Dealer 2-Year Rating

Overall Rating

3 / 5
Customer Service
3  
Friendliness
3  
Overall Experience
3  
Price
3  
Quality of Work
3  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Department makes you feel like Family.......

By Coalese on 10/20/2016 at 1:40 AM. Helped by Kevin, Herder, and Andy.

The Team Welsh Service Department continues to deliver....day in and day out!! I dealt with Service Manager Kevin who knows me by name and treats me with respect. Hes very thorough and keeps me in the loop with whats Warranty and whats not!! If im ever out of town, Kevin advises me on what services to take care of and the CORRECT parts to use to keep my car and warranty in tact!!!AMAZING!!! Who does that!! Only some one who truly cares for there customers and the community at large!! Honest Employees.....Factory Trained Technicians.....Knowledgeable staff.... ENOUGH SAID!!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Dis-honest service and sales departments

By screwedbyTeamWelsh4 on 10/9/2016 at 6:03 PM. Helped by Service manager who is a Welsh owner..

Hard to believe such a horrible dealership exists in beautiful Far Hills. We are currently in the process of litigation with these crooks. We have stated a movement to bring this corrupt business to justice. Be very careful.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Bought & Service my Jeep @ Team Welsh

By FDMT1075 on 11/12/2014 at 10:50 AM. Helped by Kevin.

Friendly & Honest Service Desk & Out of 5 different dealerships - Team Welsh had the right price for my 2008 Grand Cherokee. - To the last review, never was once asked for a diagnostic service fee... I've dealt with the service man Kevin numerous times, - Never once was given a BS Answer... Would recommend it.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Diagnostic Fee Beware

By vinnypanico on 7/10/2014 at 5:27 PM. Helped by Kevin.

Even if you get your vehicle serviced at Team Welsh, they're still going to charge you a $120 diagnostic fee. With my truck, they didn't even pop the hood; they just ran the codes from the OBDII sensor and charged me $120 for that on top of the $1,200 I paid them to do the work to the truck. Go to any of the other area dealerships, (Fullerton or Flemington) who will refund you the diagnostic fee if you get the work done through them.

I would not recommend this dealer.