Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Salesperson

By trevorreno on 7/29/2019 at 6:02 PM.

I've put off writing this review for some months now because I wanted to make sure I'd had the car for a while first. Katrina helped me find this car, and she was very helpful when I was looking. I told her what I was looking for in a car and she delivered. She was very professional and took good care of me while I was there. Besides a few hiccups the car has been great and I'm glad Katrina helped me find it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, efficient purchasing experience

By Ben A on 7/16/2019 at 2:42 PM.

Josh in sales and Jim in the finance office were both very professional and friendly. Easy car buying experience all around and a good deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Experience

By KH on 5/18/2019 at 1:40 AM.

Katrina was extremely helpful and genuine. I dreaded buying a car, but thanks to her, the experience was very positive, and I got the car I wanted with ease. I would highly recommend her to anyone!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Katrina McCann

By Tricia123 on 5/15/2019 at 9:58 PM.

Katrina was wonderful to work with. We wanted to Lease a vehicle and once we figured which one we wanted she did everything possible for us to sign and take home within around 3 hours. She was very knowledgeable, professional and personable at the same time. Would recommend her to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing car buying experience

By Mizzmal on 4/6/2019 at 2:33 AM. Helped by Eli willette.

Where do I begin, I went in on a whim today not thinking that i would be leaving in a car... let along a brand new one. I was greeted at the door by Eli, told him what i was looking for and he immediately showed me the perfect small SUV. Now my credit is nowhere near perfect and i still owed a lot more then my current car was worth. I told them the amount I wanted to pay thinking would surely need a cosigner, well Jim Pitka is a finance guru, because he made it happen and got me in a brand new car the same day. They all were so nice, laid back, yet professional and all around an amazing team. They worked well together to make the sale. Team Nissan for the win!!!! Thanks guys

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

wonderful experience!!

By embla on 3/17/2019 at 9:44 PM.

Katrina was a great salesperson to work with! She was so helpful and honest throughout the whole process. She worked with us to get us everything we needed, and then some. Even after purchasing the vehicle she was still willing to answer any questions I had. This was a great experience and I would highly recommend this dealership and Katrina!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another Enjoyable Experience

By Barrykris10 on 3/10/2019 at 12:10 AM.

This was the 2nd time working with Jim. It was great catching up and Doing business again. He is honest, not pushy or trying to sell you things you don’t need. Im always impressed to see him walking around the service area and taking to previous customers. He makes me feel comfortable and no buyers remorse.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By Mary24 on 3/5/2019 at 1:24 AM.

I worked with Katrina who was extremely helpful , professional and very attentive to what I needed in my car. The whole process went very smoothly and I was very pleased. Once I chose the car I would get, she explained every button, detail, etc. to help me understand all. She is very easy to talk with and makes you feel at ease since buying a car has always been a negative for me. If you need to purchase a car, I highly recommend you visit Nissan and see Katrina. Thank you Katrina - I truly enjoyed working with you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Car, Super Helpful Team

By mariah94 on 2/23/2019 at 4:53 PM.

I felt like I was in good hands with Katrina and Jim at Nissan as I purchased my first car. They were honest and informative, and tried to help me make the right decision and get the best deal. Katrina made sure the car was in the best shape possible before I drove it off the lot. She was personable and professional at the same time. I know that I could go back there at any time if I had any problems or questions and they would take care of me!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Awesome!

By Suze on 2/17/2019 at 9:56 PM.

Katrina was awesome. Very knowledgeable and informative. Worked very hard to get me the deal I wanted! It was a pleasure working with her. I would recommend her very highly to anyone looking for a car and a fair deal

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great full of information

By Cassiemaltese87 on 1/17/2019 at 7:18 PM.

It was a great experience nothing bad smooth and relaxing. She knew alot about the car I was looking at made me and my dog feel at home.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

THEY LIED ABOUT EVERYTHING AND REFUSE TO TAKE CAR BACK!!!

By walzy444 on 1/7/2019 at 4:37 PM.

