Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great guy to work with !

By s_dietz on 8/16/2019 at 10:41 PM.

Thanks for helping me find my new ride I’ve been wanting for a long time ! Darin was a super great guy to work with ! Very helpful in finding everything I wanted, he’s been a friend of the family for some time now and I couldn’t recommend a better/nicer guy to work with. Thanks for everything!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By TRINA4313 on 8/16/2019 at 5:35 PM.

Darin and the rest of the Tenvoorde staff did great job with assisting me in purchasing my new Ford Flex! Will buy again!! Thank you!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Four New vehicles in 5 years

By SALES73 on 8/15/2019 at 4:08 PM.

Our family has purchased four new vehicles in five years, Do we need to say more? Price matching, Great all around service from trained professionals!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Staff was great!

By LauraM on 8/14/2019 at 7:59 PM.

We came in last Friday night and bought a new car with George H. He was great to work with and very knowledgeable of all the car features. Super friendly and comfortable. Kolin was also very nice in finance and Chad was very friendly. Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quality service - customer friendly!

By jlm on 8/13/2019 at 5:23 PM.

Very friendly staff. Fast turn-around time. Easy to schedule appointment. Scheduling hours work well with around a working schedule - early morning and open a little later than office hours. James when the extra mile to make sure I received the rebates and the best deal on tires.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smoothe and comfortable.

By Cesspool-63 on 8/9/2019 at 5:13 PM.

The entire process was extremely efficient and smoothe. I woke up to a good morning message confirming my appointment for later that day which I thought was a nice touch. Darin was able to pinpoint a selection of vehicles for me to consider within a matter of minutes. Just by asking me a few questions. At NO time in the entire process did I feel pressured or made uncomfortable. That's important to me. Because if I feel like I'm being sold instead of the vehicle...I'm gone. So again THANK YOU to everyone I had the pleasure of working with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place!

By akry on 8/9/2019 at 5:06 PM.

They have a nice waiting area, Jim was great to deal with. Everybody listened to me and explained things really clearly so I understood and knew exactly what was going on.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
4   Overall Experience
1   Price
5   Quality of Work

Billing was wrong

By rtopinka on 8/8/2019 at 10:59 PM.

I brought out 2017 Raptor in for radio work (warranty) plus new tires and an oil change. I was busy so my wife picked up. She ended up paying a higher bill than was quoted. I called and left a message, but did not get a return call.

I would recommend this dealer.

Overall Rating

3.8  

5   Customer Service
3   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Really good

By chips43 on 8/5/2019 at 3:58 AM.

Every time I go in for service they lose a valve stem cover on my tires I think i’m Going to start charging you for them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Sletto on 8/3/2019 at 2:16 AM.

George was amazing at helping us with the truck we got!! He was very good at keeping us laughing!. The service was nice.. we were in and out in no time.!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and knowageable

By ANDY56334 on 8/2/2019 at 1:36 PM. Helped by Bob Aanenson.

Have bought three new cars there and had a good experience each time.Quick lane service has also been a good experience.Would recommend to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying Used car for Daughter

By travasjennings on 8/1/2019 at 4:56 PM.

Darin was very helpful and friendly, which made my daughters first car buying experience excellent! Thank you Darin and the Tenvoorde family. You have a customer for life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

buying used car

By BRIRUPP on 7/30/2019 at 12:57 AM.

Kolin gives us the family feeling that makes us feel valued. This was our first time working with Darrin. We had intentions on looking to get a feel of what is available but ended up buying.

I would recommend this dealer.

Overall Rating

2.4  

4   Customer Service
4   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Put it back together myself

By rschwartz323 on 7/27/2019 at 12:38 AM.

I had to put my truck back toegether, the first time the front under guard was left hanging by one fastner. the 2nd visit I was driving home and the hood popped up while driving 60 on the freeway...now I have to bring it back because the truck has the same problem.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Darin is a great salesman to work with.

By 111114Jeep on 7/25/2019 at 10:07 PM.

I started the process of buying my car online. Darin was great to work with and getting things going. At the dealership everything went fast and smooth Darin handled everything well.

I would recommend this dealer.

Overall Rating

2.0  

2   Overall Experience

Disorganized financing

By Notimpressed2019 on 7/23/2019 at 11:23 PM.

The financing department is very disorganized. It's as hard to buy a vehicle here as it is to buy or sell a house. The sales people are very friendly tho and follow up on the vehicle. I bought my vehicle 3 weeks ago and the loan is not finalized yet so the title still isn't being transferred and I do not have current tabs.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

My personal experience

By DOSOBRIEN on 7/23/2019 at 3:33 PM.

I purchased a used 2014 for Focus and the experience was very easy! All were friendly and helpful..we had some anxiety coming in but left feeling we were treated well and are happy with our car...got good service, good warranty and good service after purchase..Tenvoorde replaced battery free of charge all was good...buying next car at Tenvoorde Ford

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

GREAT PLACE TO BUY YOUR NEW VEHICLE

By russ19 on 7/21/2019 at 8:09 PM.

TENVOORDE FORD HAS BEEN A GREAT PLACE OVER THE PAST 20 PLUS YEARS. I HAVE BEEN BUYING ALL MY NEW TRUCKS AND VERY HAPPY WITH MY SALES GUY JIM SCHALL. THANKS RUSS S.

I would recommend this dealer.

Overall Rating

2.4  

2   Customer Service
4   Friendliness
1   Overall Experience
2   Price
3   Quality of Work

Felt slimy when leaving

By hemauer on 7/21/2019 at 5:08 PM.

We were at the dealership for over 4 hours. Waiting for the under staffed finance department to get to us. Asked if there were two sets of keys. Was told yes. Yes had two fobs one has a broken case also only got 1 physical key. I should have just left. Looking to get rid of this vehicle so I don’t have to deal with this dealership again.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Same but different

By RICHARDCNOTHNAGEL on 7/19/2019 at 7:44 PM.

I am giving tenvoordes this rating because Eric insisted he did everything in his power to make it happen, all black interior? No way,same as before,,tricolor white? Yup same as before,, but nav,remote liftgate,and door opener capability,this is new and exciting,,Ally was a refreshing change from Collin,( prettier ) and she got the job done,,I really like the Explorer

I would recommend this dealer.