Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.4  
Quality of Work
4.4  
Service
5  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Taken Advantage Of!!!!

By Pam P. on 5/31/2018 at 9:03 PM. Helped by Darrell Higgins.

I was very disappointed in the dealership. I feel I was taken advantage of during the paperwork. I was told one thing and charged more--- a lot more. I declined on Extended Warranty and charged! Declined Gap Insurance and charge!! I also was charged for service maintenance but didn't know that I was. When signing keypad the screen was not turned to me,he would just tell me what I was signing. And wasn't given all my paperwork when leaving- that was definitely on purpose!!! I have bought numerous vehicles by myself and have never experienced such dishonestly and unprofessionalism. Shame on the employee and the dealership. You will never see the whites of my eyes again!!!!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

NOT TRUSTWORTHY!!!

By M3ordoyne on 3/26/2018 at 1:33 PM. Helped by Darrell Higgins.

"Terrible Customer Relations and NOT TRUSTWORTHY!!!" I would not recommend this dealer. They have terrible communication skills. The finance manager blatantly lied to my face when questioned about the detail line items on my finance agreement. Their sales practices are suspect - you get a price, a rate and you think all is fine and then hidden fees and amount come out after you have signed the agreement. I cannot understand how they can be so unethical with their customers. The salesperson gives you one amount and the finance manger jacks it up and talks in circles lying about the differences in amounts. Extremely disappointed with my visit and I recommend to EVERYONE Do not use this dealer!! I WILL NEVER BUY ANOTHER VEHICLE FROM THIS DEALER!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience!!!

By abFox on 1/10/2018 at 6:19 PM. Helped by Samantha Michelli and Joey Chenier.

I cannot rate this dealership and the salespeople working at Supreme any higher. As a first time internet car buyer; the entire experience was so easy; and the expertise of our salespeople was the best ever, I was shocked at the ease of working with Joey Chenier in the online process. Once we arrived at the dealership, my husband and I were absolutely blown away by Samantha Michelli, who made our car buying experience completely painless. Samantha had the best attitude, and was so knowledeable about the Camry we purchased for our daughter. We Loved her! If you are looking for a car, you will not be disappointed. My husband and I drove 3 hours to come to Supreme for the wonderful deal and excellent salespeople. We test drove the car that we had recieved a video for, and about an hour and a half later, we were driving our beautiful car away. Thank you so much Supreme! Thank you Samantha and Joey! My husband and i will be returning for our next purchase. Do yourself a favor, come see Samantha, or Joey...you won't be disapointed.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Samantha and Blue Tacoma

By Donna53 on 6/19/2017 at 1:56 PM. Helped by Kyle - he helped me figure out my bieeekly payments which helped me choose between the V4 and V6.

With using my USAA car purchase benefit, it recommended Supreme Toyota ( I live in BR) I was u see the impression that Supreme had a BLUE Tacoma so I got a call from Samantha to come that day to drive one and talk As I was borrowing a car, I needed to make a purchase fairly quickly and although there was no BLUE one , Kyle was able to find a red one for me and I had those two people work for me until closing Saturday Both were so patient and helpful I felt like Samantha and I must have known each other from another time I really felt she was very honest about what she could or could not do for me I met her children when I was offered a loaner until my vehicle came in She has two beautiful girls who told me their daddy was cooking that day- just another moment that made me feel comfortable buying from Samantha Anyway , everything I wanted was on a V6 which shot the price up another $3000 plus tax In the end Kyle found exactly what I wanted except in RED which was okay with me I must admit , at first I was offered a V6 in silver SR5 for the same price as the V4 BLUE but you know, I hadn't bought a new car since Katrina and I wasn't going to compromise I was so dismayed about not finding what I wanted until almost closing when both Samantha and Kyle searched for the red one I left a happy gal Just recently I referred Samantha to a mutual friend of mine just in the last week and she bought a white Tundra from her And YES I would highly recommend Supreme

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Hassle Purchase

By Rachell007 on 6/5/2017 at 6:58 PM. Helped by Kenny.

Easy process with great customer care. Kenny greeted us promptly, wanted to help us get what we wanted, but wasn't pushy. Thank you for your help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a Camry at Supreme

By Toyota#oo9 on 5/19/2017 at 8:41 PM. Helped by Will Bunns.

Dealing with Will at Supreme Toyota was an awesome experience. He made sure the experience was as painless as possible. I would highly recommend him if you are looking to buy a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very nice thank you

By Billy on 5/15/2017 at 11:55 PM. Helped by Mike the saleman.

The salesman Mike was very nice he was very helpful on getting what we wanted and had the patience to wait on us.we really like Supreme Toyota

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Sales personnel

By HappyToyotaOwner on 5/12/2017 at 10:55 PM. Helped by Will Bunns.

