Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb Customer Service*****

By fordfamily123 on 8/24/2019 at 9:18 PM.

Once you've experienced purchasing a vehicle from Sunset any other dealership would fail in comparison. I feel welcomed and the staff is not intimidating or pressuring. They are full of knowledge and provide all the information to make a well informed decision. I've shopped around and always come back to Sunset Ford!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 escape

By schulte123 on 8/23/2019 at 11:01 PM.

This is the second car we have bought at Sunset Ford. Don Dopuch was our sales representative. He was very helpful in finding us the car we wanted and then explained the features of the vehicle. Treff Laplant was great in getting the car purchase approved and all the paper work done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very Friendly and Amazing Staff

By JayH_Edge on 8/23/2019 at 11:59 AM.

This was the best experience I ever had buying a car! From the time we walked on the lot our saleswoman, Angelica Martin, was amazing. She was very friendly and not pushy, she was knowledgeable of her vehicles and the services. She had me drive different trim level of the Edge and Ranger I was looking at so I would see the difference in the options. One I found my perfect car, the Edge, she informed us of incentives we didn't know about and got us a great deal! Once we got everything worked out she took us back to finance and we worked with Treff! Most laid back experience dealing with a dealer financing department. Great guy to work with! All together this was the easiest car buying experience. I will not buy another Ford from any other dealer!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Service is the name of the game

By Rachel on 8/22/2019 at 12:23 PM.

Test drove a Toyota RAV4. Jim Evans was very considerate and helpful. From the moment we walked in to meet Jim, to the time we bought the vehicle, Jim answered questions, wasn’t pushy and connected with us and what we were looking for. The used car was in great condition and we could tell Jim and the dealership were standing behind the product.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Salesman

By Suzebr1! on 8/21/2019 at 7:59 PM.

Jim let us test drive a car. He was so nice. We have been to other dealers and had terrible experiences. Jim was not pushy. He really cared about our wants and needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience.

By Todd on 8/21/2019 at 6:40 PM.

Test drove a Ram, Chevrolet & Ford. Liked the Ford the best. Visited a total of 5 dealers that included 3 Ford dealers. Sunset Ford (St Louis) was the best. Casey did not play the typical car salesman games. He was straight forward and easy to deal with. He made my truck buying experience wonderful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By owen neill on 8/21/2019 at 7:02 PM.

I had an emergency situation and had to get some PM work (L.O.F , inspection and tires rotated) before my trip. I called Lonnie and she was able to get me in quickly, as this was my first service after purchasing the vehicle. She was very courteous, knowledgeable and won my service loyalty . Kudos to Lonnie and her team behind the scenes. Owen

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another Ford Escape

By escapeforlife on 8/20/2019 at 1:56 AM.

I have worked with Keith B for many many years! Keith is a great salesperson, has always been very helpful. I call ahead and let him know what I am looking for and by the time I get there he has cars ready for me to look at and test drive. So far I have not been disappointed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 fusion

By Baker Fam 123 on 8/20/2019 at 12:51 AM.

We went in to test drive an escape and a fusion. Cory had both cars ready for us and had all the details of each. We decided on the fusion and Cory found us the best deal for our needs. I would recommend Cory and Sunset ford to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New 2019 Superduty

By memert116 on 8/16/2019 at 10:35 PM.

I sent an online inquiry about a specific 2019 F250 Super Duty and was contacted by both Kristin and Angelica. Angelica, my salesperson, met me at the designated time and had the vehicle ready for me to look at and drive. Angelica was extremely professional, knowledgeable, and friendly. This was my first new vehicle purchase in 15 years so I was a bit nervous. Angelica was very understanding and took her time to reassure me and explain everything to my satisfaction with zero rush or pressure. Our negotiations went smoothly and quickly and I believe I was treated fairly in all aspects of the deal. I would most definitely bring my business back to Angelica and Sunset Ford for service and/or a new purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2nd vehicle bought from them! amazing dealership.

By bgrant on 8/16/2019 at 2:30 PM.

Tony pizzella was amazing to work with. me and my wife came in and told him exactly what we needed and he made it happen in record timing. Jason was very easy to work with and didn't mind our impatient 7 year old and our crying 10 month old. very professional

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Explorer

By ssseward on 8/15/2019 at 6:24 PM.

I just purchased a used 2018 Explorer at Sunset Ford from Jim Wagstaff. Jim was attentive and knowledgeable about the product. I was between two Explorers and he helped me narrow it down by the features I was looking for. He explained all the technology on the vehicle and made sure I had all my questions answered before I left the lot. Would recommend Sunset and Jim to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent service

By mponder1953 on 8/13/2019 at 8:46 PM.

Tim Stewart was our sales person. He made a normally painful experience painless. He is very friendly, funny and knowledgeable. I highly recommend him! The finance person was very friendly and helpful as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Escape28 on 8/14/2019 at 5:02 AM.

My salesman, Randy Bollinger was very professional and went out of his way to make my car buying experience great. Very knowledgeable. I would recommend him to all of my friends. My financial specialist, Treff LaPlant made the paperwork part of the process very easy and stress free. 5 stars for both.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome sales experience!!

By jayzsvt on 8/13/2019 at 6:11 PM.

What a welcome back to Sunset Ford!! In the past (circa 2000 & 2002) I had bought cars from Sunset. No fault of Sunset at all, I just strayed away from Ford vehicles for a bit. When I saw they actually had 2019 Fiesta ST's in stock I knew it was time to come back and what a better dealership to do so. Howard Wood and Brad Dostal took care of everything and made my purchase absolutely easy and enjoyable, I could not have asked for anything more. It's great to know that you can come back again and again(no matter how long the break may be) to a place like Sunset Ford and be treated well. Keep up the good work!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Tvvfdssfhh on 8/12/2019 at 9:28 PM.

We had a great experience here with Jim. He was very helpful and we love the new car we purchased. Would definitely recommend coming here. Thank you!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Thompy20 on 8/10/2019 at 5:03 PM.

I had Casey as my salesman. He was absolutely spectacular. He wasn't pushy, allowed me multiple test drives, didn't try to slide anything past me. Very straight forward. He made my first new car buying experience very simple and straightforward. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Good Experience

By JustMom on 8/10/2019 at 4:07 PM.

We were happy with our first experience with Sunset Ford. We would definitely return again when we are in the market for another vehicle for our family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic purchase!

By Rjp1d4 on 8/9/2019 at 12:43 AM.

Sunset Ford is the place to go! This is the second purchase from them, and Jim Wagstaff in pre-owned sales has assisted me in both. He'll do what it takes to earn your business, isn't pushy and has the proper demeanor for sales. They tend to give more for one's trade, provide excellent service, are very kind, and take care of their customers! Thanks guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Very Satisfied Customer

By Mustang on 8/8/2019 at 2:25 AM.

Bought a new F150 4x4 today and am very pleased with the Sales and Management of the Dealership. Mike Geraghty was very down to earth, honest, and genuine to make sure my needs and wants were a high priority for finding the perfect truck. The management at Sunset has created an excellent team to ensure my experience was great. I would only hope you will or would give them the opportunity to do the same for you. Very Satisfied

I would recommend this dealer.