Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.2  
Friendliness
4.5  
Overall Experience
4.3  
Price
4.3  
Quality of Work
4.3  
Service
1.7  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Worth it for the warranty alone

By Kate E Collinsworth on 11/5/2017 at 8:11 AM.

I seem to have bad luck with vehicles and was skeptical of the extended warranty that they include with used vehicles, but I had to use it this week and was so happy with the results that I feel a review is in order. The throttle body in my 2009 Silverado went bad about six months after purchasing it at Sunset Chevrolet. I was worried about my transportation while it was at the shop because I am on call 24 hours, but they had rental vehicles on site and ready to go. Not only was the throttle body covered under my warranty, but the rental vehicle was as well. My truck was fixed within a day and I got to drive a nearly new Camaro while it was being fixed. The truck runs great again and we didn't have to pay a penny for what would have cost over $1300 without the warranty. I will never go anywhere other than Sunset when I am in the market for a vehicle from now on.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Daughters first car buying experience

By Bkzikan13 on 10/4/2017 at 7:49 AM.

We were out shopping for my daughters first car and had a bad experience at another dealership. We went to sunset chevy and Dave took great care of us. i I would highly recommend anyone that wants to buy a car look up Dave first.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice and layed back

By Haidagirl on 10/3/2017 at 11:43 PM.

We have purchased a few cars from Sunset but this last time our sales person has gone above and beyond to ensure we are happy. We will be returning when its time for another new car and any luck Dave will still be there to help out

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Free Oil Change JOKE!

By Clubking on 7/20/2017 at 8:31 PM. Helped by ? Guy at the end of the Service Counter.

I bought my car from Sunset with the added bonus of free Oil Changes for Life...GREAT! When I made my appointment the schedule was 2 1/2 weeks out..OK no problem. I made my appointment at 8:45 (earliest available) I was asked if I would like to wait (Thank Goodness I didnt!)...I politely declined and said I would be back in a few hours to pick it up. I was told that would be good. At 1:00 I returned for my car (4 1/2 hours later) and it had not even been looked at yet...let alone oil changed?! WHAT?!!! The Serviceman was stumbling all over himself stating that he thought he had a better part of the day to get it done...4 1/2 hours is not long enough for an oil change?! He said sorry all the guys are out to lunch! I let them all know how upset I was and I was quickly taken out to my car. I was asked if I would like to reschedule....WHAT?! HAHAHAH! Absolutely NOT!!! Sunset Chevrolet...It is BAD Business to promise something you are unable to deliver on!! GAMBLIN MOTORS HERE I COME!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sunset Chevrolet is the BEst!

By TJ on 7/17/2017 at 8:52 PM.

We just purchased another car from Sunset Chevrolet. They are awesome, good prices, easy deals and no BS. We have worked with Dave Goeke for years and would not consider buying from anyone else!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

New Suburban experience at Sunset Chev

By Shauna on 7/6/2017 at 3:01 AM. Helped by Iggy.

Was a long time previous customer. Ended up buying a 2017 Suburban for $65k. The next day when we picked it up, the car wasn't even cleaned/detailed and was out of gas. When we called the salesperson (Iggy), he asked us to come back and allow them to detail it. We left the vehicle for 1/2 day, arrived and had to wait over an hour after their agreed time. The vehicle still wasn't professionally detailed and was still not filled up with gas. After we left, the salesperson told us that after we filled out an honest Customer Service survey they sent us (rated 4-5), they didn't feel necessary to fill up our gas and go 'above and beyond'! Wow, spend $65k and can't get a tank of gas? Why send a Survey out if they don't want honesty and if they would have provided the service promised, there wouldn't be any issues. As part of our agreement early on, we also need new Roof rails for our Yakima Skybox. This was also promised as our trade in had them on it. When we picked up our new vehicle, the rails were installed incorrectly and they don't accommodate our Yakima rack!! The following day, we left messages for the sales manager and owner letting him know what his sales team is 'not doing'. We haven't heard one word back!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Fantastic

By MrsZ on 7/2/2017 at 2:13 PM.

Great experience! Awesome car at a great price. I would definitely recommend Sunset Chevrolet . Dave answered all my questions and made the process stress free.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Bad service, and informative staff

By shaun abbott on 5/16/2017 at 1:50 PM.

I dropped off my ford f150 for a 7:00 am appointment for a warranty issue. No one called to give me a status update ,after calling 3 times throughout the day i was told still working on fuguring out the problem. By 2:00 pm i called again and was told the person working on my vehicle was out to lunch .3:30 i arrived to get an update and was told it was just being brought in to start diagnostic check.I was lied to 3 times by staff finding out later they put my vehicle in the back and forgot about it. I will ever take my vehicle yhere again i would pay $100 deductible to go some where else

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By 67ChevelleLover on 4/29/2017 at 2:41 AM. Helped by Ty as well..

