Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and stress free

By MegK20 on 5/17/2019 at 10:37 PM. Helped by Travis, Frank.

Bought a car yesterday at Sunset Honda. Fast, easy, and all staff were helpful and not pushy. I recommend visiting the Sunset Honda team if you are in the market for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New pilot touring

By Scarlett on 5/12/2019 at 4:11 PM. Helped by Greg and Frank.

This was Avery easy experience. I hade come to test drive the pilot almost 6 months before. I call the sales man and made an appointment for the next day. I arrive early and he was waiting for me. I gave him my wish list for the pilot (color, type of seats and extras) and they looked for it. To my surprise I was able to sign papers and pick up my car in two days. The service could not have been easier and more professional. Greg and Frank a shining stars. Thank you for you extra efforts to make this car sale so easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prompt maintenance

By F on 4/23/2019 at 3:13 PM. Helped by Armando.

On time appointments for service at their off site Service Center ... friendly and very experienced staff... just more enjoyable that sales lot service center. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service!

By Fuse720 on 4/30/2019 at 2:13 AM. Helped by Mercedes Ramirez.

Great Customer Service friendly employees and a Great car and deal I Would definitely recommend this Dealership to anyone who wants the best place to purchase a vehicle!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A service place I have come to trust

By travelbug on 4/25/2019 at 2:06 AM. Helped by Jeremy Zuck.

I fully trust Sunset service. They do a thorough job and let me know if I need additional service. For me it's important to have confidence. Prices are on the high side, but I know they do a good job. Jeremy is very courteous and pleasant.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Ruff start great finish

By Joe from SLO on 4/23/2019 at 9:06 PM. Helped by Listed above.

Miscommunication in the beginning was followed up with excellent service. Gill, Bob and Chris worked hard to correct the situation and got me the RTL-T Ridgeline that I wanted at a good price. Erik had the backup sensors installed ASAP and Frank did a good job with all the paperwork.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Cupcake lady! on 4/15/2019 at 2:10 AM. Helped by Gil and Marc.

Gil was so courteous and very knowledgeable. The whole staff at Sunset was very friendly. Gil took the time to explain everything in detail. Marc was very efficient when it came to filling out the paper work he was very fast. Thank you both very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

premier customer service

By embracewithlove on 4/9/2019 at 3:43 AM. Helped by Jeremy.

Thank you Jeremy service writer professional friendly and courteous I recommend Sunset Honda in San Luis Obispo for excellent customer service and top-quality car care professionals The concierge in service drive offers a warm welcome to the dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Welcoming & Efficient

By Carguyjr7 on 3/25/2019 at 10:03 PM. Helped by Peggy.

Peggy at Sunset Honda was very welcoming happy to see me like family overall direct fast and understanding I was told 2and half hrs for my service and Recall and it took them 2 so very appreciative for that thanks Sunset Honda 😃👌👍

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Great scheduling and car inspection

By Rae on 3/7/2019 at 1:11 AM. Helped by Peggy, Jeremy, new guy..

Peggy the service writer was very communicative with our service needs. The dealer is well staffed and professional. Too bad the prices like $60 oil change, have gone up noticeably.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Four Cars In A Row

By KarenSLO on 3/1/2019 at 1:01 AM. Helped by Greg Hargis.

Sunset Honda is my car dealer of choice. Greg Hargis provides great service before, during and after the purchase. From sales to service Sunset is the best dealer in SLO County!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very attentive and friendly people

By Sheree on 1/19/2019 at 6:10 PM. Helped by Hanc, female service coordinator and mechanic.

I lease a 2017 Pilot. Just had an oil change, tire rotation etc. They also thoroughly checked out a concern I had about the AC. Waiting area is very comfortable. Overall a pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful Dealership On Every Level

By TripleW on 10/27/2018 at 4:19 PM. Helped by Travis in Sales, Frank in Finance.

I had been shopping for a specific used vehicle and price point. Sunset Honda had what I was looking for and even though it was 3 hours away I called the dealer and they held the car for me until I could get there. The vehicle matched the online pictures. Travis was my sales guy and he was 5 star. I was able to negotiate the sales price down to a reasonable rate, and the Finance Department bent over backwards to get they financing I requested. There was a 0 negativity experience in my experience and Travis even stayed after closing to deliver the vehicle and help me pair my phone. I’m happy with my vehicle and my experience at Sunset Honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Services

By Reader4Grandma on 10/8/2018 at 11:57 PM. Helped by Armando.

I love Sunset service center in Atascadero. I needed to get my oil changed. The mechanics and the service desk are very helpful and very friendly and knowledgeable.Sun set service center.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service and great team

By taraguynawrocki on 9/11/2018 at 1:00 AM. Helped by Ammon, Chris, Hanc.

Amazing service and great team! Ammon and Chris went above and beyond to help find us the perfect Accord Hybrid. They provided us with the information and expertise to help us make the right decision for us. We didn’t feel pressured at all and felt the sincerity of everyone that helped us. Ammon, Chris, Hanc and the rest of the team were very professional and made the transaction easy and fun. We will be back when it's time to purchase another vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Good customer service

By Lana on 9/1/2018 at 12:20 AM. Helped by Jason.

I was there for a recall. Very professional and knowledgeable customer service. Good experience overall. Would recommend. The additional parts I needed were in stock as well.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Smooth and courteous .

By Johnnystrahan on 8/16/2018 at 2:33 AM. Helped by Casison, Chris.

Great friendly service. Chris explained what to expect and what services they were providing and options for others . This is not my normal dealer due to being from different area but I would definitely come back if in need of service while visiting.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very helpful professional staff. Put me at ease.

By Laffldy on 8/12/2018 at 5:05 AM. Helped by Peggy.

Peggy was more than helpful as our car broke down while on a trip. The experience was much less stressful than it could have been. The problem was diagnosed and explained to us. I felt well taken care of. We were able to drive home on time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast service friendly staff

By Cmeliz23 on 5/28/2018 at 4:22 AM. Helped by Bridgette, Erik in service dept, and our finance guy..

They were great. My husband went in earlier in the day to inquire about the car we wanted, they got our preapproval for our loan and all the paperwork done later that day. Everyone was extremely friendly from start to finish. Bridgette was so sweet and more than willing to answer any question we had. Our car was clean and ready to go by the time our paperwork was signed. Highly recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Taking care of my family

By Jkwest on 4/4/2018 at 11:27 PM. Helped by Rodney.

Susnset Honda in San Luis Obispo has always taken care of me and my family. I and my extended family and several friends have purchased many cars from them over the last 20 years. From sales to service, they have gone out of their way to provide good pricing and excellent care for our vehicles. Recently, my wife had a problem with one of the tires on her civic, and the dealership got her in that day, replaced the tire and a damaged wheel cover, and performed an alignment. No fuss; they just got the job done. This has always been my experience there.

I would recommend this dealer.