something that does not happen very often any more. They took car in on time and was brought back clean, and every thing done on time.

I would recommend this dealer.