Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.2  
Friendliness
4.3  
Overall Experience
4.2  
Price
4.3  
Quality of Work
4.4  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GO NOWHERE ELSE BUT SUTHERLIN NISSAN IN FT MYERS!

By Mike Oviedo on 9/5/2019 at 9:53 PM. Helped by Oliver Gibson.

First and foremost, I want the thank The Sutherlin Nissan team in Ft. Myers for getting me into a new SUV. The team of experts were: Salesman Mr. Oliver G, GM Mr. Michael S., Sales Mgr. Mr. Jesus G, and Finance. Thomas P. I cannot thank these gentlemen enough on their hard work in getting my family and I into a new car that we thought was not possible! Their enthusiasm and knowledge of their inventory exceeds the competition by far. They helped my growing family into a 2019 Nissan Armada. We spent most of the day there going between the wide selection colors and the staff was most helpful in the process. Staff members even offer snacks and entertainment for my 2 yr old son. If you are ready or even doubtful/hesitant about financing or getting approval these gentlemen will work and reach new boundaries to get you into a new vehicle! Thank you again, Michael Oviedo and Family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT COSTUMER SERVICE

By Phill on 8/26/2019 at 2:24 PM.

I had a fantastic experience at Sutherlin Nissan thanks to Sal Amin, I highly recommend him.the staff are very friendly and professional they made the process as smooth and easy as possible

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fast and efficient ask for Rick Leonard

By Kim on 8/26/2019 at 2:47 PM.

Very professional Rick leonard will be my salesman for life He exceeded my every expectation he listened to all of my needs and concerns and then began overcoming them all. Very pleased!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car buying made easy

By Chazee on 8/18/2019 at 2:35 AM.

Palm was very helpful friendly an he made sure I was informed on every detail of purchasing my new Nissan Altima. I was very happy with my service thank you Palm for making my car buying experience so easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone was great but palm really gave his all in helping m

By Luly on 8/12/2019 at 5:24 PM.

Palm was so kind from the beginning to the end and explained everything to me I needed to know in detail. He walked me through the whole process and gave me nothing but excellent customer service skills. He made me feel like family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff

By scott7d2 on 7/24/2019 at 11:22 PM.

Very friendly and great staff everyone there treated me great. Every one there was professional I would gladly recommend them. Not a circus atmosphere like other dealerships..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sara was very informative

By Yeager001 on 6/6/2019 at 7:34 PM. Helped by John.

Sara was quick and easy to deal with made my appointment in no time...she had a lot of patience and answered a few questions I had!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional

By DeniseJackson on 6/7/2019 at 4:36 AM.

I was looking at NV 200s and I received a call from Sarah Pierre. She informed me of all of the features of the vehicle and then transferred me to Sean Ak. He was very knowledgeable. I came in, we test drove a few of them, both new and used. I ended up getting into a new one and I am so happy with this investment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Swatson26! on 6/5/2019 at 4:27 PM.

I called in and spoke to saramarie she told me about the 8k trade in and help me set appointment they worked around my schedule she passed the call to shawn greene he took my car that wasn't running for a trade and got me the payment I need I will definitely buy my next car with him

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good customer service

By Jajlinx123 on 6/6/2019 at 1:52 PM.

I just spoke with Sara and she has the best customer service ever thank u for recommend Cristina for a sales rep very sweet people thank u for your time and patience with me see ya soon

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased.

By MrsG623 on 6/6/2019 at 2:04 AM.

From the time I spoke with Sara when I called into the dealership, and working with Sal my salesman, my experience was wonderful. They got me the car I wanted at the price I wanted. They were both friendly and very knowledgable. I would definitely recommend your dealership to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Looking

By Tyrellanneb on 6/5/2019 at 10:47 PM.

Very helpful and knowledgeable. I came in just looking for an in near future purchase and got all of the answers I needed right away with the help of two ladies (Christina and Alexis). Definitely will be returning!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall

By Beach1 on 6/5/2019 at 6:55 PM.

Courteous, friendly and knowledgeable. First time combining my search and both ladies were very helpful. They made my experience better than I imagined. My nephew is in the market for a car so I will send him this way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By sbolduc2 on 5/25/2019 at 5:07 PM.

Professional, courteous, exceptional service from Patrick Greene. Really knowledgeable and knows his product. Best of the best right here, he will have my return business!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Lee on 5/19/2019 at 10:43 PM.

Shaun Greene is an awesome sales person. He allowed me to drive everything I wanted to drive before I made my decision. I will recommend him to everyone that is looking to get a new vehicle.

I would recommend this dealer.

Overall Rating

1.5  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price

Bait and switch

By MimiG63 on 4/27/2019 at 4:01 PM.

Let me start off by saying that I have owned Nissans in the past and have bought them new. Sutherlin was offering a trade in deal for $8000. Great, I have an older car that is great shape, good mileage, but it’s time for it go. I found a new car online with a listed price of $23,265. I clicked on the button to get their best price for the car which was $19,525. I went to the dealership and drove the car, decided I wanted it. The salesman and I went to his “office” to get paperwork started. I asked him about the trade in deal they have and he replied that they would only give me 7k for my car. Wait, what? He then proceeds to tell me that in order to use the trade in deal that I had to pay the window sticker price on the car which was almost 29k. I asked how do I get the the 19k price, pay cash? He says no. I ask him again him again how I get the 19k price that is online and he says you can’t. Terrible business practice. Buyer beware!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Emkc on 4/20/2019 at 11:39 PM. Helped by Jonathan Garcia.

Best car buying experience I’ve had in my entire life. Great customer service, very knowledgeable and helpful. Would definitely recommend Sutherlin Nissan to all my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Da'shaun is wonderful

By Matt on 4/16/2019 at 4:26 PM.

Wonderful service da'shaun is a great salesman and worked so hard to get everything we needed from the moment we walked in we felt like family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best buying Experience ever

By Amberyes26 on 3/28/2019 at 7:42 PM.

Sal from the start was the best, its like he knew what I need and wanted. He made sure all my questions where answered and understand. If you are looking for the best sale experience and want to feel like family Sutherlin Nissan is the place to buy... I will never forget how well Sal Amin, Wade Miracle, Mike Spianzze and Mitra Rampersad Made my buying experience the best I’ve ever had

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

purchase a 2019 nissan

By jackie d. on 3/11/2019 at 12:26 AM. Helped by susan;shaun;sandra.

I started with a text from Sandra who stated she had 2 370zs on the lot for 30k out the door ;providing my trade in of a 2018 acadia was all I had stated it was when I went there someone else came down,then susan got involved;at one point in the finance office were 4 people and myself;the cars were NOT on the lot;and they would not even come close to 30 k out the door.i finally closed on a deal but it was not worth the time I invested in it;i should have gone to pt charollte or naples;i have owned the z since 1978 Datsun and Sutherland has NEVER CAME CLOSE TO THEIR PRICING I was lied to ;treated poorly;etc I wrote to the general manager without reply;dropped off the spare key Saturday with a note that received no reply;to date the loan on the car I traded is not paid off;no $25.00 gift card I suggest a consumer take their business to naoles Nissan;i know I should of

I would not recommend this dealer.