Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By Brian on 11/15/2017 at 7:09 PM.

We saw the vehicle we wanted on a Friday afternoon, but we had a ton of plans already in place for the weekend so the situation was not ideal. BJ (and the dealership) worked with us every step of the way to ensure that the vehicle would be ours, even though things had to drag out a little due to our plans. They were very accommodating and we couldn't thank them enough. Vince also did some research and got us an amazing rate on our loan. This was also greatly appreciated!!! We absolutely LOVE our new truck and we greatly appreciate their willingness to work with us in getting the deal done. We would definitely recommend the dealership, BJ, and Vince to anyone looking for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unexpected Purchase

By Ron on 11/13/2017 at 1:45 AM.

We have purchased previously from this dealership and they have never disappointed us. The salesman was very open with us about the type of auto that we were looking at and worked effectively to provide us with enough information to make a purchase. From prior purchases we know that the dealership has a very good service department and provides us with very effective advice. Our salesman was BJ, is works hard to provide us was all the information we need to make an effective purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great purchasing experience!

By camperdawn on 11/9/2017 at 3:42 AM.

We found the vehicle we wanted online and traveled 3 hours to get it! We were happy to put a minimum deposit to be sure the car was there when we got there. Todd worked hard to make sure we got what we expected and wanted. Vince helped us get financing and all the legal stuff done. We were very comfortable with both of them and could tell they enjoyed their work place and jobs. They recommended a nice place for lunch and walked us through every step. We definitely recommend them to everyone we know looking for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Purchase

By Kayak123 on 11/8/2017 at 5:05 PM.

Greeted by representative as soon as we arrived. Friendly,courteous directed us to salespeople. Todd introduced himself, welcomed us and proceeded to ascertain what we were looking for. We decided on a 2017 Chevrolet Impala. All aspects of features were explained thoroughly. We were given a tour of showroom and service area. All friendly employees. Also, introduced to Steve Schmidt who was warm and friendly. Overall experience was Awesome. Will we refer: That's would be a Yes!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience i could have received!

By Justinlovelace16 on 11/6/2017 at 4:44 PM.

My salesman mr. BJ was an outstanding, supportive sales representative. He made sure i was comfortable completely, and made the whole truck buying process easy and painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best place to buy a car

By darpw on 11/3/2017 at 3:02 PM.

This dealership and sales person has been the best in my 64 years. There service is second to none and has always been there for me when I needed them. This time I shopped because of my wife and they still beat the others and we shopped all the big dealers with 1700 car inventory on there lots and they still gave us the best deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

73 year buys first vehicle

By Elizabeth, Edwardsville on 10/30/2017 at 8:05 PM.

As a new car buyer at 73 , I needed help. BJ Shelton at Steve Schmidt Motors provided that help. All my numerous questions were answered in a friendly, professional manner. I heartily recommend BJ and this dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience with Dealership.

By Barbara Green on 10/22/2017 at 11:06 PM.

Everyone here is very friendly. They were also helpful. I called BJ Shelton (My sales person) with a question about my vehicle a few days after I bought it and he was very helpful, I felt a lot better after talking to him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesmen great price.

By Wizard77 on 10/21/2017 at 1:30 PM.

Very clean place,Great salesmen,good deal on 2017 truck.Shopped other dealers,could not find any better price then Steve schmit.Thank you for everything BJ.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chevy Malibu

By JR on 10/18/2017 at 3:24 AM.

I found the exact car I was looking for at Steve Schmitt Dealership and I was so happy to get a good deal on it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

People were frindly and nice made our visit injoyable

By dunk1947 on 10/16/2017 at 2:44 PM.

The dealership was easy to get too, clean and barite. People were friendly and helpful. Will recommend them to my friends. Love my new Car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My new caddy

By Brhig100 on 10/13/2017 at 4:53 PM.

I would definitely recommend Steve Schmitt. I like the dealer that I worked with. BJ Shelton was friendly and did everything he could to work with me and get me in to the car I wanted.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service and friendly

By Jenny on 10/13/2017 at 3:59 PM.

BJ was so helpful throughout the entire process, making sure everything was explained, gave many options and suggestions. I felt comfortable because of his knowledge and friendly personality! I always recommend BJ and Steve Schmitt!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome I'm so in love with my Car!!!

By dogeavenger ebone88 on 10/13/2017 at 1:11 PM.

BJ is an awesome Sales Representative when others said No he said Yes!!! I will definitely recommend him to anyone that's looking for a reliable car and decent monthly payments m! Again Thanks BJ you are AWESOME!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

wonderful

By Cindy Crites on 10/13/2017 at 1:36 AM.

BJ was so very helpful and friendly. He made buying a car a nice experience. He knew the car in and out. Followed up with us several times.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A forever customer!

By Mcjh1012 on 10/13/2017 at 1:02 AM.

My daughter has worked with BJ Shelton for 3 vehicles, she always raves how he is down to earth and was genuinely a great person with always having you in mind when helping you pick your vehicles. I know BJ did everything in his power to make sure I wasn't not only happy with my purchase but comfortable. He explained things so we didn't feel uncomfortable or pressured. I cannot say enough great things about the service we recieved at Steve Schmitt in Highland IL! From the time we walked in until the time we drive off in our 2017 GMC Terrain we were welcomed with smiles and was given the help we were told we would receive. BJ was a pleasure to work with and I look forward to continuing working with him & Vince in the future. Thank you for everything thing BJ!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the drive

By Steve on 10/12/2017 at 10:00 PM.

Wasn't sure we wanted to drive 80 miles to buy a car. I'm glad we did. Steve Schmitt had the best price we found on our new Impala and B.J. Shelton was great to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By P&R Wiegand on 10/11/2017 at 11:22 PM.

The dealership has many choices and BJ was a very helpful, thorough, and knowledgeable salesman. Everyone made the whole process of buying our new car very easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought exactly what I wanted!

By Tom Mifflin on 10/11/2017 at 11:01 PM.

I've been buying cars from BJ Shelton for years and I highly recommend! I was in and out, no hassle, no gimmicks. Straight forward experience. Thanks BJ!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BJ Shelton is the best!

By tdroege on 10/11/2017 at 5:24 PM.

We had a wonderful experience at Steve Schmitt. This is the fourth car I've bought from BJ, and he never disappoints. He know what I need before I do, but he's never pushy. The finance department made things quick and painless, and we were out of there in under two hours. I'd never go anywhere else!

I would recommend this dealer.