Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant

By Robinrickert on 4/21/2019 at 5:25 PM. Helped by Christian S.

I have anxiety about making big decisions. This company was nice and allowed me to take my time. They throughly covered all parts of the car buying process and helped ease my mind.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

First time leasing new car.

By Dave1020 on 4/20/2019 at 10:44 PM.

All parties we dealt with where very helpful and nice to deal with and listen to what we were asking for and did not push us in another direction. Overall it was a great experience but it took to long from start to finish.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FANTASTIC

By CUDDBUDD on 4/19/2019 at 4:23 PM.

everyone in service is by far the best. they are polite and do a fantastic job. they all make visiting the service department a no hassle experience. makes owning a nissan a pleasure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An easy no pressure experience.

By TASTEVENS0318 on 4/19/2019 at 4:05 PM.

Teddy is the best salemen I have ever had the pleasure to work with. I would buy from him again, no question about it. Thank you Teddy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fabulous

By JSWANIGAN on 4/18/2019 at 12:33 AM.

Sutherlin Nissan provided a good salesman that was knowledgeable, helpful and courteous. Eric Davis Jr. answered all of my question concerning the vehicle. I would recommend his services anytime.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SERVICE WAS GREAT!

By michaelcairns55 on 4/16/2019 at 3:13 PM. Helped by Princess.

Princess was very accommodating, and had us in and out quickly! We came in 2 weeks ago, and were assisted quickly, and our follow-up was even quicker!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding!!

By Kellyannprevost on 4/16/2019 at 2:35 PM.

Sutherland Nissan will have my business from now on 100% every time!! I am a traveling medical professional working and living in The state of Florida. The vehicle I was driving unexpectedly starting falling apart!! I needed a car fast. I had gone to 2 other dealerships in my area and had a terrible experience. I was ready to give up and was feeling very desperate. Being able to jump in my car and get to the next hospital where I am needed is what I do. My car is my life line. Then I called Aaron. He got me in as quick as possible, told me everything I needed to bring with me. Provided directions to the dealership (since I am not extremely familiar with the area).. The whole experience was amazing!! Everyone was courteous and professional!! They made me feel as if I were a part of the family!! I left the dealership the same day with a car that was perfect for me!! Thank you!! Thank you!! Thank you!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By LADYDOT on 4/15/2019 at 6:42 PM.

The only problem was the step leading into the service area. But the service people were so helpful and friendly. The waiting area was nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience with Sutherland Nissan was very good

By mhullstrunk46@yahoo.com on 4/14/2019 at 3:15 PM.

Experience with Sutherland Nissan was very good people were friendly I was greeted by Ed Murphy and Teddy took over and he was an excellent sales person

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By John Jr on 4/12/2019 at 12:11 AM.

Aaron D’amico (sales Manager) and also Simon Robles ( financial Manager) were extremely easy to work with and excellent at answering all questions. There was no hard sales pitch when discussing options. The experience was wonderful and made getting my Nissan NV a pleasure. Absolutely would recommend to any friends looking for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great work

By JRAMI1084 on 4/11/2019 at 4:29 PM. Helped by I don’t have a name.

The work that was done on my car was great. I was very surprised at how great it turned out. Keep up the great work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pre-trip checkup

By THOMASDUTCHER on 4/9/2019 at 7:09 PM. Helped by Richard Pagan.

As always, advisor was professional and helpful. Waiting area was clean & presentable. Coffee & snacks were available. I was kept posted on the progress of the work being done and when it would be completed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By VALENTIKM on 4/7/2019 at 3:38 PM.

I was looking for reliable vehicle and Southerlin got me in and out in no time. They are very well priced and even installed my carseat in the new car for me; while I was finishing up some signatures with finance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Salesman and Services

By Dianeinvero on 4/1/2019 at 11:23 PM.

We were looking for a good used car for my sister but didn't want to spend a lot of money. When we walked into Sutherlin Nissan of Vero Beach we had some cars in mind that we had seen on the internet. A young man by the name of Teddy Heflin met us and asked if he could help us and help us he did! He went out of his way to show us just the perfect car for my sister with low miles and with all the bells and whistles we were not expecting. He worked with us on getting the price down to where we wanted to be and even offered to pay for the oil change out of his own pocket. What a great guy! We would highly recommend Teddy and Sutherlin Nissan of Vero Beach to anyone that is looking for a new or used car. I also want to thank Simon Robles, the finance director, who was also helpful and very nice. He went out of his way to assist my sister with changing her address on her driver's license. Everyone at Sutherlin Nissan of Vero Beach is the greatest and we couldn't be happier with our experience. Hats off to Teddy Heflin again for being such a great and caring individual! I'm keeping your business card with me always!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great easy buying experience

By SHEILAWITZ on 4/2/2019 at 3:07 AM.

We had a great experience buying our new ( used) Nissan. The salesman was very easy to work with. The financial arrangements went smoothly. Overall it was a great buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In & Out

By JUWAN.FORBES on 3/28/2019 at 2:21 PM.

Nissan is one of the best dealerships even in high volume they got me handled and took care of me I was in and out

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant experience

By looking_up on 3/25/2019 at 2:07 PM.

We shopped around and found a 2012 Toyota Tundra with very low mileage that we couldn't resist. The used car sales manager, Aaron, was extremely helpful and worked with us on scheduling the transaction so that the vehicle was all ready when we arrived. Everyone was very helpful and pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good job

By LOTTIEY56 on 3/24/2019 at 1:52 PM.

Workers seemed to care and did provide a good service to me and my son. Good job helping me and my son in Time of need. Thanks for receiving me with smiles and joy. Houston and Laz thanks for being soooo kind and wonderful to me. Thanks, thank you and many thanks for being patient with me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By CSTONE8007 on 3/23/2019 at 2:51 PM.

Great service and i got my car back in a timely manner. My car was cleaned up very well and all fluids topped off . I even got discount.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Treated Horribly - Stay away from this Shady used car dealer

By Esallee on 3/20/2019 at 10:30 PM.

This is a very crooked dealer. I would stay away from Sutherlin Vero/ Orlando - I drove to their Vero location. I test drove a car. The next day I was told that vehicle sold. Then a day later they call me and state the buyer fell through and it was available if i want it. I gave them $500 deposit over the phone on my card. I was told the car is mine come sign the paper work, mind you i am paying cash. I arrange to take of work tomorrow, rent a car one way and drop it off in Vero so i can drive the car Sutherlin had promised. Then End of today I get a call from Sutherlin and told they sold it to the other buyer who was personal friend of the owner. Very crooked Dealer. They didn't even offer me a $25 gas card for test driving their car and driving all the way from Orlando to Vero Beach. Round trip cost me $20 in my gas guzler! Do yourself a favor and stay away. What a waste of time.

I would not recommend this dealer.