Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New 2019 Superduty

By memert116 on 8/16/2019 at 10:35 PM.

I sent an online inquiry about a specific 2019 F250 Super Duty and was contacted by both Kristin and Angelica. Angelica, my salesperson, met me at the designated time and had the vehicle ready for me to look at and drive. Angelica was extremely professional, knowledgeable, and friendly. This was my first new vehicle purchase in 15 years so I was a bit nervous. Angelica was very understanding and took her time to reassure me and explain everything to my satisfaction with zero rush or pressure. Our negotiations went smoothly and quickly and I believe I was treated fairly in all aspects of the deal. I would most definitely bring my business back to Angelica and Sunset Ford for service and/or a new purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2nd vehicle bought from them! amazing dealership.

By bgrant on 8/16/2019 at 2:30 PM.

Tony pizzella was amazing to work with. me and my wife came in and told him exactly what we needed and he made it happen in record timing. Jason was very easy to work with and didn't mind our impatient 7 year old and our crying 10 month old. very professional

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Explorer

By ssseward on 8/15/2019 at 6:24 PM.

I just purchased a used 2018 Explorer at Sunset Ford from Jim Wagstaff. Jim was attentive and knowledgeable about the product. I was between two Explorers and he helped me narrow it down by the features I was looking for. He explained all the technology on the vehicle and made sure I had all my questions answered before I left the lot. Would recommend Sunset and Jim to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent service

By mponder1953 on 8/13/2019 at 8:46 PM.

Tim Stewart was our sales person. He made a normally painful experience painless. He is very friendly, funny and knowledgeable. I highly recommend him! The finance person was very friendly and helpful as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Escape28 on 8/14/2019 at 5:02 AM.

My salesman, Randy Bollinger was very professional and went out of his way to make my car buying experience great. Very knowledgeable. I would recommend him to all of my friends. My financial specialist, Treff LaPlant made the paperwork part of the process very easy and stress free. 5 stars for both.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome sales experience!!

By jayzsvt on 8/13/2019 at 6:11 PM.

What a welcome back to Sunset Ford!! In the past (circa 2000 & 2002) I had bought cars from Sunset. No fault of Sunset at all, I just strayed away from Ford vehicles for a bit. When I saw they actually had 2019 Fiesta ST's in stock I knew it was time to come back and what a better dealership to do so. Howard Wood and Brad Dostal took care of everything and made my purchase absolutely easy and enjoyable, I could not have asked for anything more. It's great to know that you can come back again and again(no matter how long the break may be) to a place like Sunset Ford and be treated well. Keep up the good work!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Tvvfdssfhh on 8/12/2019 at 9:28 PM.

We had a great experience here with Jim. He was very helpful and we love the new car we purchased. Would definitely recommend coming here. Thank you!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Thompy20 on 8/10/2019 at 5:03 PM.

I had Casey as my salesman. He was absolutely spectacular. He wasn't pushy, allowed me multiple test drives, didn't try to slide anything past me. Very straight forward. He made my first new car buying experience very simple and straightforward. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Good Experience

By JustMom on 8/10/2019 at 4:07 PM.

We were happy with our first experience with Sunset Ford. We would definitely return again when we are in the market for another vehicle for our family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic purchase!

By Rjp1d4 on 8/9/2019 at 12:43 AM.

Sunset Ford is the place to go! This is the second purchase from them, and Jim Wagstaff in pre-owned sales has assisted me in both. He'll do what it takes to earn your business, isn't pushy and has the proper demeanor for sales. They tend to give more for one's trade, provide excellent service, are very kind, and take care of their customers! Thanks guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Very Satisfied Customer

By Mustang on 8/8/2019 at 2:25 AM.

Bought a new F150 4x4 today and am very pleased with the Sales and Management of the Dealership. Mike Geraghty was very down to earth, honest, and genuine to make sure my needs and wants were a high priority for finding the perfect truck. The management at Sunset has created an excellent team to ensure my experience was great. I would only hope you will or would give them the opportunity to do the same for you. Very Satisfied

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Return Customer

By Chad Carter on 8/6/2019 at 3:00 AM.

This is my 3rd Ford purchase from Sunset and from my 2nd with salesman Jim Wagstaff. The team at Sunset is a well oiled machine and work well together to make the process as smooth as possible. Jim is the best salesman I’ve ever worked with and I’ve been buying automobiles for 30 years now. Thankyou Jim and thankyou Sunset, we will see you for a 4th in due time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They really came through

By William 63 on 8/3/2019 at 11:36 PM.

They really came through for me I highly recommend them. I have looked everywhere for a new truck either I got countdown or they did not have what I wanted. Sunset hills Ford had exactly what I want what I need. They had the best price in town with good warranty. I will now be a lifetime customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greatest service and very knowledgeable employee.

By MAdams on 8/2/2019 at 12:40 AM.

Angelica was a very knowledgeable and pleasant sales person to work with. We have had always had excellent experiences with past purchases with Ford but this was the one of the very best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and Amazing

By BmZr43 on 8/2/2019 at 5:53 PM.

The sales and finance staff were amazing and super friendly at Sunset Ford. Joe and Angelica were awesome and worked to get us a great deal on our new explorer. Treff made the finance portion of the car buying quick, easy and painless. Brett in service was also awesome and walked out to my car to look at something and even crawled underneath it. Overall I am very happy with this purchase as it was my very first Ford ever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing Pre-Owned Vehicle

By TaJae on 8/2/2019 at 5:57 AM.

Excellent Service! Friendly Staff! Great Atmosphere! Where to even begin, everything about my experience what more than I expected! Keith (sales) and Jason (financing) where so helpful and getting me into my dream car! Answering every question I had and doing everything they could to get me the deal I wanted! Would highly recommend everyone to go get there next car there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyful buying experience

By CodyD7819 on 8/2/2019 at 4:40 AM.

Mike and others at Sunset Ford delivered an enjoyful and professional buying experience. While I was looking over and test driving a truck, Mike made himself available to answer any of my questions without pressuring me to make a decision. I was treated with respect and Mike was willing to work with me as a customer to ensure my satisfaction with the truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience very happy

By Christine Delf on 8/1/2019 at 3:26 AM.

Great experience everyone very friendly My Salesman Joseph Kozemczak was amazing he did everything possible for me to get my car and in my price range I am very happy my car

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Respectful and responsive sales support without pressure

By MrsO89 on 8/1/2019 at 12:25 AM.

We were treated with respect and were given the time to proceed at our own pace. Mike was very responsive and available without pressuring us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brad is phenomenal

By Destinyyhaven on 7/31/2019 at 6:42 PM.

I would recommend Brad to friends and family. He took the time to build a relationship. I didn’t feel like a sale, I felt like a person. I would definitely go back to him again

I would recommend this dealer.