Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.5  
Friendliness
4.5  
Overall Experience
4.4  
Price
4.2  
Quality of Work
4.4  
Service
2.6  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good Experience

By RuckUp on 7/19/2018 at 1:06 PM.

The truck is fantastic, some little things need to be addressed but no big deal. My salesperson Henry worked very hard to make the timing work and I truly appreciate that kind of Hustle. Highly recommend!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best ever car purchase experience

By jtenwyo on 7/16/2018 at 3:21 PM.

Stevinson made this the most pleasurable car buying experience I've ever had. Danielle was accommodating, professional, and all around sweet. The transaction was quick and painless. I can't thank you enough!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Mydogruf on 7/7/2018 at 2:35 AM.

This dealership went above and beyond for me and renewing my lease. They made it super easy for me to get out of a lease and get into an affordable car with what I wanted. Danielle was amazing! She was super personable and didn't try and just sell me a car she made sure me and my dog were happy. She didn't waste my time showing me cars out of my price range and she even made sure my car was perfect with a new battery before I left the lot! Definitely would recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By Colorado4life on 6/24/2018 at 12:39 AM.

Danielle displayed exceptional service. She went above and beyond my expectations. Friendly welcome within five minutes of arrival, offered information on hand and her calm, yet confident, appearance relieved any doubt. I was taken care of in and outside of the paperwork and would not only recommend Danielle but Stevinson Chevrolet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth transaction

By Sofia&Alex on 6/20/2018 at 2:30 PM.

I’m one careful buyer, I don’t just go into a dealership and get the first car I see. I shop around and after walking out of a dealership across the street I came here. God knows why. I walked in telling my husband I will likely not buy anything that same day. We were welcomed by Danielle, very professional and knowledgeable young lady. She asked me what I was looking in terms of a car and my payment preferences. I told her and she said she could help. We went our test drive a nice sports but that wasn’t what I was looking for. I saw others but I already knew what I wanted. I told her so, and I asked her to work some numbers up. She did so and gave me several scenarios. I choose what I wanted. I got a better number than I anticipated and we mad we the choice. It was hassle free and simple process. Easier than a small dealership getting an older car. The finance piece was also hassle free, and the finance guy was very nice to us and made the transaction smooth. My husband and I both agreed we got a great deal and we don’t feel like we got into a debt or a bad car. We dont have doubts about our purchase. We happy as can be and enjoying our new car. Thank you Danielle, Francisco and Jim, thank you Chevy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Continuing a General Motors family tradition

By Nancy on 6/13/2018 at 9:21 PM.

General Motors has had a big presence in my hometown in northeastern Ohio. The choice for a new car was simple -- a General Motors product and specifically the Cruze. The Stevinson dealership delivered. Working w/ Danielle was great! A definite match w/ my type of working partner -- smart, knowledgeable, willing to work the "deal", and best of all answer all the questions concerning the "deal" and the car.

I would recommend this dealer.

Overall Rating

3.0  

4   Friendliness
2   Overall Experience

Took twice the time

By Weskivt on 6/4/2018 at 5:56 PM.

Service area is nice. Waiting area nice. Took more than double what they told me on the phone and when I checked in... and I’m Still waiting. Really disappointed after I was so impressed with the sales guy, Kevin, who was fantastic!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Chevy Traverse

By Sue" car on 5/22/2018 at 2:43 PM.

Thanks for the great service we got at Stevinson Chevrolet. Our questions were answered and the vehicle we wanted was ordered and arrived as expected. Jeffery and Henry did a great job keeping us informed as to what was happening and getting us what we wanted. Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Sitchler on 5/8/2018 at 10:28 PM.

Henry took his time with us. We had a lot of questions and knew nothing about this vehicle. The test drive was good and the follow after we bought it was first class all the way

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We bought a new Chevy truck!

By JOYJITTERBUG on 4/30/2018 at 12:41 PM.

Sadly it was time to turn in our Tahoe for a Silverado so that we could haul more toys to the mountains. Henry promptly greeted me the first day I stopped by on a lunch break and then made an appointment for my family and I to test drive a truck. He was very accomadating and personable, but not pushy. The financing staff worked hard to keep us at the payment we wanted and were great to work with. There was no drama - just great people working with us. We love our new ocean metallic blue truck and really appreciate the wonderful people - especially Henry- at Stevinson Chevrolet!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A pleasurable, pressure-free experience

By Miles2go on 4/21/2018 at 10:57 PM.

I found a great used, certified pre-owned Chevy Impala on Stevinson's web page and Josh was the gentlemen that made it a much easier decision to purchase the vehicle. He was friendly and courteous as well as professional and knowledgeable. I left Stevinson Chevrolet feeling that Josh, and the rest of the staff that helped with the process, genuinely care about their customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super helpful!

