Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By Jtopping423 on 8/25/2018 at 2:53 AM. Helped by Erik Whitehurst.

I bought new Chevy Equinox fro m Erik Whitehurst at Stephenson Hyundai today.Igot great deal and had the most pleasurable car purchasr in my life. Erik worked hard for my business and was real pleasure to work with. John Topping. Morehead City

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Salesperson

By Melisa on 6/2/2018 at 1:47 PM. Helped by Erik Whitehurst.

My husband and I come in to Stevenson Hyundai yesterday and needed a car. Erik Whitehurst greeted us, and listened to our needs, and then picked out the perfect car, and everything worked out perfectly! We have bought several cars in the past but never had the experience we had with Erik, like I said he listened to us which is so important, and that's how he picked the right car for us!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brilliant

By ferrari234 on 5/19/2018 at 1:51 PM. Helped by Zed Shipley.

A truly amazing dealership, our salesman Will and the GM Zed Shipley were a pleasure to work with. i have never recieved customer service like that before

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Interest rate quote / Interest rate charged

By Notpleased on 3/23/2018 at 3:54 PM. Helped by Rusty / Randy.

My son purchased a used Hyundai form Rusty. After negotiating price of car, placed a $13000 down payment and financed $7500. Son had a credit score of 750 and was sold from Rusty interest rate would be 3% to 4% and a cosigner would not be necessary. Upon hearing that I left and he finished up the paperwork. He was charged a rate of 7.59% and not knowing signed the papers (first time buyer). Leaving my trust in Rusty was a mistake. Numerous phone calls to dealer, never a callback. Finally got Rusty on phone, by staying on hold. told me once it leaves is desk, he has no control over finance and it was (only) $300 a year in interest. Went to local bank and borrowed money at 3.9% and paid off Ally finance. Dealers can make 3% or more off your interest they charge you. Buyer beware. Nearly $60000 spent with stevenson in last 6 months. Never again

I would not recommend this dealer.

Overall Rating

3.2  

2   Customer Service
3   Friendliness
2   Overall Experience
5   Price
4   Quality of Work

Okay experience

By Yualwayslyin on 2/1/2018 at 10:18 AM. Helped by Brian, John, Rusty?.

Had a great time with John and Brian and the sales managers picking out and working a great deal for our new Hyundai and the woman at the finance office was great too. But then we had to go back and resign some paper the next day. We had to work with Rusty I believe in the finance office. He tried to force us into getting Gap insurance through them while touting some new “DoD policy” saying that right then and there was our last opportunity to get gap insurance from a financial institution. This was a flat out lie to our face! Luckily we didn’t get it, we refinanced the loan and cut our rate in almost half and it includes gap insurance for way cheaper. Other than being lied to it was a great experience.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By stacey_girly21 on 12/15/2017 at 5:20 PM.

Everyone was very pleasant. The salesman was very helpful with the set up of my car. They answered every question and definitely would refer friends there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Christmas came early!

By bbkeve on 12/15/2017 at 5:15 PM. Helped by Rusty and Randy.

The entire Hyundai staff was professional from the time we walked in the door until our purchase was complete. Our dealer, Rusty Morgan, listened to what we were looking for, made a few suggestions and ultimately found us a vehicle that checked off every block on our list. In regards to financing and working with our budget, Randy was on point. He made my second vehicle purchasing experience and easy and stress-free one!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By olivia.p.o10 on 12/8/2017 at 5:29 PM. Helped by April.

First time buying a new vehicle and it went really, really well. I absolutely love my new car and will definitely recommend this dealership to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

hyundai

By ruisi.tom on 12/8/2017 at 5:22 PM.

I thought the staff were professional and found what I wanted. I got a vehicle for a good price and I am happy with the results.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Good

By paul_ehrler on 10/31/2017 at 4:20 PM. Helped by Rusty,David, Woody.

Very good experience, a lot of rebates and my car runs great. Rusty and David were both great to work with and Woody was a lot of help. Very good value for what you get.

I would recommend this dealer.

Overall Rating

3.0  

2   Customer Service
4   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Review of Stevenson Hyundai

By rdpicke on 10/13/2017 at 4:16 PM.

As indicated in the comments above I did not like my buying experience. I had expected a more straightforward response to my request to see an advertised vehicle. I guess I come from a different era where customer relationship was as important as the sell itself.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By srclerkin429 on 10/11/2017 at 4:22 PM. Helped by Brian.

The staff was above and beyond courteous. The numbers were what we wanted and we weren't even looking to buy on this particular day

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
3   Overall Experience
5   Price
5   Quality of Work

What is a Genesis Dealership?

By hfbozenhardt on 10/7/2017 at 4:26 PM. Helped by Rusty Morgan - nice guy.

The dealership, their people, sales manager are nice guys, very helpful and cordial. I like them and would recommend them for most folks. They were accommodating and it worked for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By sherryanne402 on 10/3/2017 at 4:20 PM. Helped by Jerome Clay.

It was a great experience haven’t bought a car in years I was very scared but they made you feel very comfortable.I will recommend my friends to go there and purchase a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience at a Dealership!!

By ladyangler007 on 9/28/2017 at 4:47 PM. Helped by Daniel Preuett.

Purchased a new Hyundai Ioniq from Stevenson. This is my 4th new car purchase and I have to say, the experience was the nicest and easiest one I have had yet. I started communicating on-line and over the phone, then went in for a test drive and met Daniel Preuett my salesman took the test drive. I said I wanted their best price and they came back with an offer, I asked for one more thing, and I got a great price better than True Cars pricing and we had a deal! It was that easy. However, it was past dinner time and I was hungry so I asked how long the paperwork would take and that I wanted to go grab something to eat and come back and sign the paperwork. Most places would have panicked and not let you leave, but not Stevenson Hyundai! They said sure go grab a bite and we'll have the paperwork waiting for you in about 40 minutes. I came back after eating and signed the paperwork, hopped in my new Ioniq and home I went! I highly recommend Stevenson! For me it was a drive to get there but the experience was worth it. I live in Wilmington and I tried dealing with the local Wilmington Hyundai dealership however, i got the "typical dealership" garbage and sales pitches and I didn't want to deal that way. Stevenson was a pleasant buying experience, well worth the trip!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic dealership

By spike.ellen49 on 9/28/2017 at 4:24 PM. Helped by Daniel.

Thanks to all at Stevenson,especially Daniel. You are a very special man to both me &Noreen.car buying made easy!!!thanks again for a job WELL DONE!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By erikseward on 9/22/2017 at 4:33 PM. Helped by Rusty.

Rusty was great and helped our family pick the right car for our family. we will be back to look at other cars. Make Rusty a manager...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lake side blue

By gold_course1 on 9/19/2017 at 4:18 PM. Helped by Rusty.

Professional services, very fast and friendly staff, beautiful vehicles, clean showroom, helpful, knowledgeable, easy access to drinks and snacks, very clean restrooms, and I found an onslow rock near the service area

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchasw

By siniardanna0 on 9/14/2017 at 4:32 PM. Helped by Chris.

The employees and sales people were incredible to work with. My husband and I both purchased new cars and would recommend Stevenson to everyone! This was my first time purchasing a car on my own, and they made sur everything was clear and it was a price I could afford. I was hesitant at first but after all of the help they got me in the car I fell in love with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

My experience

By robert2222 on 9/12/2017 at 4:31 PM.

This was the best car buying/leasing experience ever! Everyone made it a very smooth transaction and left no question unanswered. Hats off to salesman, Rusty Morgan!

I would recommend this dealer.