Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Car Service

By LAEKONSMOM on 10/22/2019 at 6:15 PM.

Michael was great. Very personable but also professional. I did not have an appointment and they still got me in and out in a timely manner. Great team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you, Sherry !

By kellylear99 on 10/22/2019 at 5:24 PM.

Great service as always ! Always a pleasure to bring my Murano in.. always attention to details which is what makes a great service department run smoothly..

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
3   Quality of Work

Great customer service

By KANDICE.SOUTHERN on 10/21/2019 at 5:36 PM.

I had a great experience here. The sales staff was very knowledgeable and friendly. I have bad credit and a repo so I went in with no expectations. They were able to get me into a brand new vehicle and set me up with a great way to build my credit back up. My only con of the experience was the time I had to wait to leave with my vehicle. It was a Sunday so staff was limited in the detail department so I understood why it was so slow but overall it was great service and I will be back to upgrade after I get my credit score up.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

EMERGENCY CALL

By Martha on 10/21/2019 at 1:23 PM.

I called early morning on Saturday to see if I can be seen same day and Thanks to Sherry I got an appointment right away. I was taking care of my problem she was very kind to accommodate my demands. Thank you for a wonderful customer service you have Ms Sherry

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

vehicle purchase

By ljt3920 on 10/20/2019 at 9:41 PM.

I received excellent service from Ms. Sabbagh the saleslady, when I purchased a used Toyota for my Grand Son, I have previously purchased new Nissan vehicles here also and received excellent service as well, all the staff I have dealt with have been very friendly and helpful,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a used Mustang GT350

By KARL MESSER on 10/20/2019 at 4:13 PM. Helped by Dewayne Burton.

I could not have asked for a better car buying experience. I have purchased well over 20 cars in my life and this one tops them all. From my sales guy Dewayne, the Sales Manager Billy, and Mr. Kim in finance, all were absolute first class. I traveled 4 hours to make this purchase and basically negotiated the purchase prior to leaving my home. I would highly reccomend Sutherlin Nissan. Plain and simple, they are just good down to earth people.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

They were fast

By purpleguy23 on 10/19/2019 at 10:00 PM. Helped by Gary.

Gary wasnt too pushy when he advised of other services after my service was completed. He was actually informative about the importance of the other services by letting me know the reasons why other work on the vehicle was being advised. The service was also completed in a timely manner.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of behicles

By LWHEELER2013 on 10/19/2019 at 6:40 PM. Helped by Dawayne Burton.

Excellent service from the salesman Dawayne Burton, very friendly, very upfront to the finance guy who worked with us, to get us great deals and approved

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By rfe24 on 10/19/2019 at 4:08 PM.

My car was taken care of right away. Good waiting room and availability of hot drinks and snacks. Thank you very much for the car wash.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great Service

By coriseia on 10/19/2019 at 3:54 PM.

Great customer service and work done in a timely manner. Clean facility, offer great coffee, snacks, television programs, reading material and great Wi-Fi service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Jeffery Wingfield on 10/19/2019 at 3:46 PM.

Loved the experience this is my new dealer from now on. Clean place and friendly. Everyone is so nice and knowledgeable and helpful to my needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Mechanic

By CWALT4 on 10/18/2019 at 5:26 PM.

Zoltan is amazing! His brake job is the best I have ever had. I want him to take care of my car from now on. He's very impressive, and dedicated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a pleasure!

By gaydavismccrillis on 10/18/2019 at 3:43 PM. Helped by Jim the shuttle driver. He always deserves a "10".

When I walk into the service center, I am always greeted with smiles and made to feel like I matter! Sherry is always kind, caring and takes care if whatever I need that day. Jim, the shuttle driver, is always ready to take to me where I need to go and picks me up when I'm ready to return to the dealership. I tried using another service center and it was not the same!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very good.

By HARRISSHIRLEY123 on 10/18/2019 at 10:07 AM.

My reason for coming in was to purchase a new vehicle. My experience was fantastic. I would recommend the team that helped me to other.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By allanheadley on 10/16/2019 at 11:53 PM.

Got everything done worked with me and Grace was informative about me issues. Thanks for looking after my needs and repairs. Very prompt and courteous

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

30,000 miles service

By MVDWANT91 on 10/16/2019 at 6:40 PM.

The set up for the appointment was very easy. Once I arrived I was taken care of immediately. I did not take long to get everything done on my truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Regular service for 14 Nissan Cabrolet Murano

By apejogger on 10/16/2019 at 5:13 PM.

The service is excellent Sherrie Hosch gets my vehicle in as soon as possible and she applies all discounts to my bill.Andy Shafer the tech does a great job about repair and keeping the vehicle up to date.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Yes I been going about 4 years.

By breanna1611 on 10/15/2019 at 2:30 AM.

Always friendly people at southern Nissan and I enjoy going there and I love nissan products.they welcome as soon you arrive to get your oil change

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By SLWLYTE on 10/13/2019 at 4:51 PM.

"Always Great Service! Warm and friendly employees, Sherry makes sure you are taken care of. We will continue to have our vehicles serviced at Sutherlin Nissan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Excellent Service

By estivasquez on 10/13/2019 at 4:07 PM. Helped by Michael Keen.

We were a little skeptical about continuing to get our car serviced at Sutherlin Nissan due to the fact that our go to person is no longer working there. We walked into the service department and waited for a bit before someone finally noticed us. Mr. Keen was with a customer and once he finished, he asked if we had been helped. We walked up to him and he took care of our needs. We had a flat tire and were in need of a new tire. He took the time to introduce himself and made us feel welcome. We dropped off our car and he stated he will keep us informed when vehicle was ready. He kept us informed of the process via txt and car was ready about an hour and a half after dropped off. We just want to thank Keen for such great service and staying on top of things.

I would recommend this dealer.