Will Bunns was my salesperson. He was very professional, personable, knowledgeable & genuinely nice. He made me feel at ease and patiently answered all my questions. I highly recommend him to assist you if you are in the market for a vehicle.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
3   Quality of Work

Nice folks, maybe hard negotiators

By Reviewer on 5/8/2017 at 9:34 PM. Helped by Peggy.

If the suggested trade-in values provided by KBB and NADA based on the mileage on and condition of a vehicle are truly misleading consumers, then consider this a perfect review. I was pleased with how friendly Peggy and the rest of the staff were, and I got my certified pre-owned tC at a very fair price according to my research on the market value. My only complaints were that the car was quite dirty inside and out and that I was made to feel like a crazy person for seeking the trade-in value suggested by KBB and NADA based on the exact mileage of my truck and a condition category that (albeit subjectively) matched my truck's condition to a T. Granted, I do not fault them for trying to lower their investmemt in the trade as much as they could, but it is not a pleasant experience to have someone belittle the work that you put into preparing to make a deal. Eventually, we got to a number with which I could live and made a deal that was (according to my research) fair for both parties. Again, if KBB and NADA are indeed useless in the retail context, then my deal was a steal and I could not be happier.

I would recommend this dealer.

Overall Rating

4.3  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Good experience

By Johnzoly on 4/26/2017 at 9:11 PM. Helped by Ms Peggy.

Bought a used 2016 Toyota Corolla. I feel I was treated fairly and got a very good deal on the car. Ms Peggy was very professional and I would be happy to deal with her again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience on my purchase of my 2017 tundra

By Wayneatroia on 4/24/2017 at 4:40 PM. Helped by William bunns.

Was short on time, Mr William Bunns came out as soon as I stepped and started looking at the trucks. I told him exactly what I wanted and my 2 options. He broke down each option of my 2 Trucks that would best fit my needs. I told home what I wanted and he put me in a 2017 tundra and took it for a ride. While in the test drive he broke down the truck from top to bottom. I fell in love with the truck soon as I stepped into it. I decided to go with the 2017 Tundra and wanted to trade in my current car. I told him the note I was looking for and the Intrest rate I was looking for and he made it happen. I showed up puzzled and confused on what to do. I left within 2 hours in my brand new truck. I will recommend this dealership and sales man anytime. Thank y'all and thank you mr William.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Flawless operation

By Pjshirey on 3/20/2017 at 6:09 PM. Helped by Finance Mgr..

Samantha handled my vehicle trade in and purchase quickly and professionally. Very happy with the truck I purchased and the overall experience. Finance folks were also on the ball.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Supreme Toyota

By Thematthews17 on 2/2/2017 at 7:38 PM. Helped by William Bunns.

Stope in and ask for Willian Bunns and trust me this guy will take care of the rest. The service he provided was 5* and overall great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast & Efficient

By Liltari2003 on 2/2/2017 at 7:36 PM. Helped by Williams Bunns.

Will was a great guy! Will was fast and efficient. Will was get patient and knowledable! I will definitely go back for my next car purchase! Thanks Will!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new car purchase

By 40tyoungmoney on 1/28/2017 at 4:24 PM. Helped by Joshua Nolan.

I visited supreme Toyota of Hammond for a service not expecting to buy a new vehicle. But I received a call from Joshua Nolan A sales rep who took his time to explain my options on trading in my vehicle. Ive been really wanting to upgrade to a new car but I didn't think I could he made me feel comfortable and gave me all of the affordable options in trading and upgrading to a new car. I will absolutely reccomend him to my family, friends, and co workers in their search for a new vehicle

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great purchase experience

By Jeff on 1/27/2017 at 1:34 AM. Helped by Johnny.

I rate my experience 5 stars because of the friendly and honest service. I plan on returning to this dealership on my next vehicle purchase

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So easy!

By Kellybug2007 on 12/17/2016 at 10:52 PM. Helped by Mike Smith.

We won't go see anyone else but Mike Smith. We have been buying cars from him for years, and he listens to what we want out of our vehicles. He keeps looking until he finds the perfect one, and we appreciate all of his hard work. We used to dread buying vehicles, but Mike makes it as painless as possible. He needs a raise so you can keep good people like him with your company.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT SERVICE!!!

By dprout127 on 12/14/2016 at 3:41 PM. Helped by Rae.

These guys always take care of my car and all it's need! Everyone does a great job but I only see Rae when I go in. He always has a delightful attitude and will help with anything. Thanks guys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By dcs930 on 11/26/2016 at 9:44 PM. Helped by Samantha Michelli.

Very personable, thorough and accommodating. I plan to refer my friends and family to Samantha and the team at Supreme if any are in the market.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best in the business

By Jeffreychenier on 11/23/2016 at 12:12 AM. Helped by Gaudet, Chenier.

Can't find better service from anyone. They bend their backs to make it happen every single time. I love it there. Thank you guys.

I would recommend this dealer.