Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.7  
Quality of Work
4.8  
Service
2.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Love my new Kia!

By Deb2019 on 1/17/2019 at 1:02 AM.

Owen Fussey was great salesman! I appreciate the attention, time, and dedication that he gave me during the entire process of my buying the new 2019 Kia Sorento!! I love this new model with the third row seat!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Owen was very knowledgeable and helpful.

By Dkemmerlin on 1/17/2019 at 12:10 AM.

Owen and Matt were awesome. Owen was very knowledgeable and helpful. Everyone was very friendly and not pushy. I would highly recommend Owen and Stokes Kia.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job!!

By Teresaj on 1/16/2019 at 10:26 PM.

Owen Fussey helped me find what I was looking for.Very professional. Went out of his way to help with my financing needs.Was very patient with the process.Very polite and answered and explained everything I asked.The whole process was very easy.Mark Craven was polite and quick with filing out paperwork. Both gentlemen were a pleasure to work with.I hope I will be able to do future business with them. Great experience for me guys. Thank you Teresa

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant experience overall.

By Quetta2017 on 1/16/2019 at 8:20 PM.

They are willing to work with anyone in any situation, great sales person (Owen), his honesty and knowledge is what definitely helped with making the right decision, I love my Kia Soul ! Thanks again . Katie was also very knowledgeable, she helped with setting up my radio and showing me all the features in the car! Thanks girl hope you both get a nice bonus !!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

How many appointments you ask?

By sport13 on 1/5/2019 at 5:39 PM.

Monday will be appointment number 7 for a repair on my car. That's right 7. For a window issue. And they started troubleshooting from the most expensive to the cheapest fix. Since they mentioned Kia Corporate won't help me cause they are a franchise I thought you all should be aware of shoddy workmanship and even shadier practices.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

EASIEST CAR BUYING EXPERIENCE I'VE EVER HAD!

By TracyBryan2018 on 12/31/2018 at 10:55 PM.

Was pleasantly surprised by the professionalism and efficiency. Owen & Mark were exceptional. We're cold not have asked for a better experience! Would definitely recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stokes Kia is AWESOME!

By Jdriver1986 on 12/22/2018 at 7:11 PM.

Mr. Owen Fussey was exceptionally helpful and thorough when helping me find the right car for me! Mr. Fussey went out of his way to make sure I understood every step of the process.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

New car purchase

By peppergreystone on 12/14/2018 at 7:54 PM.

Since I already made the acquaintance of Mr. Ed Stokes (Sr) from my place of employment at Lowcountry Harley Davidson, the decison to come to Stokes Kia of Goose Creek, SC was the best decision. I was greeted near the showroom entrance by sales rep Ted Eshleman and told him I was told to meet with Strom Altman, the sales manager. Mr. Altman was very helpful. I feel like he went above and beyond to make my Honda Civic trade in and car buying experience excellent. He really made me feel at ease and like it mattered that I was satisfied. Being a single female, this was very reassuring and extremely important to me. He listened and understood that I had done my own research and that I already knew what I wanted, a 2019 Forte LXS. I enjoyed the familiarity I felt and look forward to being part of the Kia "family". So far, I love the car. Sincerely, Annette V. Crane of Charleston, SC

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent customer service!

By Cheryl843 on 12/11/2018 at 5:59 PM.

From chatting online to the dealership experience, everything was flawless. Owen is an asset to Stokes Kia. He is very pleasant and knowledgeable. Matt in finance was also very helpful and all went off without a hitch. Thabk you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Quick and easy process I've ever experienced.

By Small Fri on 12/6/2018 at 2:59 AM.

I give Kia motors a 10. Only took 1 1/2 hours to get me squared away and riding. Something no one else could do.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car purchase experience I have ever had

By Animal Lover on 12/5/2018 at 11:00 PM.

I have had Kia's for several years and have gone to Stokes Kia for service and have always been very pleased. When I decided to purchase a new Kia, I thought it would be the place to start. I worked with Owen Fussy, who could not have been more helpful, more professional, and nicer to work with. We went for a test drive and then were able to make a deal fairly quickly that I was very happy with. I felt no pressure and did purchase the car. Since I financed the purchase, I then went to Mark Craven in the Finance Dept. He also was very nice, very professional, answered all my questions and although he explained options for me, did not pressure me to do anything I was not comfortable with. As we all know, not all car buying experiences are positive, but this was, by far, the best car buying experience I have ever had. I will recommend Stokes Kia and Owen Fussy to anyone wanting to buy a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By MsJustinr on 12/2/2018 at 3:44 AM.

Owen was very personable as well as professional. He wasn't pushy, rude or arrogant. He treated us with respect and made our wait enjoyable. Loved his honesty. We most definitely and have already referred Owen and Stokes Kia to our friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Excellent"

By Shephherd1 on 12/1/2018 at 1:39 AM.

My experience was professional and courteous. I was very impressed with Owen who home get the price I wanted and brought my vehicle to my home. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly attentive sales personnel

By Mrcentury03 on 12/1/2018 at 1:37 AM.

I came in on a whimb and ended up buying two new kia souls. Owen was very attentive and very helpful he offered myself and my fiance drinks on several occasions. Mark was there late after closing hours to help close the financing of our deal and Owen stayed late too which means a lot to this humble customer. I will most definitely recommend this dealership to friends and family. Thanks! I'm happy to be a part of the kia family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a great experience with stokes kia in goose creeek

By Danny 12345 on 11/21/2018 at 5:12 PM.

I had a great experience with stokes kia in goose creek. They were very friendly, helpful, and done everything they could to help us get the car we bought.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

New car buying experience

By Beth on 11/12/2018 at 6:22 PM.

By far one of the easiest car purchases I have made. Was shown what I wanted to look at and all the features explained. The salesman helped me get my phone pared and explained how to get the other features working. The business manager was also very easy to talke to and he was very professional I am still finding things I like about the car and am very happy with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Kizzababy on 11/9/2018 at 10:11 PM.

Mr. Owen Fussey was an amazing sale rep. Patient and knowledgeable. We will definitely be returining to him for a future vehicle. The financial Man we dealt with. I can not recall his name but he went above and beyond and made our experience out of this world.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Kia Optima

By Pwackerle99 on 10/8/2018 at 11:17 PM.

It was so amazing ! They made my first real car purchase so easy! They made me feel totally comfortable as well! I would HIGHLY recommend! Amazing !

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By James0sjr on 10/8/2018 at 10:52 PM.

While the car I wanted wasn't available in the color I wanted, the salesman was very helpful and a suitable alternative was found. I'm very happy with my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership!

By Jengaikwad on 10/1/2018 at 2:39 AM. Helped by Mordecia was manager.

Owen made the car buying experience so easy and was such a pleasure to work with. Everyone we met was very nice and courteous and helped us get a great deal on our 2015 Kia Sedona!!

I would recommend this dealer.