Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.5  
Quality of Work
4.8  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my Ram

By TbayRamGuido on 11/21/2017 at 9:21 PM.

Thank you Rocco and your team for helping me find the perfect Ram. You went above and beyond even when my requirements may not have been fair.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Your Time.. Your Choice

By ramjet17 on 11/21/2017 at 8:44 PM.

I thought the people overall at Lakehead Motors Ltd were very accommodating. They made the time comfortable for you to make that ultimate choice for the dream vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EASE OF DOING BUSINESS

By Bopper on 11/21/2017 at 8:00 PM.

I RECENTLY TRADED IN MY 2012 DODGE RAM FOR A 2017 DODGE JOURNEY - JOE NIGRO WENT ABOVE AND BEYOND TO MAKE THIS TRANSITION SIMPLE AND EFFORTLESS. THE ENTIRE EXPERIENCE QUANITIFIED "EASE OF DOING BUSINESS" ALL I HAD TO DO WAS SHOW UP AND DRIVE AWAY IN MY NEW VEHICLE. THANK YOU TO SALES MANAGER JOHN KELLY FOR TAKING THE TIME TO INTRODUCE HIMSELF - THIS KIND OF CUSTOMER SERVICE MAKES AN ORGANIZATION STAND OUT AMONG OTHERS.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Mr. John Kelly ... The smiling man deserves respect.

By Dave's 2015 Ram on 11/20/2017 at 9:17 PM.

Mr. John Kelly , this always smiling man deserves respect. Hes got the connections and the strings, but moreso he has the right attitude. The ability to really listen to a situation and then respond with caring actions to to rectify. We had a 6pm deadline to meet and with less than half an afternoon to get ram 1500 re-inspected, prepared, plated, and ready to go. At 5:30 the vehicle was ready. I don't know how you did it but my hats off to you. Thank you very much John for your well appreciated carrying efforts. ** by the by, the man does have a blank expression too ... but it doesn't last long as he has already found a solution ** Dave

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent

By kerry45 on 11/20/2017 at 2:05 PM.

From start to finish of purchasing a new/ used vehicle I was treated as if part of their family. Very attentive sales representative and all the people involved in the process, making your purchase stress free and enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Firsts

By Miriam / Tom & J on 11/19/2017 at 1:01 PM.

my "first" brand new vehicle my salesman Danny AshE "first" sale quite the learning experience for both side of this transaction I would recommend both the dealership and Danny AshE

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good people and service

By Ram1500SLT2016 on 11/17/2017 at 6:09 AM. Helped by Rick Reid.

Sales, service, financing, and all associates were very kind and nice to me, treated like I’ve been there everyday for 30 years even though buying myself a newer truck. Very happy with service and how fast they were to get me going with a vehicle, thanks to all at Lakehead.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phenomenal

By Kimberley on 11/15/2017 at 8:50 PM.

Easy and kind. Anna went above and beyond to assist me in buying my new van. She is fantastic in every way. Will use her again!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hard working dealership

By Daniel Terrill on 11/16/2017 at 4:08 AM.

I have nothing but great things to say about this dealership... especially our salesperson Anna. She worked extremely hard for us to receive the vehicle we wanted within our budget and timeline. Thank you to the whole team at Lakehead for helping us get the vehicle we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Impressed

By jbystrom on 11/12/2017 at 10:19 PM.

My wife and I walked into the lot one day.... Greg was right there to offer his assistance. We had already had an idea of what we were looking for. We had a Jeep Cherokee as a rental last summer. This is the vehicle we knew we wanted to buy. Without any hesitation Greg hooked us up with a test drive and within an hour we were the owners of a 2017 Jeep Cherokee. Thank you for making this an easy decision. Greg and his team went above and beyond to make this happen.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Ram 1500

By Exchevyguy on 11/4/2017 at 6:30 PM.

Dealing with Anna was phenomenal. She listened to what I was looking for and helped find exactly what I wanted. She was great to deal with during and after the sale. Would highly recommend talking to her if in the market for a new vehicle. Thank you Anna

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shop Local

By Michele Randle on 10/30/2017 at 4:33 PM.

Frankie and his support team went above and beyond to get us the vehicle that we wanted. They did not try to sell us on something else and they stayed focused on our wishes - When a dealership from out of town offered a lower price not only did Frankie and his team meet the price to help us shop local - we got model higher for basically the same price! They also were able to turn the deal around in record time so we could enjoy our vehicle sooner rather than later! We look forward to dealing with Lakehead Motors for all of our maintenance requirements too! Bottom line - shop local and be rewarded!

I would recommend this dealer.

Overall Rating

4.5  

5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

my Nightmare is over

By mikey B good on 10/25/2017 at 4:52 PM.

I was dealing with nissan about a new truck that burnt in april of this year,however, the dealer tried to put me in a truck that i did not want. I walked through the dodge dealership and a few trucks caught my eye. After a short test drive i was convinced to switch and the staff made it very easy to set up payments. I love my new truck and the staff got me in that truck as fast as possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new car

By Emmahaywood on 10/18/2017 at 9:57 PM. Helped by Marion.

All the staff was very nice and friendly! Greg was supper helpful and very good at finding the perfect vehicle to meet my needs. I would definitely come back and suggest people to go to Greg for there next vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good excellent

By Dodgeman12345 on 10/13/2017 at 9:58 PM. Helped by Nick Figliomeni.

Good friendly service that my 3 vehicle very satisfied I’ll recommend the dealership to others it won’t be my last vehicle from Lakehead motors

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great group of friendly professionals

By CClaridge on 10/11/2017 at 3:39 AM.

I recently bought a truck from this dealership with the help of Nick. Because it was late in the season and my budget was set I was very limited in what I could choose from. Nick was awesome at accommodating me in finding the right vehicle within my price range while suggesting and giving me the personalized touches that I wanted from other more expensive models. He basically helped create the truck I wanted for a far cheaper price by being creative with the personalized touches. Even after I purchased the truck I had them install some aftermarket parts from their Mopar service department before I picked it up. Very helpful, and it seemed like they really cared about trying to get what you wanted rather than pushing something you don't want in order to make a sale. Bryan in finance was also great in allowing me to change the type of warranty after I had already chosen one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Jl on 10/10/2017 at 6:13 PM.

It was great customer service. Salesman really cares. Got a great car for a good price and everyone there was also kind. Would recommend lakehead motors

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Kmorriseau on 10/6/2017 at 8:11 PM.

Lakehead Motors and our Sales Rep made purchasing my first vehicle an awesome experience! I highly recommend Lakehead Motors for a knowledgeable and friendly experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Job Well Done!!

By Great Job!! on 10/3/2017 at 11:51 PM.

Excellent Service received In purchase of new Ram! Staff very professional and helpful towards my wants and needs! Great job Nick & Brandi!! Looking forward to our new vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Class act

By Jbc48 on 10/2/2017 at 2:08 AM.

Professional, knowledgeable, and persuasive. He has helped out mulitple family members and friends of mine and always provides the best customer service you can ask for. I have bought many vehicles in my lifetime and Greg is the only one I have referred people to.

I would recommend this dealer.