Dealer 2-Year Rating

Overall Rating

1.1 / 5
Customer Service
1  
Friendliness
2  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.0  

1   Overall Experience

Worst dealer ever !!!

By Aclements01 on 8/12/2017 at 9:42 PM. Helped by Tresa in a sales.

I bought a Ford Focus brand new and from the day I bought it its been giving me problems . I went to trade it for a Fusion they want to get me 9000. Dollars for my car when Sunbelt of Albany said of 11,000 . They are the ones who sold me a brand new lemon now they want me to be thousands in the hole . I went to Ford thinking they would give me a good deal because they are the one who sold me a car with a bad transmission yet they just wanna screw me over again . Never buy anything from Sunbelt .

I would not recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Not impressed at all

By JMY on 10/10/2016 at 11:41 PM. Helped by Joseph.

The salesman that met me on the lot was not professional and was very pushy! He claimed he really needed my car as a trade in for another customer but he refused to give any type of trade in value. I determined he didn't need the car too badly. He claimed my only color choices for the car I was looking at was Black, Red, and Charcoal. I knew there was a white one sitting on another dealers lot. He indicated that Ford no longer made a blue color choice for any car. I know there is a blue color choice for the car I was looking at as Ford's website says there is one. I am a woman and don't know much about cars but I'm not completely stupid. The salesman also was asking me how he should act to me so that I will buy from him. Really?? If you have to ask your customer how to act to them you have already lost the deal. And Sir, to answer your question how about some straight up old fashioned truth and integrity.

I would not recommend this dealer.