Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
2.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and easy

By Kris19 on 1/6/2018 at 6:14 PM. Helped by Avery m.simpson.

Avery would a pleasure to do business with made everything quick and easy and I was able to get into a new car much appreciated

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The salesperson makes all the difference!

By Lori on 1/6/2018 at 3:54 PM. Helped by Paul Justus.

The 2017 Honda Civic is the 5th car I have purchased from Paul Justus. He is kind and knowledgeable. He makes the process so easy. The entire team at Superior treated me well, and created a stress free leasing experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car

By tschlueter1 on 1/3/2018 at 5:33 AM.

The staff was fantastic. Helped me get the right car and made sure I had the best deal. Thanks for making my holidays great! You guys are the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Professional staff

By HR V owner on 1/1/2018 at 6:43 PM. Helped by Avery Simpson.

Avery Simpson, sales consultant, managed our new car deal in a professional manner . He was polite, accommodating and easy to ask questions. If he didn't have answer he found others to assist. Comfortable setting with good inventory.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Another great experience at superior Honda!

By Greg on 12/1/2017 at 8:03 PM.

I found Steve great to work with. He went over all the paperwork in detail I understood exactly how to operate the vehicle by the time I was done at the dealership. Rick was also very friendly and knowledgeable as the finance guy. The whole experience was great. Can’t complain about anything.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Satisfied customer I am a very satisfied customer I have ju

By Car happy woman on 12/10/2017 at 10:08 PM. Helped by Avery Simpson.

I just recently purchased a Honda Odyssey from Avery Simpson at superior Honda he was instrumental in helping me achieve my goal and leaving there with the car. Avery Simpson is a very nice young man and a great salesman he did everything in his power to help me and getting my car. Avery Simpson is still helping me and making sure that I am a satisfied customer after I have purchased my vehicle. He has called and checked up on me to make sure that everything is going good with my car and that I stay a satisfied customer. I would recommend that you stop on by and give them a chance to get you in a car that you want or need.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a Honda Civic with Rick, Hank and Steve

By Siegelnn on 12/8/2017 at 11:11 PM. Helped by Rick Friedman.

Excellent service. Hank Osborn, Steve Kaplan and Rick Friedman were very accommodating and answered all questions. They deserve a rating of 10. Great experience! Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Bailey Romano on 12/2/2017 at 5:14 PM. Helped by Walter Evans.

I had an amazing experience working with Superior Honda and especially working with Walter. Water and the staff at Honda were really willing to go the extra mile to help us to find the right car for us and to make sure we got the best deal in our price range. I really appreciated how thorough Walter was in explaining elements of different cars to us in addition to answering all of our questions. As millennials, it was especially nice to have someone our own age to relate to who also drives the same car we ended up choosing. We knew he had experience with the car and could relate to us as his peers. Walter made the whole process as stress free as possible and made sure we had a great time while going through the leasing process. He and all of the staff at Honda including Rick in the finance office gave us the best experience possible. As a loyal customer of Superior Honda in Cincinnati for 6 years, I'd recommend this dealership any time!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a good time

By Jchien on 11/27/2017 at 10:27 PM.

Great salesperson. Was better than the last salesperson. He offered explanations on the new cars. He's funny too. I think hes very engaging. Was very descriptive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience buying my car from Hank and Rick!

By LynnSJ on 11/16/2017 at 6:27 PM.

Friendly, helpful, low pressure. Put us at ease, happy to answer any question we had. Felt at both Hank and Rick had a lot of integrity, which I really appreciated! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

New Civic Lease -Painless Experience

By parislexi on 11/14/2017 at 10:54 PM. Helped by Rick Friedman.

The Sales & Leasing Consultant and the Business Manager who were 'assigned' to me were very professional, knowledgeable and friendly. It did not feel like I was dealing with a stereotypical dishonest, high-pressure new car salesperson, thank goodness. Very accommodating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Pilot purchase - Superior Honda

By Brettcc2 on 11/11/2017 at 2:53 PM.

The sales staff were clear, transparent about the prices, friendly and took great care of me. Oh, and I got a great price after significant shopping on Pilots and many other 3 row SUV options. Definitely recommend checking out Superior for your next Honda purchase.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Wonderful customer service

By Awinter725 on 11/10/2017 at 4:39 PM.

My experience with Superior Honda was phenomenal! all Staff that i encountered were friendly and professional. Hank Osborne was my salesperson and he was fantastic! I felt he was honest and pofessional. — I did not feel any pressure to buy. He is was there to assist me and he did a great job! Thank you, Hank!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience all the way around!!

By v6hondaguy on 11/7/2017 at 1:31 PM. Helped by Amanda in internet sales, Sam and James in Service.

Amanda in internet sales took the time to go over the inventory on their lot, and told me vehicles they could get from other dealerships. I was looking for a 2017 Accord coupe V6 with a manual transmission. Out of all the dealers in Cincinnati, Superior is the only one that spent the time to find me what I wanted, and she gave me a great price. Everyone else tried to sell me on something different. Hank was my official sales person, and he did a great job also. I had 1 little hiccup, but Superior fixed it right away. Everyone has been great! Samantha Smith and James Reynolds in service are the best, and I trust that I can leave my car with their service department. I am a customer for life and wouldn't shop anywhere else!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Renee Reder on 10/28/2017 at 3:34 PM.

I love my fit. The fact they saw Problem and showed me is the first thing. But then as to go so far as to fix my car is amazing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very informative, no pressure sales representatives.

By Kennyb058 on 10/16/2017 at 9:26 PM.

Steve Kaplan was very knowledgeable about the vehicles that we looked at. Very friendly, and professional the entire time. Never felt pressured into anything, or felt uneasy about making a decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledgeable salesperson, Hank Osborn, and friendly staff!

By Carrie Barron on 10/16/2017 at 7:47 PM. Helped by Jesse Bundy.

Hank was very knowledgeable about the 2017 Pilot that I purchased and was available to answer questions even after I got home with my new car. The staff at Superior were helpful and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By Tcb428 on 9/27/2017 at 2:58 PM.

Wanted a deal and got one. No hassle. New info was easy and quick to learn. No pressure to purchase anything I didn't want.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very accommodating and professional

By Terence Chin on 9/20/2017 at 12:54 AM.

Very accommodating and professional, listen to all how concerns and met them ,all vehicles clean when test driving ,very detailed when showing vehicles, very knowledgeable with all accessories and controls on how they work ,will definitely refer superior to my friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new CRV

By Ann on 9/9/2017 at 3:15 PM. Helped by Don stepped in to assist with completion of all the paperwork..

After years of driving Toyotas, my husband and I have switched to Hondas. Hank Osborne made this the best buying experience I have had. On first meeting him, you could just tell he is a genuinely nice person. Great handout on CRV model comparisons. And he found the color I wanted. Hank went over my new CRV with me and made sure the settings were as I requested and that I understood the basic operation of my new car. He reached out multiple times to update me on anticipated date of arrival and also after purchase to see if there are any questions.

I would recommend this dealer.