Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.4  
Quality of Work
4.7  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

2.6  

4   Customer Service
2   Friendliness
1   Overall Experience
2   Price
4   Quality of Work

SALESMAN WAS BELIGERANT WITH MY WIFE!

By chaps on 10/4/2018 at 3:30 AM.

My wife was berated by salesman when she wanted to pay cash for an Accord! It appears that Stokes Honda Beaufort has gotten so big that they no longer care about the customer and believe they do not have to truly deal. The salesman expressly told my wife that Stokes Honda can not afford to stay open if they give discounts. She offered and wanted to pay cash for the car and he berated and bullied her. A manager stepped in and tried to work with her. But, by that time, she was angry and upset. I had great experiences with the Service Department and Sales when I purchased my Hybrid from Stokes in 2005. My wife was skeptical about the dealership. I encouraged her to give them a chance. Unfortunately, this salesman was able, in just a few minutes, to confirm her feelings she had originally. Well, by his attitude and telling her he had just wasted 1 1/2 hours of his time for no sale, she and I have decided Stokes Honda no longer wants our business and we hope, perhaps, others will walk away from them also. Thank you, Stokes; my wife went to Charleston and bought the car there where people seemed to care and offered her an extremely great deal! As a result of this experience we will no longer buy a car or seek service from Stokes Honda. NO SALE!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Made buying the Ridgeline easy.

By DJ58 on 9/26/2018 at 2:23 PM. Helped by Joe Jetski.

I went to Stokes Honda Cars of Beaufort due the advertised price of a Ridgeline truck I had been reviewing. Jack Foster made the deal happen. I came away with the vehicle I wanted at the price I thought was fair. Everyone at the dealership made me feel welcome. They also held the truck for me until I could get back into town from a trip I had been on.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service by Chris Haulsee

By Cindy on 9/8/2018 at 1:04 AM.

Enjoyed working with Chris. He was very knowledgeable and extremely helpful. His guidance and courteous personality is the reason I ended up buying my new Honda at Stokes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

CRV purchase.

By Mselig on 9/1/2018 at 10:24 PM.

Super reliable and friendly dealership. Jack, Steve and Joe were professional and made our car buying experience as good as it could be. 👍👍 would recommend to all looking for a Honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was just great no complaints

By Ingrid on 8/27/2018 at 8:52 PM. Helped by Sidney Holmes III.

I have no complaints lots of friendly smiles. They were honest and straight forward to the point. My salesman Sidney Holmes III PERSONALLY DELIVERED MY CAR TO MY HOUSE THATS SERVICE!!!! 😃

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Professional, helpful, caring salespeople!

By JESS67USMC on 8/15/2018 at 6:12 PM.

From the minute I sat down, I was well looked after. Mr. Kevin handled the majority of my visit, and went well out of his way on my behalf, even to the point of driving half and hour to look at the car I was I was interested in. He was straight forward, and very helpful. He treated me with respect, and truly earned my business. Mr Demetrius was also very helpful, and got my information to me in a timely manner. All employees I interacted with were respectful, friendly and seemed to enjoy their jobs. I would highly recommend this dealership to anyone, but especially to Honda owners. I’ve been riding around in Honda’s since I was five, and these professionals care for your car, not just your money.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best salesman ever at Stokes: Nate Johnson

By GMaitland on 7/17/2018 at 11:41 PM. Helped by Nate Johnson, Big Steve, Jerry Fermin, Jim Patterson.

In my 49 years of owning vehicles I have experienced a great number of contacts with dealerships, salesman, service departments and finance management. Stokes of Beaufort SC is by far and above the best experience for consistency, professional and friendly demeanor. A smooth, model organization. I just finished my third car purchase, two new and one used from Nate since April of 2018. I purchased my first from him in March of 2014. Nate exemplifies the ideal salesman. Knowledgeable, available but not aggressive. He is patient and understanding of customers confusion, uncertainty and needs. He has been very specific with my wife and me in our searches for just the right vehicles. He has twice now looked for a nice quality used Honda for us and works to give a fair price. He gives credit to loyal repeat customers. He sales skills at Stokes is his natural gift. I have worked with other salesmen at Stokes but they do not create a memorable impression. As a result I have never purchase a car from the same salesman before until working with Nate. I have purchased 8 vehicles now at Stokes. From 7 salemen. That tells you until I met Nate I was just buying cars with anyone. And I only left this dealership once in the past 20 years due to the past Sale managers demeanor and a salesman that told us we he could not get us a WHITE 2012 HONDA CRV? So I went to Hilton Head Honda that same day in 2012 and bought a white one!!! I came back her in 2014 and will stay with this dealership now. To a new sales manager, Nate and of course the best Service manager in the country, Mr. Jim Patterson. OMG what can I say about Jim? He has helped me so much over the past 20 years. He and Nate are honest and connect to the customers needs. A perfect match, teamwork. Mr. Stokes you have a great team here in Beaufort and I AM particular. I have never written a review for a dealership in 49 years. Please acknowledge both Nate and Jim. Also Mr. Jerry Fermin is the quickest, most professional finance person I've closed with. No pressure and easy to finish up with. Even reminds me to send Nate the insurance binder before I drive off! Lastly I will mention Big Steve in sales, that has helped Nate connect with my needs by calling and texting me. A great salesman also. I remain, Respectfully yours Gary Maitland 843-812-3484 garym8land@gmail.com

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service and new car purchase

By Hazel on 4/14/2018 at 10:34 PM.