Sean Stead,Cynthia, Ty and everyone else THANK YOU for all you did for myself and my fiance. You went to all lengths to make things happen!!! Great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Iggy you were right

By Hoomanawanui on 4/15/2017 at 8:06 PM. Helped by Iggy.

The truck, I traveled 400 miles to buy, was as good as described. Based on my experience with iggy I wouldn't hesitate to buy another car from sunset chev. Mahalo

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

What got me in the door

By David Hokenson on 4/9/2017 at 4:32 PM.

Sean Stead was the reason I showed up at Sunset and purchased in the end. Being in sales I do not enjoy the car buying process and like to work out the details before driving in. Unlike other dealers in the area who just chased me to come in, Sean responded quickly with emails answering questions and letting us vet the situation before driving in. Then when we showed up he was ready to show us just what we wanted, hustled, listened and never pushed us anything. Great buying experience from someone who hates the car buying process. I would reach out to Sean and Sunset with confidence and we will be back. David Hokenson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was super impressed!

By Griff on 4/1/2017 at 4:18 PM.

I flew down from out of state to go to another dealer who tried to cheat me. I happened to see the same car I was interested in over at Sunset so I went and looked. I had the absolute pleasure of working with Scotty and Ricky. These guys provided a better experience than I've ever seen before. I would fly to this area to buy cars any time! Best dealer I've ever worked with.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Horrible sales asociate experience

By Hotyoga on 3/22/2017 at 11:53 PM. Helped by Not sure of his name, no name badge but he was over 6' and smoking an E-Cig..

Just left the used Sunset Chevrolet Dealership lot with no plans of returning. My daughter and I spotted a Toyota 4 Runner pulled up to the car, realized it wasn't the year I was looking for, so we slowly drove away. My drivers window was half way down and I heard the sales man say loud enough for both of us to hear "xxxxx". I stopped and confronted him and he denied saying it. Unbelievable! If this is how a potintial costumer is treated while driving the lot, they will not get a penny of my hard earned money.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car

By hondagirl on 3/10/2017 at 6:55 PM. Helped by Sean Stead.

I would highly reccomend Sean Stead when your in the market for a new rig. He is friendly and knowledgable about cars. He was not pushy at all. Sean knew my budget and did everything to keep me in it. I have went to Sean a few times in the past and just wasnt financially ready. So when I was I went back and he helped me find what I was looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Favorite sales guy in western wa

By DAHARRELL on 3/1/2017 at 12:32 AM. Helped by Scotty Farman.

Scotty is the best thing since sliced bread. Go talk to him for a great deal with a great service plan. He's your man

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT EXPERIENCE BUYING MY SUV

By trogergjt on 3/2/2017 at 6:11 PM. Helped by SCOTTY.

I TRADED MY CAR IN FOR A SUV AND OUT OF ALL MY EXPERIENCES WITH BUYING A VEHICLE THIS ONE WAS THE BEST I HAVE ALLREADY REFERRED A COUPLE PEOPLE TO THIS LOCATION AND TOLD THEM TO ASK FOR SCOTTY. THANKS SCOTTY FOR THE WONDERFULL EXPERIENCE AND IT WAS GREAT TO MEET YOU.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever

By Mangolover on 3/1/2017 at 1:27 AM. Helped by Scotty.

Scotty is the best dealer for the car he just sold me and my family...scotty is a very nice I really like him he is a nice guy...if you need a car go to sunset shaverla 😍

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sunset Chevrolet

By KELLY R STANCIL on 3/1/2017 at 4:02 AM.

Sunset Chevrolet and Scotty Farman are the Best to work with by far! Got me into the vehicle I wanted within 2 hours. Scotty Farman worked hard for us in a situation of not so good credit (to be honest: horrible credit). Scotty made our auto buying experience outstanding. Fast, friendly , honest and very funny guy! My past experiences with other dealerships have been quite the opposite. I will NEVER purchase a new or new to me vehicle anywhere else and ALWAYS request Scotty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sunset and Scotty farmen are the best

By Porkchop1990 on 3/1/2017 at 1:42 AM.

Scotty at sunset is the best. Would recommend this guy and sunset Chevrolet to everyone. Very satisfied we received exactly what we wanted. Good price on our trade very very good

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Always helpful

By Gina on 3/1/2017 at 1:00 AM. Helped by Scott Farman.

Go and see Scott Farman...you will be glad you did and won't be disappointed. He will treat you just like family and always give you the best deal.

I would recommend this dealer.