By Aharo1564 on 4/19/2018 at 4:34 AM.

I bought my first car and they were more than helpful with helping me with my financing as a full-time college student and worker.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Authenticity, professionalism, and caring.

By Rob Koch on 4/2/2018 at 7:35 AM.

Josh Jaarsma provided excellent customer service from the time that I arrived to the time that I drove off. Josh was genuine and personable. I did not get the feeling of being pressured, which is common in many other dealerships. He provided an honest representation of the price of the car and even went out of his way to locate programs that saved me a few thousand dollars. After having walked out negotiations with another dealership, it was refreshing to deal with an honest and straight-forward salesman and dealership. I felt that while Josh valued my business he was also working hard to care for me.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By vaanesa on 3/29/2018 at 12:29 PM.

Josh Jaarsma helped me purchase my first car. The experience was awesome. He was very helpful, great customer service, always smiling and had a satisfactory answer to every question I had. He checks up on me every once in a while to see how my car is doing and if i have any questions. Overall, I am very thankful for his help and for not just trying to sell me a car but caring about the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By friendlykeano on 3/28/2018 at 2:48 PM.

I had been looking into buying a van for a while and had narrowed it down to two at two different dealerships, Stevinson's and Empire Lakewood. Two almost identical cars, yet i was hesitant because i absolutely HATE car dealerships and car salesman. I hate how they lie and con and couldn't wait for Amazon to start selling cars, but I went to look at the Empire van first and was reminded of how slimy car salesman are, the salesman lied through his teeth and was annoyed i asked to test drive the vehicle, he directed me to the shortest possible route and it felt like we drove around the dealership and were back, after which he began hounding me for a deal. I knew the vehicle i wanted and and figured i would just grit my teeth and get it over with because all dealership and car salesman are the same, right? However, i really wanted to check out the car at Stevinson so i extracted myself and drove across the street to Stevinson where i met with Rob Knuth, and man what an experience. The guy is humble, non assuming, kind, we did a detailed test drive where we talked about the pro's and cons of the van, he didn't lie to me, i had done my research and honestly it felt like i were talking to my dad or uncle. We went back, again no pressure, he asked the manager if they could hold the van for a few days so i could think it over, we talked price, we talked APR we talked discounts. Long story short, i bought that van right there on that day. I will never buy a car from anyone else, i have finally met a honest salesman and i've been telling all my family and friends. The van also has some tar on the hood and i called the service center to fix them and got the run around, so i called Rob (as much as i didn't want to since he is sales and not on the service side), he talked to service and i dropped the van off that afternoon! Such an amazing experience, Stevinson, Rob Knuth has a customer for life. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Thanks to Francisco for helping me buy a Bolt!

By Julie Clark on 3/11/2018 at 9:42 PM. Helped by Rick Borzileri.

It took a couple of months to get the opportunity to buy a Chevy Bolt. Thank you to Francisco Aguilar for staying on top of inventory and letting me know when one was available to drive. You made the car-buying experience calm and easy; two words not often attributed to this activity.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Paul on 1/11/2018 at 1:32 AM.

Ritch Hernandez provided an excellent Corvette purchase experience! He is very knowledgeable, friendly, and most importantly great at staying in contact with the customer. He promptly answered any questions that I had and always kept me up to date. Other employees at Stevinson Chevrolet, from reception to finance were also very friendly, helpful and courteous. I would highly recommend Ritch Hernandez and Stevinson Chevrolet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By misjmw on 12/20/2017 at 8:55 PM.

Francisco was invaluable in leading us through the purchase of our pre-owned 2015 GMC Yukon Denali. From the test drive to the paperwork, he was thorough and competent as well as friendly. He spent as much time as needed to give us a detailed explanation of the features of the Denali and was patient with our questions. The whole team working on the details of the purchase did a super job. We look forward to having our Denali serviced at Stevinson Chevrolet. Special thanks to Paul Stevinson as well.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

It Wass great!!!!!!!!!!!!

By glenda the good witch on 10/17/2017 at 8:46 PM. Helped by Megan Wolf and I'm not sure of the names. But thanks to them too..

Everyone was very helpful and pleasant to work with. It was the best experience I've ever had trading for a new car. I knew the type of car when I came in and what I could afford. Megan found the car I wanted and with the other people they got it to a price I could afford. Thanks to all for all your help and the chocolate candy!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

First Class!

By elkcrkact on 10/13/2017 at 5:48 PM.

I had a very good idea of the vehicle I wanted and Kevin Kramer located exactly that vehicle. He made my visit to Stevinson very enjoyable and absolutely "pain free". I have purchased a lot of vehicles during my 70 plus years and this was, by lightyears, the best experience I've ever had! I guarantee you won't be disappointed with Kevin. No reason to shop anywhere else.

I would recommend this dealer.