Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Really enjoyed my experience!

By callielan on 9/15/2017 at 1:24 PM. Helped by Jeff.

I was on the search for my first car and had a few unpleasant experiences at other dealerships. Here, we were greeted by Rich immediately and he was absolutely awesome. He made my mom and I feel super comfortable the entire time and wasn't pushy, fake, or rushing us. I walked in and walked out with a car and it's all thanks to Rich. Geoff also played a huge part in making my experience so positive.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Very relaxing experience.

By Alfred Dudzak on 9/10/2017 at 9:46 AM. Helped by Amy Smith.

I went to Terryville Chevy in search of my next vehicle and after working with Amy Smith I left with a beauty! She spent a lot of time with me. Did not pressure me in any way.

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
4   Quality of Work

got screwed

By l4m4ever1952 on 8/18/2017 at 10:36 AM.

i put down a deposit then i found out i need surgery about $4000 out of my pocket they WONT GIVE ME IT BACK i am retired i dont have enough money to cover it so tough luck i feel i got screwed

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terryville is the place to go!!

By kharvick on 8/11/2017 at 12:55 PM.

This is the second time I've purchased a truck from Terryville. Nick was a great sales man, he went above and beyond in every aspect. I would recommend him and this dealership hands down to anyone looking for a vehicle. It is definitely worth the drive from anywhere!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Pleasant Experience

By Juice on 8/5/2017 at 5:42 PM.

The attitude at this dealership is very relaxed. My salesperson Richard Demonte was very helpful and informative. There was no pressure, and it was a comfortable negotiation regarding the purchase and trade in values.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer!!!

By RandiToma on 8/4/2017 at 1:53 PM.

I have to admit that Nick is the main reason I decided to move forward in purchasing my vehicle! He was very willing to answer all of my questions & did so in a timely manner. He kept in contact with me throughout the process of "shopping around" & worked with me until we reached a number I was happy with. I am very satisfied with how smoothly the whole process went. I'm extremely happy with my vehicle purchase & feel confident that Terryville will work with me should any problems arise in the future. Thank you for a stressless experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying used car.

By JC55 on 5/23/2017 at 12:34 AM.

Everyone was very friendly and professional, I think we Made a great deal for both of us and had a good time doing it. Thanks for everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buying New Chevrolet Product

By Sfdkraz on 5/8/2017 at 3:48 PM.

This is a great dealership with a lot of inventory. Nick was very helpful in the orientation of the vehicle. Thanks for your help in purchasing our first new Chevrolet. Harry was also very knowledgeable my chevy link, and was able to it easy for us. Thanks Harry.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New car purchase

By JoMarie Rindfleisch on 5/13/2017 at 10:03 PM.

Started to deal with Chris Gagliardo with questions about a new car purchase. He helped us find the car we were looking for. His expertise and knowledge along with the large inventory of cars at Terryville Chevrolet allowed us to purchase the right car for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great first Experience

By Amazzadra on 5/6/2017 at 2:27 AM.

As a first time buyer, Nick was able to walk me through the whole entire process of buying a car and helping me find the car I wanted/needed. It was a great experiece and he was very professional/helpful. I'm very happy with this dealership and the people working for it

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchase of my 2013 wrx

By Bpiros on 5/6/2017 at 3:32 AM.

Walked in to get more information on my new to me wrx, was promptly greeted and seated with no time standing around, nick was straight to the point with answers to each and every question I had, he wasted no time in getting me a test drive, and getting me the necessary paperwork. Quick and easy and just like that I had the car I was looking for and I'm loving my 2013 wrx. Customer service is great and nick is very easy to work with and very polite would always ask for nick when I return!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great experience

By Truckman on 5/4/2017 at 9:07 PM.

Quick efficient great product knowledge paperwork was organized and simple. Truck look great waxed and cleaned in and out Easy to deal with and got me to the right numbers for my trade and sale

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchase of my 3500 Chevy pickup

By Eric 3500 on 5/4/2017 at 6:49 PM.