2019 Nissan Leaf is what I regretfully purchased. All of the features I asked about the vehicle, they LIED to me. They LIED about the electric range, free charging, charge times, and the car is not NEW! I went to them with specific questions about the car and they straight out lied to me about what mattered the most to me in making my decision for the car purchase. I asked what the electric mile range was because I have a 50 mile each way commute. My salesperson Peter Gaouette and the Sales Manager Robert Miller told me multiple times the car does 150-200 miles easy, in fact they have seen customers do over 200 miles. They said the car has FREE Unlimited Charging for 2 years at ANY station. He told me to activate the card at home. The VIN came up as invalid because it was previously registered. I contacted the card company and they said it would take 4 days to fix and I had to use an app to pay. I went to work the next day and barely made it. From the dealership to my home is 31 miles, from home to work is 48 miles. The car was at 12% remaining battery when I got to work. That is only 79 miles! Not even close to the 150-200+ range they promised me! Also the free charge for 2 year card is only free at certain charge stations, most of which are not in my area! They told me ALL CHARGING Stations were FREE. EZ-Charge card says "No Charge to Charge is a program offered by Nissan that provides new LEAF buyers or lessees with 30 minutes of free charging on PARTICIPATING DC Fast Chargers and 60 minutes of free charging on PARTICIPATING Level 2 Stations for 2 years from their time of purchase. Not all charging stations operated by participating charging networks are part of NO Charge to Charge." I got home after work barely on my 3 hour charge. I did not have enough to get back to work the next day! So I pulled out the wall outlet plug to charge it at home in any 110v outlet (which is not what I wanted to do, only for emergency). The plug tripped the breaker multiple times. I tried 2 separate circuits. I read the paper inside the cord bag and it said YOU NEED A DESIGNATED OUTLET that is on its OWN 20amp breaker to charge. I missed work the next day! I barely made it to a quick charge station that was NOT part of the free program! It took an hour+ to charge and it was 8$. Charging 1x per day, that will cost me 220$ a month! Everything they told me was LIES! I would have NEVER purchased this car knowing all this! I told them I wanted to return the car on 12/30/18 and they said they will not take it back. They said if I brought it there, they would tow it on my own expense. I called Nissan corporate and they cannot help because it is privately owned dealership, but they saw the car was registered before so it is not NEW. Robert Miller started yelling at me on one phone conversation and apologized for his “stern tone”. He offered to "replace the breaker in my panel so I could charge the car" and I told him that is not solving the issues of why I purchased the car and just want to return it. They have the car at the moment and checked the battery but said it was fine and does 120 miles. They did not even offer me a rental car, I have missed multiple days at work, and I am so scared to go back now! I just want to return this car. This is the WORST dealership experience I have EVER had! Over the years I have been a Subaru and Hyundai Customer and the customer service was top notch! This Nissan dealership is a bunch of scam con-artists just trying to take your money and run! I have contacted BBB, NH Consumer Affairs, Nissan Corporate, Channel 7 News, Channel 9 news, and am waiting for what to do next from my attorney. DO NOT GO TO THIS DEALERSHIP!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Right Vehicle, Right Time, Right Salesperson

By BRRTransportation on 1/2/2019 at 5:28 PM.

I have been looking for a vehicle to start my car service with. Searching online through carfax, craigslist, and then dealer websites. I found a low mileage Rogue with a new body style. the next morning I was at the dealership I had purchased from Nissan before and knew the info i needed to have them pull it up in their computer. If you see it online, bring the stock number in with you and they pull it right up. thanks to Katrina, within 5 mins I was on the test drive with it. then 2 days later, I was back in the dealership buying it after getting the payment where I needed it. They also got me 2500 for my versa trade in. all in all, you cannot beat a trustworthy dealership, or a trustworthy salesperson.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Finally time to upgrade

By gpatrizio22 on 12/26/2018 at 3:52 PM.

The whole process was super painless. Told Mo what I wanted and he had just the car for me. Gave it a drive and that was it. Great certified pre-owned car. He answered all my questions and made sure I was happy with my purchase. Overall great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Kelley S. Nashua - Midnight Murano

By Bendy90 on 12/24/2018 at 2:38 AM. Helped by Jim Pitka.

Such an amazing experience! This is the 3rd vehicle that my husband and I have purchased here within a year. This has been absolutely the most pleasant, stress free buying experience ever. My salesperson was Kris Dragon, hands down the best! Was a pleasure to deal with, his vast knowledge of the Nissan product made this process very easy and seamless. The finance manager Jim Pitka took care of all the paperwork for us, made us feel right at home and explained everything in detail. Finally last and definitely not least the general manager Ralph Fast. Fom the start he has made me feel like I’m part of the Team Nissan family. Very helpful and kept open communication with us from the start, walked us through every step of the process without a worry or concern. Such a great guy, we will be his customers for life. Thank you again Team Nissan!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
3   Overall Experience
5   Price
3   Quality of Work

Unorganized but in the end helpful

By Scredit on 12/21/2018 at 7:45 PM.

The beginning of my experience with this dealership was not good. The first salesman was not customer service oriented and things were very unorganized. I did end up getting my car from them though and my second sales person Moonsar was wonderful!! I highly recommend him if you are buying!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Everything was great

By Nodoubt1111 on 12/19/2018 at 9:06 PM.

Matt took great care of me and my needs. He listened and gave me what i was looking for in the price range i was looking for

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I will never go anywhere else from now on

By Swtpsn on 12/16/2018 at 9:13 PM. Helped by Tom Kliss.

The staff was friendly and engaging. The support staff extremely efficient. I was there for less than half a day, and left with keys to my new car in hand, complete with financing. I can't say enough about the level of attention and service. YOU WILL LOVE IT HERE. I was treated like royalty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Eric on 12/15/2018 at 10:06 PM.

Matt Lambert was a pleasure to work with. He was timely and knowledgeable with my questions and with assistance throughout the purchasing process. I would recommend him to anyone without hesitation. It was one of the better dealership experiences I have had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buyer!

By Stephanie De La Mota on 12/14/2018 at 5:43 PM.

From the very moment I walked through the door Mansoor Alsharif was right there at the door waiting for me. This is was in experience I will never forget. Still can’t believe it this a dream come true. Thank you so much!! Mansoor Alsharif you’re a heaven sent!!!

I would recommend this dealer.