Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.5  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent dealership.

By Jebearly on 10/21/2017 at 7:53 PM. Helped by Casey.

Premier dealer in all aspects. Enjoyable atmosphere to visit whether in sales or service. Their people are all customer oriented and go out of their way to make your visit a positive one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Dealer

By Sdgt3 on 7/16/2017 at 11:13 PM. Helped by Bill Thompson.

Always a great experience!! The service is great and the people the are very helpful. Strongly recommend. If you one a Porsche, this is the only place to go for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Going above and beyond to get it right

By Blue Owl on 6/29/2017 at 9:17 PM. Helped by Bill T, Tony, Casey, Tim.

The service guys -- both the service consultants (Tony, Casey, and Tim) and Bil T, the foreman -- have all been super supportive in helping tweak the alignment and steering on my new 911 Turbo S to get it just the way I want it. I truly appreciate their desire and follow-through to satisfy the customer's needs.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

3 year service

By Djrlex on 5/15/2017 at 10:10 PM. Helped by Casey Lewis.

I love the new facility. It's beautiful. People are nice, friendly and informative. Large selection. Best coffee in the area! Clear and efficient communications.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service, Excellent Sales

By SLH on 5/10/2017 at 12:09 AM. Helped by Tim.

This is a great dealership. Fantastic cars, knowledgeable sale people, helpful and efficient service agents, and skilled technicians. I have already purchased two vehicles from then, and am waiting on a third. I have looked at other Porsche dealerships around the area and nationally, and I have not found the integrity in sales and strong vehicle support to the level of The Porsche Exchange.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thorough, knowledgeable and friendly

By brookfieldmom on 5/2/2017 at 9:17 PM. Helped by Nick.

Even though we owned a Boxster before, Nick took the time to go over all the ins and outs of our new Boxster. This is our fourth Porsche from this dealership, which tells you how much we trust them.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service on older 911

By Porscheguy on 5/1/2017 at 2:35 PM. Helped by Tim Stratton.

Tim @ the Porsche Exchange in Highland Park did a fine job keeping me informed while my car was getting some 50k services. The car was completed on time and runs superbly. Thanks to all the folks there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Fantastic

By Renee Rosenberg on 4/27/2017 at 11:45 PM. Helped by Casey.

My tire pressure monitor went off so I stopped in. They took my car immediately, found a nail in the tire, and replaced the tire. They kept me updated about the progress. Everything was handled professionally and courteously. The tire was covered under my insurance so I just signed papers and went on my very merry way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Josh at the Porsche exchange in highland park was great!

By Iris 2323 on 4/22/2017 at 9:43 PM. Helped by Josh.

Josh was very accomadating and got my car in for service fast and they did a great job. Thank you! I will always come there for service

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Exceptional Customer Service

By MilicriPhi on 4/16/2017 at 1:19 AM. Helped by Tim Stratton Tony Busuego.

Both Tim and Tony provided timely updates on my service. They provided me options, explained things in layman terms, and didnt hesitate to make suggestions. It was my first time using them and will absolutely contact them for future needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional

By Alerner on 4/12/2017 at 8:04 PM. Helped by Tony Busuego.

Tony Busuego was an absolute pleasure to deal with -- tremendously responsive. He is very customer and service oriented. He call me to set up another appointment and then called me a second time to check and see if the initial sevice was to my satisfaction; outstanding!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic buying experience, highly recommended!

By Rickps on 4/10/2017 at 11:12 PM. Helped by Paul Michalczyk.

I had an excellent buying experience here at the Porsche Exchange. No sales pressure; the staff are experts in Porsche knowledge. Simplified and not massive amount of paperwork to sign. Highly professional in the way explain all the car features and differences between upgrade packages. Paul took care of us and got us into the car that fits what we're looking for. The entire team treated us the way we would like to be treated. In and out in less than 3 hours. If you are looking to buy a new Porsche, stopping by to see Paul at the Exchange is a must. We'll be back again for our next purchase. Personally the best car purchase experience ever for me and my wife!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome informative customer service from sales to service

By BeccaL on 4/10/2017 at 4:22 PM. Helped by Tony Busuego.

Awesome service, every time. Everyone goes out of their way to help you and educate you. Plus the showroom/ service waiting room is very pleasant to wait around in!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The whole exchange team was awesome!

By Stoli690 on 4/6/2017 at 3:11 AM. Helped by Faris and. Bruce.

I've bought 20+ cars from the exchange. Every time, they impress me more and more. Simply the best in the business. I'd never buy from anyone else...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Fair pricing Great service Personal attention

By Driver on 3/31/2017 at 10:11 PM. Helped by Paul.

The Porsche Exchange provided fair, personalized attention and excellent service. The salesman always goes out of his way to answer questions as does the service manager.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great service

By Macanis on 3/30/2017 at 9:42 PM. Helped by Peter.

Had great service and found the car that I was looking for. Great place, beautiful dealer wish the exist from the expressway was easier to get to

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experiance

By John and Sharon L on 3/29/2017 at 8:46 PM. Helped by Paul M, Tim.

From the moment we walked in the door to the moment we drove off in our new Porsche Macan we were treated to 5 Star customer service. Our sales person, Paul M., was very knowledable and patient when showing us the many features of the Macan. The appraisial of our trade on was fast and easy. The negotiation and final paperwork process was seamless. Thank you for welcomkng us into the Porsche family !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

There is no substitute

By r00t61 on 3/29/2017 at 7:48 PM. Helped by Paul Michalczyk, Rocco Pelletiere.

Great experience with my sales agent and with the dealership overall. Buying my 911 from two thousand miles away was quite involved, but Paul made it as painless as possible. They made sure the car was immaculate prior to transport, and assisted me in getting all the paperwork completed. Being a former tech, Paul obviously knows his Porsches, and his 911s in particular. Could not recommend more highly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding and professional service

By DG123 on 3/29/2017 at 4:57 PM. Helped by Paul M.

I highly recommend Porsche Exchange. Amazing service and talent there. Paul was a great selasperson and I felt we weee in very good hands. And the price was right!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional

By Greg on 3/24/2017 at 8:05 PM. Helped by Casey and Mario.

The overall service is very professional. The team is extremely knowledgeable and understands the importance of getting the proper service one expects owning a Porsche.

I would recommend this dealer.