Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.3  
Friendliness
4.5  
Overall Experience
4.3  
Price
4.5  
Quality of Work
4.4  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Found on the internet. Nick made all of our requests happen!

By Roverbuyer1 on 5/20/2019 at 1:56 AM. Helped by Nick.

Nick said we have three white Rovers and one black one... black is the best! I really wanted white and he put together a pro/con list on each of the vehicles. The black one wasn’t even the most expensive one. He was 100% honest and totally objective. My friends can’t believe the deal I got for the condition of this vehicle. Thank you Nick!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and professional!

By AMR on 4/13/2019 at 2:42 PM. Helped by Reny.

Reny was a pleasure to deal with. A very good experience for my first time buying a used vehicle. I noticed a minor issue shortly after taking the vehicle and Reny was quick to help resolve. Very friendly staff and not pushy at all. I would recommend to anyone looking for a luxury used vehicle to check them out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING EXPERIENCE

By Bettzy on 4/1/2019 at 6:03 PM. Helped by Reny.

Picked up an BMW M3 . Reny was absolutely amazing , definelty recommend this place to anyone . They really take care of you .Amazing customer service . Come check them out

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By Roberto on 3/17/2019 at 4:49 PM. Helped by Reny.

I recently bougt 2 cars at the taverna collection and I am extremely happy with my purchsse, the process was fast and the sales person Reny was very professional. Will recommend this dealership to anyone looking for a high end car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Personable & Professional

By smitbrooklyn on 3/6/2019 at 5:21 PM. Helped by Reny.

I've heard buying a car could be a long drawn out process. The pushy salesmen, pressure to buy, all of the anxieties related to car buying is just overwhelming. I reached out to The Taverna Collection after seeing my Mercedes CLA on the website. First of all, I've never bought a car before and I've had the same car my parents bought me since I was 16. I'm 26 now, never had car payments and decided to save up to buy a car out right. The next morning, Reny reached out to me about my inquiry on the car. At first, we talked about everything but the car, which was great because I live close to 500 miles away. We had time to get acquainted with each other which made me so much comfortable to trust an online car purchase. She answered every question I asked and even gave me her personal cell number. Oh, Did I mention they even delivered my car? Yeah, it's great to live in 2019. Thank you so much Reny for all the quick responses and everyone at The Taverna Collection for giving a great experience in this hectic industry of car buying.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Right & Honest Dealer!

By Carlos Villanueva on 1/20/2019 at 10:29 PM. Helped by Reny Dubon.

Reny thank you for your integrety and guidance you defenectly make the purchasing experience personal & caring. Got a Audi for dad and Mercedes for me...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy for the car that we purchase ..

By Kath on 12/29/2018 at 2:34 PM. Helped by Renny.

Renny is very helpful and she is very nice.She help a lot for all the paperwork., she has a lot of beautiful car and it's in good price.,for sure we will go back again to purchase a car for our daughter.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Services

By Mellous1 on 12/18/2018 at 11:12 AM. Helped by Reny.

I saw my Mercedes GL 450 on the website i contacted the dealership and spoke to Reny my sales person. She was nice to me and made my purchase very easy for me. I live in New York City and the vehicle was shipped to me within 2 days as promised. Clean car no problems and a very moderate price. I will recommend them anytime.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing cars staff and price!

By Bg216 on 12/15/2018 at 7:56 PM. Helped by Rene.

Rene helped me throughout all the steps since I was hesitant on purchasing an exotic vehicle sight unseen, from FaceTiming me to referring an inspection agency. a really smooth buying process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cynthia

By Cynthia on 12/15/2018 at 8:19 PM. Helped by Brian.

Reny is a pleasure to work with. She did everything possiible to meet my needs in a very professional manner. . I am happy with my auto purchase and the terms.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

NOT AS REPRESENTED SALES IS CONSIDERED FRAUD.

By TOPFIT_PR on 12/4/2018 at 7:48 PM. Helped by Reny Dubon.

Consumers please do your research before attempting to buy from the Taverna Collection. Nonprofessional sales practice, dishonest individuals with no consideration on the consumer. The listings on the Taverna Collection webpage differs from the actual vehicles. Taverna collections misinforms buyers and do not give a clear description on genuine faults of their vehicle. NO AS REPRESENTED SALES IS CONSIDERED FRAUD. I purchased a 2015 Tesla Model S 70D with the interpretation that the vehicle was considered to be in a very good condition as described by Reny. The vehicle was mis-advertised the vehicle has heavy damages to the exterior including a large discolored paint on the passenger quarter panel. The vehicle also has a tar like material that seems to be used as adhesive to hold the trim around the window on the rear driver side of the vehicle. Three rims of the vehicle are heavily scratch and have minor damages and the fourth one was fixed but it’s a different color from the other. The vehicle was not labeled as is and none of the faults listed above were ever addressed to me. Even as I continuously asked for pictures and questions on the condition of the vehicle, they guarantee to me that it was free of damages. The dealership refuses to pick up any of my calls and answer my emails

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Simon1 on 11/21/2018 at 2:30 PM. Helped by Na.

Really fast customer service! Very welcoming .very understanding and will try to work with the customer and find a way for both parties to be satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a car

By Luis03191957 on 11/15/2018 at 8:01 PM. Helped by Roney.

