Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.5  
Quality of Work
4.8  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

helpful and easy

By happymom on 2/19/2018 at 6:48 PM.

both the salesman and financial person were very helpful and easy to talk to . they were very informative and helpful every step of the way to bringing my new jeep home.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and painless

By Nathanmforte on 2/5/2018 at 8:25 PM.

My wife and I found the vehicle on the website and so went down to see about a test drive. We spent about 3 hours with Danny (salesman) and he answered all of our questions and addressed our concerns. Lakehead motors took care of everything, making the purchase smooth and painless. Danny kept in touch with us and provided us with an accurate timeline for the purchas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional staff

By GrandcherokeeSLKT on 2/4/2018 at 1:57 AM.

Very knowlegable and hard working staff . Made the experience of buying a new vehicle enjoyable and hassle free . Will definitely be working with the team at lakehead in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By Shannon J. on 1/31/2018 at 5:26 PM.

Great service from the management and employees, who helped us with our purchase. Thank you Rod, John & Bryan. We love our Jeep Cherokee Trailhawk! Can't wait to purchase another vechicle from Lakehead Motors. Maybe a Dodge next time!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nick is the BEST person to deal with when buying!

By Heather on 1/30/2018 at 7:20 PM. Helped by Marion at the front desk is always friendly and a pleasure to deal with!.

I have to say, Nick Figliomeni goes above and beyond expectations! He is friendly, helpful and willing to go the extra mile for his customers. Nick made the process of ordering my new Jeep so easy and fun. Always there to greet you with a friendly smile and answer ANY question - I highly recommend you seek him out for your next vehicle purchase. Lakehead Motors is lucky to have him under their roof!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experance

By Jeremy Dyck on 1/28/2018 at 9:07 PM.

Helpful service. Danny got me into the truck I wanted at a price I could afford. Was able to answer all the questions I had. He also explained all the options and how to use them. Very friendly sales approach highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Our experience in buying this Jeep was easy and enjoyable.

By Debbie on 1/24/2018 at 8:03 PM.

Most of my dealings at Lakehead Motors was with Franki Lento. He was very friendly and extremely helpful. He did not make me feel as if any of my questions were silly. He explained the workings of the Jeep very well and was open to me calling if I had any questions. I was very happy with my choice, especially after dealing with Franki. I also worked with Bryan in Finance. He too made the purchase seamless and transparent. I was very happy with my dealings with Bryan.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

spitfire compass

By whatever on 1/18/2018 at 5:32 PM.

I came in for windshield wipers for my 2015 Journey, and while waiting for them to be placed on the vehicle, as well as getting the tires filled up...I decided to sit in the new cherokee and compass in the showroom. The chrysler rep Cait Champagne came to speak to me and then introduced me to Frankie Lento (sales consultant) *POOF* I am 2 days later picking up my new Jeep Compass!! Everything went smoothly for the most part. Taki, Rod, and Frankie easily dealt with a couple of minor issues. I am very happy to have dealt once again with the people of Lakehead Motors !!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

helpful and knowledgeable

By Curtis on 1/18/2018 at 11:58 AM.

Rick at Lakehead motors was very helpful and knowledgeable. Rick took the time to help me choose the rite vehicle and made sure i was comfortable with my purchase thank you for your help.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Helpful Sales Staff

By CanadaCar on 1/11/2018 at 9:19 PM.

Greg at Lakehead Motors was very helpful and made our vehicle purchase experience a positive one. He was quick to follow up and pleasant to work with.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing client care and respect

By mkk19 on 1/11/2018 at 2:03 AM.

The employee I dealt with was friendly and enjoyable to talk with. I was provided with more than enough information for the vehicle of interest.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Above and Beyond

By BatVan on 1/11/2018 at 1:58 AM.

Thank you for the great experience. This was our first time buying a new vehicle and it couldn't have gone smoother. Greg and Brian went above and beyond during the process to make us feel informed, comfortable and confident in our decision. Thanks again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant, comfortable, efficient

By Michkybob on 1/9/2018 at 7:29 PM.

Both my sales rep/management, John Kelly, and my finance rep, Taki Vlotaros, we’re knowledgeable, thorough and made my experience pleasant. I would highly recommend Lakehead motors and these two individuals in particular.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lakehead motors

By Bannon_chris123 on 1/8/2018 at 6:01 PM.

My experience at Lamehead Motors was excellent, the staff helped me out a lot and got me into the vehicle that suited me best for a great price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommend!

By kmyork on 1/6/2018 at 10:51 PM.

I recently bought a new Jeep from Lakehead Motors and have nothing but good things to say. Anna Seabrook and Taki Vlotaros were extremely helpful and patient during the entire process. I felt comfortable and supported throughout the entire experience without any pressure. Anna went out of her way to ensure I got the vehicle I wanted and left the dealership with everything I needed and with a huge smile on my face! Thank you for all of your hard work! Would definitely recommend Lakehead Motors for your next vehicle!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

buying a car at Lakehead Motors, Thunder Bay

By newcar2017 on 1/5/2018 at 5:29 PM.

first impression of the dealership is nice bright clean showroom. Rick Reid was friendly and professional. He explained all aspects of the car in a slow direct professional tone, ensuring that I understood everything. Very patient with all my questions. I feel as a front line employee he set a very high standard for the rest of the employees. My time with the other two individuals was very limited but they were very firendly and did the job in a very short time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly courteous service

By Luc Fortier on 12/29/2017 at 4:21 AM.

Have always had great service. Both in the sales and in the service departments they have always given me great service. Forth vehicle We have bought here, speaks for itself.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My purchase of my 2017 RAM.

By Nick2017 on 12/28/2017 at 10:49 PM.

Service was excellent. I felt very well taken care of. Purchase of my RAM was a great experience thanks to Frankie Lento. I highly recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great customer service

By Kathryn on 12/28/2017 at 4:28 PM.

I told Nick exactly what I was looking for and he found the perfect safe vehicle for me! Taki was very thorough in walking me through considerations for additional options...I needed a vehicle quick and both Nick and Taki made that happen....much appreciated!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

No pressure

By Margarit1979 on 12/24/2017 at 6:28 PM.

We didn’t feel any pressure to buy here. Fair trade in value Friendly service Huge selection of used vehicles to choose from Frankie was patient as we weren’t sure exactly what we were looking for

I would recommend this dealer.