Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Overall Experience

I haven’t been very impressed with the lack of...

By Mo on 10/3/2019 at 9:13 PM. Helped by Mike Cummins and manager.

I haven’t been very impressed with the lack of communication. I have called multiple times and never received calls back from the manger as well as sales. We purchased some extra protections that were supposed to be applied to the vehicle at your Honda store in Pocatello. I still haven’t been able to get the information we need to get this completed

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership to work with

By Dorothy on 9/17/2019 at 2:13 PM. Helped by Rich and Jeff.

Jeff the service advisor squeezed me in for a diagnostic on my 2002 Tacoma as I don’t get to Idaho Falls ever. While there salesman Rich showed me the vehicle I had been looking to buy and worked with me so I was happy with the price. I would buy from them again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time visit and new to state

By Rosanne on 9/10/2019 at 7:32 PM. Helped by Joel Peoples.

Everyone warm, friendly and professional. Service timely as promised. I would highly recommend Teton Toyota and will be a repeat customer!!! Dealership work, wait area clean and comfortable. Top notch experience!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Tundra on 9/7/2019 at 6:28 PM. Helped by Richard, Kelley mike.

It was an overall good experience Richard and Kelley were great to work with and helped me get the vehicle I wanted into my budget.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Appointment

By FJFAN on 9/2/2019 at 11:24 PM. Helped by Service Manager.

As usual, our experience with Teton Toyota was excellent. Due to heavy traffic we were late for our scheduled appointment. We called to let them know we were going to be late, they said it wouldn’t be a problem. We were in and out In less than 45 minutes. The Service Manager was great also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Service

By Sienna on 7/17/2019 at 6:16 AM. Helped by Don’t know.

Work was done in a timely manner and the staff was very professional, friendly and helpful. The dealership was clean and having coffee and hot chocolate was an added bonus. Ice tea would be great for summer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best customer service there is!

By jweber on 8/20/2019 at 5:09 AM. Helped by Mike in accessories.

My local dealer was was an absolute nightmare to work with (Ressler Toyota, don't waste your time) and I called Teton Toyota to see if they could salvage the situation and I couldn't have been happier. Mike from the accessories dept. was quick to apologise for the service I had received at ANTOHER dealership, and went out of his way to make me a happy customer. Can't say enough great things, and could t recommend highly enough. Thank you SOO much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Edanderson686 on 8/20/2019 at 3:21 AM. Helped by Mike.

Very personable and interested in finding something you want and works for you instead of what works best for them. Know everything needed about the vehicles. Does what they can to help get the proper deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very good dealer for service

By jalwrench on 8/16/2019 at 4:09 PM. Helped by don't recall specifics- several people helped- all were great.

I think Teton Toyota is a fast, efficient, friendly and informative dealer. I haven't bought from them but for service, I highly recommended them- they have been fantastic.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Easy and straightforward.

By Lking on 8/9/2019 at 10:05 PM. Helped by Rich.

Rich was a great salesman to work with...knowledgeable, patient, and most importantly not pushy. All of the people we interacted with were friendly, polite, and, professional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Outstanding professionalism

By Tbone on 7/31/2019 at 3:38 PM. Helped by Tanner.

I went in for an oil change with rotation of the tires. I was helped by Tanner and he was awesome, curtious, and communicated clearly like a true professional. He came in the lobby to let me know there was a nail in my tire, which they took care of right away. I even asked him if they could take off the head rest (because it lurched my head forward) and they took care of it, no problem. Myself being only 30 years old and him calling me sir shows the respect he has for his customers. I wanted to give him a tip... He is my go to now for oil and tire changing business. Keep it up Tanner!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always do a great job

By Robert M on 7/25/2019 at 4:19 PM. Helped by Tanner Hokanson.

Easy to get an appointment, always ready and very quick to please. Highly recommended! I have both mine and my wife’s daily drivers serviced here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy to work with

By GJ on 7/16/2019 at 3:37 AM. Helped by Mike Cummins.

Helped me find a car in my budget that should be great for my kind distance daily commute. Very transparent in the buying process. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome helpful

By Rocketship on 7/5/2019 at 7:14 PM. Helped by Rob v.

Super dealership best in East Idaho was helpful friendly great to work with 5 stars clean nice cars best selection thank you Teton Toyota rocks 💪

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Safety recall

By Spa13 on 6/1/2019 at 9:14 PM. Helped by Robby Hendrex.

While I was waiting plenty of salesman were very nice and talked to me about vehicles even though they knew I wasn't there to buy. The person that helped me with my recall was very pleasant to talk to and answered all my questions even though some of the questions weren't even related to the safety recall.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Rick on 5/29/2019 at 12:48 AM. Helped by Mike and Lalo.

Excellent dealership -- best I have ever experienced. Purchased 4 cars with them--always treated honestly and well. Sales and service staff are always professional and courteous.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Car servicing

By Lucky12know on 5/17/2019 at 4:12 PM. Helped by Joel.

My appointment today was fast and easy. I had an oil change and lube and was in and out in less than 30 minutes. As usual, Joel was very helpful and pleasant. I have been a customer here for 10 years and would recommend them to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service was great and not too long of a wait.

By Khrigby on 5/3/2019 at 10:14 PM. Helped by I don’t remember his name.

We’re from Wyoming and we find the service at Teton Toyota so much.better than other places we have taken it to before! Please do away with your call center to make an appointment.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Fast. Easy.

By HeavyD on 5/2/2019 at 12:59 AM. Helped by Hayden Carter.

Very fast 75 K service on my Tundra. Early evening appointment (1730) was very convenient. Completed in less than twenty minutes. Wish I was that fast at oil changes.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Good Experience

By Baker on 4/10/2019 at 8:25 PM. Helped by Don’t recall.

Teton Toyota provides good customer service. I would recommend them to any Toyota owner. My experience was good, fair and complete. Thank you for the good work

I would recommend this dealer.