She was very helpful showing different cars and open to any question Also the price was right and she did not put any pressure in sell a car. She was very professional and polite. I will be back there to buy a car and recommended to my friends. Thank roney

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent experience

By Mi2301 on 11/10/2018 at 3:44 PM. Helped by Reny.

Bought the car of my dreams at The Taverna Collection the process was easy and was out of the dealership in 30 minutos. Will highly recommend this dealership to anyone looking for a luxury car

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

2016 BMW M6 purchase

By CWilson29 on 10/30/2018 at 7:53 PM. Helped by Reny Dubon, Brian.

I recently bought a car from Reny at The Taverna Collection. It was the best priced for the specific color combination I was looking for in the southeastern US. I flew into FLL where one of her employees picked me up, and the car was as described. I had a 3rd party inspector look at the car prior to ensure it was as photographed and it was. I was in and out in 30min, I'd highly recommend the experience!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Bizarre surreal experience

By Verycautiousbuyer on 10/6/2018 at 10:56 PM. Helped by Reny Dubon.

Flew to Ft. Lauderdale after giving deposit for vehicle after communicating with Reny by phone/email. No problems prior to getting there. Arrived at street address listed on their website, warehouse type area, no dealership sign, only a locked door at exact address. Called Reny. Neglected to change dealership address on website, neglected to tell me of address change before I got to Ft. Lauderdale. She picks me up and drives me to new location. Actually an old gas station, being converted to small garage where she keeps her inventory. No sign that this is a real used car dealer. Then she tells me take the car for a spin around the block to test drive it WITHOUT ANY PLATES on the car. And it was all downhill from here, including her getting agitated because I had to bring it for a pre-purchase inspection (even though I told her in advance that this was the plan and HER TRYING TO SELL ME A USED CAR WITH AN EMPTY GAS TANK. Decided not to purchase vehicle because of these factors and the fact that the car needed major repairs, including brakes and axle work. Absolutely wacko experience. DO NOT USE THIS “DEALERSHIP” UNDER ANY CIRCUMSTANCES!!!!!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Buyer Beware

By Jeep Fan on 8/21/2018 at 8:44 PM. Helped by Reny Dubon.

"Buyer Beware" I had a surprising and Horrible experience, Buyer Beware. I saw a car on-line and wanted to explore purchasing the vehicle. I was asked to give a deposit of $500.00 to hold the car. During this time, my insurance agent discovered that it was involved in two accidents, which were not disclosed. My bank also recommended purchasing at a different dealership. I respectfully declined to purchase based on the uncertainty of its condition. My deposit was withheld and not returned. The car that I had a hold on was sold to someone else. The are not a reputable dealership.

I would not recommend this dealer.

Overall Rating

2.0  

3   Friendliness
1   Overall Experience
2   Price

Bought a lemon

By JM on 9/20/2016 at 10:18 PM. Helped by Reny Dubon.

I recently bought a car from Taverna. Realizing it was as is, I expected to find a couple of things wrong. What I found as a partial list were: 4 bald tires, three different tire makes, two different tires on the back, two broken wheels, one bent wheel, intake manifold needing gasket repair, burned out bulbs, shift linkage broken, differential cover broken, worn out tie rods and drag link, leaking valve cover gaskets. I guess on the one hand the lesson is never buy a car on line without having it inspected first or buy from someone you have personally checked out to be show they fully disclose the condition of their cars. I would never deal with these people again and would do everything possible to dissuade anyone else from dealing with them as well.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2007 Aston Martin DB9 Volante

By RozanRB216 on 9/15/2016 at 3:13 AM. Helped by Reny Dunon, Brian.

I bought a 2007 DB9 from Reny, my first Aston Martin!! Reny was helpful from start to finish and the boys she has working for her are top notch. They sent me a video of the car and picked me up at the airport, about 15 minutes in their dealership (don't expect anything too fancy!) and I was off! The car was exactly as pictures and in the video and I will keep looking at their website next time I'm in the market. Great inventory too!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible Place, Buyer Beware

By jennoheb on 8/12/2016 at 12:17 AM. Helped by Reny.

Horrible experience, DO NOT WASTE YOUR MONEY!! After receiving my car in NJ the car has 4 different tires 1 of which has a leak, a chipped windshield, driver window doesn't go down, driver side handle above door is missing, brake fluid leak, no less than 50 paint chips on hood and rest of car, the car hasn't had any maintenance done on the engine in years, TPMS error on start up with tire pressure warning lights that never shut off, green wrench error on start up, seat piping ripped and the paint job looks like the car is 30 years old. I understand when buying a used car it isn't going to be perfect, but the car was described much differently and the video sent failed to show any of the defects listed above. When I spoke with Reny, she told me that she "could care less if I left a bad review" and laughed. If you don't believe me, contact me and I can play back our conversation for you. Reny lied about the maintenance being done, never mentioned a chip windshield or any of the problems and defects when we were purchasing the car. Reny also was hard to reach after I received the car and had issues with it, but when buying was super responsive. I wouldn't recommend my worst enemy to buy from this place!

I would not recommend this dealer.