Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST AUTO Dealership EVER!!!

By jmjones4444 on 7/29/2019 at 3:27 PM. Helped by JIM.

My husband and I have been looking for a dually for many months. The price was the problem. Buying a new truck was not an option and all the used dually seemed to be out of our budget. The ones we did find had far to many miles or they were well used by farmers our ranchers. We saw an add for a beautiful 2011 GMC dually with low miles at Sunrise Auto Sales, however the price was once again out of our budget. We call Jim at Sunrise and explained our budget and concerns. Jim said come on in and take a look we'd work out something. We got there, test drove it and worked the deal perfectly to fit our budget. Let me tell you, this is one beautiful GMC. Jim was light and funny which made the transaction go so smooth. This dealership moved to fit our budget. Jim is amazing and Sunrise did a specular job with getting us into this truck. HUGE shout out to Sunrise. Thank you guys. Enjoy the Ricearoni. JM Jones

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Knowledgeable Sales Staff

By pdxxbill on 10/30/2018 at 6:08 PM. Helped by zeke.

I stopped into the dealership to look at a vehicle and I was greeted buy a very polite sales associate named ZEKE. I was just browsing....with no intent on purchasing today. He promptly answered all my questions and financing options. The one thing I valued the best was the no pressure sales game. I will be returning to Sunrise Auto sales to make my purchase after my claim has been processed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An easy & transparent / honest truck buying experience

By PDXtruckGuy on 10/30/2018 at 5:45 PM. Helped by Zeke.

I was warmly greeted when I arrived. I didn't feel like there were sharks circling my car which I can't stand. I met Zeke and I can read people right away and could tell he would not play games with me and would be honest and I was right. He made the process fast, fun and helped me get a great deal on my truck I can't even believe the great deal I got! Awesome! Kids will need cars soon and I gotta say I'll only buy from Zeke he's great.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Scammers

By Dieselguy19 on 9/2/2017 at 6:35 AM. Helped by ..

I recently traded in my truck for a newer truck. Come to find out my new truck is actually Canadian which is about a 20% value difference and they're required to provide you with a disclosure form which they didn't. As a result, I am seeking legal counsel and will never be recommending this dealership to anyone ever. STAY AWAY!

I would not recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

No integrity

By Joseph on 7/16/2017 at 3:11 AM. Helped by Joe.

I bought a diesel truck from here recently. I’m not intimidated by the typical rush-to-sit-down and push to get you to buy immediately dealer, as I specified the work that the truck needed before agreeing to the purchase. After buying, I delivered the truck for them to filter and flush the transmission as well as an alignment. They performed neither, yet stated they had performed the flush at a local shop. They lied and failed to provide proof in an invoice. After I discovered it had not been done and did it myself, they said that their mechanics did it. The fluid and the filters were exactly the same and the intercooler lines and drain plug remained unremoved. The alignment wasn’t done and they apologized, and they said if I didn’t want to drive it back, they would issue me a check. They haven’t still a month later. This is also likely because both wheel bearings were destroyed and the pitman arm needed to be replaced. I expect a business to have integrity and do what they say they are going to do, especially if it is in writing. I looked at 12 of the approximate 25 trucks here and bought the only one not completely rusted or had been in an accident. Even for experienced buyers, this is one to stay clear from. Not only would I never buy from here again, I expect many have similar experiences and were it not for them completely screwing customers with unsafe and sub-par vehicles, they would not be in business. Please heed from my mistake and see what is coming to them take its course.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience you could ask for

By Michaela.Carr on 4/1/2017 at 5:13 AM. Helped by Zion, Mark, Skip.

As a family of four adults we've bought numerous cars and this was the best car buying experience we've had. All of the employees were very friendly and helpful throughout the whole process. In addition to providing a great deal, they were very informative and upfront about all aspects of the car. I am very satisfied with my new to me car, and Sunrise Auto Sales.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Thank you!

By melissae on 3/14/2017 at 5:09 PM. Helped by Marc.

Great experience. Marc made the process as easy as possible and dare I say fun. Was very pleased with the financing process. My husband has terrible credit. They were able to get me financed (despite already buying myself a new car in September) with a reasonable rate. They gave us what we wanted for the trade on our truck and we were able to work a deal we felt good about. Thank you!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

DO NOT PURCHASE A VEHICLE FROM SUNRISE AUTO!

By JBURT on 10/20/2016 at 10:53 PM. Helped by ED , SKIP.

I recently bought a truck from their dealership and not more then 2 weeks later I've got a $1400 dollar bill from the mechanic with not one bit of accountability or help from SUNRISE! I believe that if I were a company based upon word of mouth and good customer service I'd be inclined too take better care of their buyers.... Every-time I'd call I would get, "OH THE MANAGER IS IN A MEETING RITE NOW BUT I'LL HAVE HIM GIVE YOU A CALL AS SOON AS HE'S OUT" And no call back I would take the initiative to call a hour later and get another excuse with no help and no accountability or ownership of their self worth! I REPEAT DO NOT DO BUSINESS WITH SUNRISE AUTO!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Different than other small dealers!!!!

By Jerry Schneider on 7/5/2015 at 11:02 PM. Helped by Jake.

I was recently in the market for a truck and I went to several small stores and got the typical "used car experience" then we went to Sunrise Auto Sales and met with a guy named Jake. He was awesome!!! Answered all of our questions, let us take the car alone to make sure it is what we wanted for a few hours! Also did not pressure me when I returned to tell him I still needed to think about it. Needless to say I returned the next day and bought the Silverado and I love it!!! Great experience!! Thanks Sunrise and Jake!!!!

I would recommend this dealer.