While on vacation our old Honda died and we were able to purchase a new Honda Odyssey in less than 8 hours, hassle-free, even though we were from out of state. All staff members from service to finance were knowledgeable and extremely helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly staff, got exactly what I wanted

By LeslieVegan on 3/30/2018 at 11:44 PM.

I needed an affordable vehicle and I went straight to Stokes Honda Cars of Beaufort because I was already familiar with how friendly their staff is. Tony Pirozzi is awesome and has known my family and me for a long time. He was able to find me exactly what I was looking for in no time at all. It is always a pleasure doing business with Mr Pirozzi and Stokes Honda Cars of Beaufort.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Maintenance

By leonardi,barbara78 on 3/22/2018 at 4:56 PM.

Whenever I call for any type of service I am always accommodated according to my work schedule. The service is performed in a timely manner. As for Tony Pirozzi he is always there to answer any questions I may have. I will always go to Stokes Honda as long as I am living in South Carolina.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Cars Backed By Great People!

By Kiki on 3/15/2018 at 4:19 PM.

Every experience w/ Stokes Honda is friendly & professional. Tony Pirozzi sold us our car and is first rate at his job. I bought my daughters’s car from him as well as my own. Jeremy & Edwin make service so easy & reliable. Together they make a wonderful team! No other dealership for me!

I would recommend this dealer.

Overall Rating

1.3  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Quality of Work

Waste of time

By Frazierja on 3/13/2018 at 9:33 AM. Helped by Tatiana Logan and an older gentleman with a slight limp(don't remember his name).

I chatted online with their internet specialist regarding a used vehicle I was interested in. Being that I lived 2 hours away, I asked about the availability and was told that the vehicle was still available. I left my information and received a call back from a sales team member again confirming by a second person that the vehicle was still available so I scheduled a time to come in later that evening. After driving two hours, I was given to sales rep who had me sit for 15 minutes filling out a form. After the form was done, The guy got up and pretended to go to the back and said oh I'm sorry we just sold that vehicle a few hours a ago. What BS! There was obviously either a breakdown in communication by their staff or just flat out lying to get me into the dealership. In either case I will never go back to Stokes Honda of Beaufort and can not with good faith recommend anyone else patronize that business.

I would not recommend this dealer.

Overall Rating

1.0  

1   Overall Experience
1   Price

Bad experience shopping for new car

By KenFromBeaufort on 2/4/2018 at 7:14 PM.

Called ahead to get appointment with Lane Cook, the sales manager. Arrived on time and was told he was unavailable and was handed off to a salesperson who knew very little about the new car I was looking for. Sat through 3 of his trips to Lane's office as they tried to sell us on cars different than the model I requested (which they didn't have on the lot). Each of those cars was quoted at above list price, including such unwanted extras as Nitrogen in the tires, pin striping, mud flaps, etc. I couldn't wait to leave. Ended up buying exact car I wanted from Hilton Head Honda. They ordered it from the factory and sold it below list price.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent staff!

By serviceDiana on 10/5/2017 at 2:54 PM.

Eric Singleton and the whole crew in service are professional and very knowledgeable about vehicles. They are accommodating when it comes to bringing your vehicle and have it done in a timely fashion. Honest, reliable and "Truly Exceptional" service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honda service understands customer retention

By Cesar E. Penaherrera on 8/10/2017 at 10:00 PM. Helped by Ben (our mechanic).

We had called the Stokes Honda Service Department regarding an issue with our Acura RL Navigation and Radio not working after we had the alternator replaced at an independent shop and we were told to bring the car in. I was concerned that this could be an expensive repair as the diagnostics alone could cost $120+. When we arrived the Service department got us right in, they consulted with their mechanics regarding the potential issues causing the problem and determined that it might be something as simple as a blown fuse. Ben, our mechanic got right on it, put a test meter on the unit and within 5 minutes found the blown fuse. we were prepared to pay the full amount for the diagnostic and repair but the Service department charged us $1.50 for the fuse and told us that was it....no other charge. I was a 15 year Honda Corporate Executive at both their Sales/Service Division and Manufacturing Operations and his type of customer handling is what we preached to maintain customer loyalty. I will buy my next Honda from Stokes as they exceeded my expectations.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great all around service

By MsMika on 6/22/2017 at 8:45 PM. Helped by Destiny Simmons.

I really appreciate the hard work by your team for going above and beyond to assure I was taken care of. A very special thanks goes to Demitrius Capers and Destiny Simmons for going well beyond and exceeding the highest level of professionalism and courtesy it was greatly appreciated and I will recommend anyone to those two they are absolutely awesome! Thanks again to the whole Stokes team for a job well done as I am loving my 2015 Toyota Camry and I do believe "Camy" loves me also

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

They could meet our needs where NO other dealership could

By EarlyHealey17 on 5/29/2017 at 9:39 PM. Helped by Daryl Booth.

Daryl and Jesse covered for Anthony while on vacation. Very hospitable and followed through with a great buy and great service. F&I gentleman thorough in his field. Thanks Steve for your assistance. Great teamwork guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One of the best services for Honda

By SFIESTA on 5/25/2017 at 6:48 PM.

We have been going to Stokes Honda for a couple of years and every time we ask for Eric. Eric is very helpful in explaining what is being done and very professional. He treats us like family. I would highly recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car shopping made easy

By Old lady still driving carefully on 4/23/2017 at 11:10 AM.

As someone who is not remotely interested in cars except as a means of getting from a to b this was a painless experience, albeit time consuming with all the paperwork.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Stephy94 on 4/8/2017 at 9:49 PM.

Patrick was great! He got me through the process of buying a used car as painlessly as possible. He was knowledgeable and had me in and out of there pretty quickly as well.

I would recommend this dealer.