Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience

By josephchow169 on 12/7/2017 at 5:52 PM. Helped by Linh Mong.

Best car buying experience I had. Excellent customer services from Linh Mong. He emailed me a price quote and that was exactly how much I paid. No hassle. Honest and straight forward. Out the door in a little over 3 hours.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

IONIC

By amergod9 on 12/7/2017 at 5:37 PM.

found scratches on certain areas of the car after i took it home and looked the next day. the dealership was quick and friendly needs more customer parking or more room period

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very satisfied

By rammerman0 on 12/7/2017 at 5:35 PM. Helped by Dave Gil.

I feel I got a very good price and the service I wanted, being transparent, honest, straight-forward communication. I will definatetly consider Hyundai, this salesman, and this dealership in my next auto purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficient

By kvl2013 on 12/7/2017 at 5:34 PM. Helped by Linh.

The dealership was very clean and efficient in helping me with the car that I wanted to buy. Would recommend this place to anyone I know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Genesis purchase review

By meferra on 12/1/2017 at 5:24 PM.

The car is what I expected. The Salesperson was very knowledgeable of the vehicle and fully explained the features. The service department was closed during the purchase so he could not introduce me to the service team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall great experience! Recommend

By hha on 12/1/2017 at 5:55 AM. Helped by Ernel Flores Jr..

Our experience at Stevens Creek Hyundai was overall great! I and my wife had done several days of research since we started looking for a second car, and finally got to this place because they offered a really nice deal on a new 2018 Sonata SE, which has a powerful 2.4L engine and the blind spot mirror feature we were looking for. The deal got even nicer when we visited, so we made our purchase right away. It was nearly hassle-free. We recommend this dealership to friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and friendly

By tsunghsuehlee on 11/28/2017 at 5:37 PM. Helped by Michael Vu.

Michael Vu was professional and gave us a pretty good price. We did test drive at our first visit. We couldn't make up our mind and decided to take some more time to look at other options. We did not feel any pressure. After some more survey, we returned and close a deal with Michael. The overall experience was pleasant.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good

By wildboop on 11/27/2017 at 5:26 PM. Helped by Ernel Flores.

As I was working a lot of hours at work I did not have time. However, my friend whom has already bought a couple of vehicles with Ernel Flores and highly recommended him worked with Ernel for me and was able to work out a deal that worked for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By rajravirav on 11/25/2017 at 5:25 PM. Helped by Ernel Flores Jin Lee.

I just purchased my brand new car from Ernel. I had a really great experience when I already was having stressful thoughts. This was a great experience over all. Thank you Ethel and Stevens Creek Hyundai staff for all your help.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great Experience

By vmseth on 11/23/2017 at 5:27 PM. Helped by Bill.

Overall great experience. I am very happy with the purchase and Hyundai is really making a difference with its current models. Bill was very helpful sales rep.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied!

By dreichen on 11/23/2017 at 5:21 PM. Helped by Dave Gil.

Dave Gil was very professional and got the exact car we wanted for a reasonable price. He did an excellent job. I would recommend Dave to anyone wanting to buy a Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Linh was very helpful

By maximepeabody on 11/23/2017 at 5:20 PM. Helped by Linh Mong.

Linh was very helpful and greeted me with a smile. He was transparent about the costs, and didn't try to sell me anything I didn't need.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sonata plug-in

By aravanan on 11/22/2017 at 5:25 PM.

I am happy with the vehicle and the dealer experience. The entire experience was simple, effective, and efficient. This is my fourth Hyundai with just as many dealers. I do plan to buy either a Genesis or Hyundai next time and this dealer is the most likely choice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new car!

By ahnpaul6 on 11/21/2017 at 5:24 PM. Helped by Ernel.

I had a great experience at the dealership, and Ernel helped answer all my questions and concerns for the car. I would definitely recommend this dealership to my family and friends who are looking for a new car in the future, and I will tell them to look for Ernel! Thanks again!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sold broken car and no priority on service...........

By Anuj Kumar on 11/20/2017 at 10:45 PM. Helped by Manager it self had attitude..

This is the worst Dealership ever. I bought 2017 Hyundai Tucson from Stevens Creek Hyundai and within a month battery got dead. I took couple hours off from office and went there for emergency service but they were asking appointment, wait all that. Finally I took my keys and came without any service and they don't even care. Service department and sales both are bulxxxx. When you buy the car they behind you and once sold they are like who are you.... I don't re-command this dealership to anyone, even I will stop people if someone going there. They should take priority for their mistakes.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Santa Fe sport limited

By shelter.arts on 11/16/2017 at 5:37 PM. Helped by Lihn.

I got what I wanted out of a car and it didn’t take all day. I’d recxomend going here any day and plan to when asked. We are a hyaundai family and I’ll be buying my daughters car here too

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a great experience with Dave Gil

By divensky0 on 11/16/2017 at 5:27 PM. Helped by Dave Gil.

It was such a great experience with Dave Gil that I came with two more of my friends and purchased two more cars at the same month. I would strongly recommend Stevens Creek Hyundai to all of my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great team at Stevens Creek Hyundai!

By amber.mausling on 11/10/2017 at 5:45 PM. Helped by Ernel and Jay.

I had a great buying experience. Ernel answered all of my question and I swear I had a million of them. Being a woman and coming to the dealership by myself, I didn't feel like I was taken advantage of and I felt respected by Ernel and the Jay. There is a great team over at Stevens Creek Hyundai! Go buy your next car here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Survey

By stevenlee222 on 11/9/2017 at 5:24 PM. Helped by Dave Gill.

Dave Gill was EXCELLENT and was very easy to work with. I appreciate his level of understanding my needs and got me in and out very quickly without much wait.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Worth the drive

By 4flagler on 11/8/2017 at 5:16 PM. Helped by Michael Vu, Jay (finance).

This dealer was very competitive on price and had extra coupon incentives which sweetened the deal. My sales person, Micheal, was knowledgeable and did a good job balancing time with me as other potential customers came in the shop. The finance man, Jay, did a great job explaining options without the "high pressure" approach. I recommend this dealer for your future purchases.

I would recommend this dealer.