Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.5  
Overall Experience
4.5  
Price
4.3  
Quality of Work
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure, quality selection, super easy buying experience

By designbyry on 9/24/2018 at 7:01 PM. Helped by Kyle Turner.

The Auto Shoppe will be my first stop next time I am looking for another vehicle. Such a good clean selection to choose from, and zero pressure made this a great Jeep buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless and Fast Buying

By Jarrad88 on 8/23/2018 at 5:45 PM. Helped by Derek, Kyle, Tracey.

My wife and I had been online shopping a few weeks and In Person a few days and it came down between a new GMC Acadia at the local GMC Dealer or used Tahoe. We just didnt feel like a priority at the GMC Dealer and they couldnt even call themselves to obtain a payoff for my trade. I even mentioned $5,000 DOWN. So I reached out to Derek Hunter and had a deal worked out over the phone, showed up to see it nicely displayed with a custom mirror tag hanging for my wife. We drove the very nice Tahoe around the block (it was Saturday 25 min before close) then came back and they patiently had me sign the papers. When spending $40,000 on a car or even $5,000 people want an EXPERIENCE and that is what we got at The Auto Shoppe. If you are looking for a newer model pre owned at a good and FAIR price then TAS is where you should be. This was our 5th vehicle from them and the ONLY reason they were in Competition with anyone else is we considered a New Unit. Thank you Derek, Kyle, Mark, and Tracey for making this a GOOD experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best buying experience ever

By MrsSpringer on 8/12/2018 at 1:33 PM. Helped by Derek Hunter, sales person ( sorry, I forgot his name!).

Wonderful, friendly, knowledgeable salesman who didn’t try any cheesy sales tactics - just answered our questions and showed off the gorgeous Jeep Wrangler Unlimited Sahara we bought. The whole experience was fast and seamless. We will certainly be back and will refer our friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jgoddard on 7/20/2018 at 12:58 AM. Helped by Lanis Brown, Derek Hunter.

Everything went very well. Easy to work with and we felt good about the price we settled on. Didn’t take all day to get paper work done and extras were not pushed down our throats.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

worth the trip

By bf207800 on 7/2/2018 at 11:50 PM. Helped by Lanis, Derek.

I located a truck I was interested in. I sent a request for more information on it. Salesman Lanis made contact with me within minutes of the request. Lanis sent me multiple pictures of the truck. I contacted Lanis later in the afternoon and told him, I was on my way to see it. Lanis took the time pulled the truck to the front door and had it waiting on me. Lanis was a no pressure Salesman, and very friendly and professional. I ended up purchasing the vehicle with no hassle and the Gentleman that handled the paper work was friendly and professional. I would recommend anyone to give them a try on your next vehicle purchase.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Truck shopping

By Matt on 5/8/2018 at 9:39 PM. Helped by Kyle, Blake, Derrick, David.

Kyle, Derrick,Blake and the team at The Auto Shoppe really go out of their way to extend exemplary customer service, before and after the sale. I would really like to stress after the sale. I have been in professional sales and consulting for a number of years, and I can tell you the number one thing to consumers' loyalty and business, is great customer service. When you go the extra steps to take care of your customer, AS THESE GUYS DO, you are winning.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend!

By Audi77 on 3/24/2018 at 5:42 PM. Helped by Derek & Kyle.

Derek & Kyle really helped me find an amazing SUV that was in my price range & exceeded my expectations! They both made the process quick & easy! Friendly staff who is always there to lend a hand! Hard to find dealers that care more about people instead of just sales, thankful I found that here! Highly recommend!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Auto Shoppe-STAY AWAY!

By Renee Phillips on 4/20/2017 at 11:34 PM. Helped by Derrick-owner.

WHATEVER YOU DO, DO NOT BUY A CAR AT THIS DEALERSHIP. We purchased a 2003 Volkswagon for my daughter and they assured us that the car had not been in a wreck, that it had been completely checked out and was good to go. All the statements that they said were FALSE. My daughter drove the car for not even 6 months before major things started to go wrong. We took the car into be fixed at out mechanics and when we went to pick up the car, the owner told me that the car HAD been in a wreck and the the underside support was not even there. I called the owner of Auto Shoppe prior to findings out this information because the amount of items that were necessary to be fixed totaled approximately $1400. He said that they would check it out and fix what they could but he didn't believe that it would cost that much. Unfortunately it was already in the shop getting fixed. Today I called to tell Derrick to tell him that the piece missing under the car was $500 and the labor was $1500. I told him that they lied and sold a faulty car because there is no way that they could have not noticed that the support piece for everything was missing. He told me that they never even put it up on the rack to check the underside out. He declined to make things right. Now we are stuck with a car that is undriveable and going to cost more in payments and mechanic bills than what it is worth. SAVE YOUR TIME AND YOUR WALLET. GO TO A REPUTABLE DEALERAHIP THAT WON'T RIP YOU OFF AND ARE HONEST AND BACK WHAT THEY SELL.

I would not recommend this dealer.