The purchase of my Chevy Silverado 3500 is actually the second truck I have bought from terryville Chevrolet. The customer service is friendly and helpful from the sales dept all the way to service and parts. Nick was very helpful and patient when I purchased my new truck he was always available to answer every question I came up with about anything with the truck. I would absolutely continue to buy my trucks and cars from terryville Chevy and look forward to continuing to work with nick and rich along with the service dept. to keep my new truck going strong.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy, friendly and comprehensive experience

By ebsmith220 on 5/1/2017 at 1:12 PM.

From start to finish Justin was amazing to work with. He was honest and available throughout the entire car buying process! He informed me of all the paperwork needed prior to coming to make the process quick and painless! He sat in my new car with me and went over everything on the interior for optimum understanding and use. He was kind, friendly, and knowledgeable - with a no pressure attitude!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and no pressure environment

By Kara G on 4/29/2017 at 5:27 PM.

What brought me to come to this dealership after filling out an inquiry over the website about the car I was interested in was that they flat out offered a test drive other than the fact that they had my exact favorite year and optioned mustang which I stumbled across by accident just about. Of the places I have contacted most did not first thing offer a test drive. At least for me that makes me feel like a dealership is doubtful of me or untrustworthy but not the case with this dealer. Rich Demonte is a friendly low pressure salesman, he even offered for me to come back with my father and do another test drive! Overall fast and easy experience, and dogs are welcome! Also thanks to Jim Frageau I ended up making the purchase because they gave me a great trade in value, taking care of your car and keeping it clean helps in the long run! Thanks Terryville Chevrolet!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2nd vehicle bought from Terryville Chevrolet

By ifound12 on 4/14/2017 at 1:51 AM.

This is the second car I bought from Terryville Chevrolet. My salesman Bob Dimeo was excellent. The transaction was fast and painless. Bob was extremely honest did exactly what he said he was going to do. Pleasure to do business with can't wait to buy my next car. Thanks Bob Craig Z

I would recommend this dealer.

Overall Rating

2.4  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
4   Quality of Work

Title issues still looming after 18 months...

By Where is my title? on 4/7/2017 at 10:08 AM.

Bought my truck from Bob, a used 2013 Silverado. All went smooth with the sale bought their finance department has yet to send the vehicle title to my credit union. After three failed attempts and a promise they would straighten it out, the CU is coming after me so hear I am writing a review. Terryville Chevy, get your department in order and stop jerking me off.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great no pressure, new Truck buying experience

By Gwildey on 4/5/2017 at 9:12 PM.

This was my second new Silverado truck I have purchased from Terryville Chevrolet. I was given a very fair trade in value on my old truck and discounts on the new truck. They had a large inventory of trucks so it was not hard to get the one with the equipment I wanted. The sales rep Rich DeMonte was a very easy going individual that was eager to help me find what I wanted. There was no high pressure sales approach so the entire experience was pleasant. I will go back there for my next Chevy also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Justine Uriano

By William Szafarowicz on 4/3/2017 at 8:33 PM.

Justine showed himself to be a true profesional.From start to finish in my purchase of my 2014 Corvette Stingray, he was there for me in making the whole process very satisfying.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best follow through ever!

By laura612 on 4/2/2017 at 1:08 PM.

For many years I have been trading in cars at a rate of 1 per year; which should make any salesman pretty eager to contact me whenever I call. However, my experience over the years had not been like that until I walked into Terryville Chevrolet. We were just looking around the lot; wanted to see the new 2017 Camaro SS 1LE and out came Justin. He was friendly, informative and pretty laid back. I talked to him for quite some time and before I left I was the new owner of the Camaro. This is when most salesman stop communicating, they are done. Not Justin, he returned my calls and before I knew it we were back a week later to purchase a car for my son. As of today, he continues to respond to my calls and text messages, always in a timely manner and if he doesn't know the answer he will find it out. So yesterday we stopped by to visit and put a deposit on the 2018 Camaro ZL1 1LE. This type of transaction prior would have taken me to 3 dealerships, but because of Justin and his attention we will continue to be a Terryville buyer. Great Job, one extremely satisfied customer! Shane

I would recommend this dealer.