Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
3.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy with my experience and my car

By Mhoffmann45 on 11/20/2017 at 4:19 PM.

Courtney really helped me find the car I wanted in my price range. She was super friendly and down to earth. Listened to my concerns and things I wanted in my new car. Very happy over all with my experience at this dealership as well. Very nice, friendly environment. Thanks Courtney!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience!

By ksprayberry on 11/19/2017 at 5:15 PM.

I cannot say enough good things about how satisfied I am with my whole experience! Mike was beyond amazing to work with! Made sure I was buying the perfect car, all while showing me my different options! Answered all of my questions, never pressured me, and was so helpful! My new Tucson is beyond perfect and I can't thank you enough!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By elk02 on 11/18/2017 at 4:45 PM. Helped by Hannah.

No Old School Pushing or half truths about selling you a car. They keep their promises and stand behind their word.They even go the extra mile to insure you are satisfied with your purchase (.Love the power Train warranty) Our salesman Luke Lafond is a wonderful knowledgeable young man who watched over us and made sure our car was everything we hoped it would be.He handled everything ( And we highly recommend you ask for him) .As my husband and I were in the business of working with different dealers who sublet autobody repairs for over 40 years, we knew how a lot of dealers operated and were therefore amazed by Suntrups ethics . They really are honest and trustworthy And this was a used car purchase...Thank you again Luke. I no longer have to drive my husbands old truck LoL

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Elantra

By Tec42c on 11/18/2017 at 2:19 AM.

Frank Roach and the staff at Suntrup Hyundai were great to work with. Will defiantly return for my next vehicle and would recommend to my friends and family.

I would recommend this dealer.

Overall Rating

4.3  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price

Very friendly and knowledgable

By Max Lyon on 11/16/2017 at 10:58 PM.

Jennifer was very helpful with finding the car we wanted and answering our questions. Every other dealership we went to we were explaining the features to the representatives and she was the only one we found who was able to tell us more about the car than we already knew. She was also able to find the last of the year, model, color, and package that we wanted and had it delivered to the dealership the next business day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By mattandshauna52816 on 11/16/2017 at 5:35 PM.

We couldn't be happier with our new car or our experience at Suntrup. Mike was so helpful and knowledgeable. He made sure that we purchased a car that really fit our needs.such a great experience and we really love our new Santa Fe Sport!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By MBD on 11/13/2017 at 8:38 PM.

All paperwork was delivered. Pricing was clear. Experience was very pleasant. Salesperson was helpful regarding all financing options. Dealership was nice and all employees were friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Support

By RaeD on 11/9/2017 at 2:35 PM.

Everything went smoothly. Jennifer Carter was such a great help with everything i needed. She recommends very safe and affordable care for me to choose from and I loved all of them. Everything went as planned and I love my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience.

By imkilowatt on 11/10/2017 at 5:39 PM.

We are return customers to this dealership. Our experience with the purchase of our 2016 Sonata gave us confidence that we would have another great experience. We were correct. Our salesperson, I. T., is the best auto salesperson we have worked with....and we have purchased several new cars. The buying experience was pleasant with no pressure. We would certainly return to Suntrup and will recommend it to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Edina Antoine on 11/9/2017 at 4:05 PM.

We bought our new car Hyundai Sonata 2018 at Suntrup and we are very happy! Our salesman Luke Lafond was awesome! He was very professional and patient from beginning to the end . Luke made us very comfortable and work very hard to accommodate us w our brand new car ! Especially nice touch w making our 5 year old daughter comfy and happy! Would recommend this place highly and ask for Luke !

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Santa Fe Sport

By wagonstl on 11/8/2017 at 5:19 PM.

The salesman was very friendly and knowledgeable. He listened to what I had to say, presented their sales offer, which is what I wanted, and the deal was made.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Satisfied

By york.charles on 11/7/2017 at 5:15 PM. Helped by Mike Zeller and others.

Satisfied from start to end of deal looking forward to visiting Mike and the service department for my oil changes and any other maintenance problems car is my wife and she loves it will probably be back to Suntrup to deal again with Mike and as always try to get a better deal LOL thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An Awesome Car Buying Experience!

By Sandy488 on 11/7/2017 at 7:50 AM.

This was the best car buying experience that I've ever had. Caleb was extremely friendly and knowledgeable when it came to the inventory of the cars. He made the process of me buying my car very easy and quick. He's an ultimate professional.Have told quite a few people about Suntrup and I'm definitely buying my sons car from there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By frank17 on 11/5/2017 at 11:53 AM.

This is the best experience of any dealership I have ever been to, all thanks to Caleb Sturgeon. Very professional, Very knowledgeable with the Hyundai Car line. Caleb helped me pick out a car for my son that was with in his budget. Caleb Sturgeon did an Excellent job !! I will definitely buy from him again. Thanks Caleb Sturgeon for your help. A very great car buying experience. I would definitely recommend Caleb to all my friends and co-workers.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Exceeded my expectations

By husker43 on 11/4/2017 at 4:15 PM.

The above questions cover my feelings, experience, and customer satisfaction. Purchasing a new car is not my favorite experience, as I believe most people feel. I did trade a low mileage 3 year old car by choice as felt if I was going to trade this was the best time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Survey

By akuhnn13 on 11/3/2017 at 4:20 PM.

Both Caleb & Luke we’re informative, friendly and helpful. I would definitely recommend both of them to my friends/family and will continue to come back to Suntrup Hyundai for my next vehicles.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Santa Fe

By jcbear1 on 11/1/2017 at 4:18 PM. Helped by Fred McClary.

Very good car buying experience - bought new car for same monthly payments of 2014 Santa Fe per suggestions from Frank Roach and Fred McClary - very good day for Friday, the 13th.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Laura on 11/1/2017 at 4:17 PM.

We love our Hyundai. We had an excellent experience with the entire process. We were not planning to purchase a car that night, but we were just so pleased with the selection and the entire process.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

my purchase

By jmarkowski67 on 10/31/2017 at 4:15 PM.

I have purchased 3 hyundais from 3 different dealerships and this was by far the best experience. I would not go back to AUFFENBERG HYUNDAI. So when wanting to purchase my Tucson, we found one that was at Suntrup, went looking for it and found one with more options than we thought. The experience was very positive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great salesperson!!!

By Rahman J WARNER on 10/31/2017 at 1:35 AM.

If you are in the market for another vehicle, look no further! Our salesperson Luke Lafond made sure that our visit to Suntrup Hyundai was a memorable experience. He helped us find the right vehicle and worked to streamline the process of purchasing another vehicle. Due to working with this young man, Suntrup has earned a repeat customer! Need a car, just ask for Luke!

I would recommend this dealer.