Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast!

By BARNGIRL229 on 1/21/2019 at 1:23 AM. Helped by Chris Curry, Kyle June.

My 10,000 mile service took less than an hour. I was offered coffee and a doughnut while I waited. The staff was friendly and helpful. I love Thomasville Toyota!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Plesant

By EFE_PERRY.GULF on 1/20/2019 at 5:05 PM.

We have been using the service since 2009 and we purchased a new car in 2009 and we have purchased a new car every year beginning with 2013 through 2017 using Charlotte C. We talked with Charlotte Saturday, 1/19/19 while waiting for the car to be serviced and told her that we are considering purchasing a 2019 car. We like the attention to detail when purchasing a new car and later when the cars are serviced. Appreciate the waiting area, the hot chocolate/Coffee & the pastries while waiting.

I would recommend this dealer.

Overall Rating

3.6  

3   Customer Service
4   Friendliness
3   Overall Experience
4   Price
4   Quality of Work

Quick

By Lee on 1/20/2019 at 4:43 PM.

Not very long to wait for my vehicle to be completed. But, made my husband, who is on oxygen, walk 30 - 50 feet versus being in the service bay just outside the door

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Car for son

By BOBELEONCOUNTY on 1/20/2019 at 12:50 PM. Helped by Charlotte.

Charlotte is absolutely the best car sales rep. I've ever had. When i first met her, it was three cars ago. I keep coming back because she makes the process easy and treats me like family, not just a customer. I brought my son in because he needed a car. He was amazed at how easily Charlotte and i discussed options and helped him find the right car for him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome folks to work with

By RICKPHILLIPS84 on 1/20/2019 at 5:17 AM.

Great folks they fought hard to keep me in my truck and they did I highly recommend Thomasville Toyota 100% they never give up on Costomers and thy work with all costomers to ensure satisfaction

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly service, ready when promised

By Sequoia Owner on 1/19/2019 at 7:22 PM. Helped by Kyle June.

We took in our 2002 Sequoia with 126,000 miles worried we might need a new engine. They found it was the radiator only (whew!) and fixed it in just a few days and had it ready when promised. They had a 10% off coupon on line which saved us as well. Friendly, quality service, delivered on time. We drive there from Tallahasssee for service as we bought the Sequoia here and appreciate their commitment to customer service. We also try to time it for lunch to enjoy one of the many good restaurants in Thomasville. Overall great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They have some great cars and they work with you on payment

By KIKIJOHNSON62 on 1/19/2019 at 4:55 PM. Helped by Jim shminky.

They are really understandable and they help you get the car you want to get. There prices are awesome, they aren't selling those cars just to sell cars they are helping you to get the car you need and want and your payment arrangement is very flexible, and help you with what payment you can handle.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great service!

By DOCDISSECTION1 on 1/19/2019 at 4:45 PM. Helped by Derek Wade.

Ease of appointment, friendly interaction with service rep Derek Wade, comfortable waiting area and a variety of snacks and drinks, estimated time of service about right and competitive prices on service provided.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman, quick transaction!

By LAURELB013 on 1/19/2019 at 3:29 AM. Helped by Josh Bodiford, Jimmy Von Dealen.

This was the fastest and easiest experience I’ve ever encountered at a car dealership. They made my first “adult” purchase awesome! I highly recommend Thomasville Toyota!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service!

By pstock1 on 1/19/2019 at 3:03 AM. Helped by Mike Crenshaw.

I went in to test drive a car that had just sold but Mike Crenshaw heard what I was looking for and found me the perfect car today. The entire staff is helpful and courteous. The dealership has a large inventory of new and used cars. I highly recommend them for your next auto purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very pleasant service visit

By BCLARK42 on 1/18/2019 at 10:41 PM. Helped by Kyle June.

After years of putting up with my local Toyota dealerfor service, I’ve bought Toyota Highlanders since 2004, I switched to Thomasville Toyota for service on my new Highlander. What a great experience! Our service manager Kyle June, was very friendly and extremely competent. The extra time, about 20 minutes, is well worth it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a great experience, my first time buying a new car

By PATTYSELLERS15 on 1/17/2019 at 2:26 PM. Helped by Justin cannon , and Mr.mike..

Justin cannon, was my salesman, and he went out of his way to get me in the car I wanted,. At no money down, and a payment I could afford

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Routine Service

By TJACKSON26 on 1/17/2019 at 12:20 PM.

As usual, service was good. Not sure if everything gets “topped off” but was informed a couple of filters should be changed again soon. Appreciate the information.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By PENSGARDE on 1/16/2019 at 4:17 PM. Helped by Josh, Jimmy, Derek.

I enjoyed all those I worked with at Thomasville Toyota. Everyone was very helpful and such a pleasure to work with. Josh, Jimmy, Derek, JK, Mike all were wonderful! Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By ALISHIAWILLIAMS88 on 1/16/2019 at 5:38 AM. Helped by Mr. S Duncan.

Your team was friendly, efficient and knowledgeable about your cars. They worked diligently to get me the car I wanted and fair price on my trade in..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

By far the best...

By CJ on 1/15/2019 at 7:13 PM.

I have purchased many cars over the years and JK and the team at Thomasville Toyota were great! I was in and out in three hours!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent experience

By RAYNOLE on 1/15/2019 at 5:35 PM. Helped by Mike Crenshaw.

Thomasville Toyota is an outstanding dealership. They have well trained employees that are courteous and helpful. The facility is top notch and clean. I recommend them highly.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Jim l

By JIM2RUTHY on 1/15/2019 at 4:59 PM. Helped by Kyle June.

Had a recall item that needed to be programmed into our Prius. It took just a little longer than expected but they worked very hard as there were a lot of vehicles being serviced on Monday.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By John on 1/15/2019 at 4:30 PM. Helped by Kyle June.

The service manager has always gone out of his way in the performance of his duties. I have never experienced a problem. The wait time is short and there are all the perks while I wait (coffee, fruit, television and reading material).

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Service Department

By mcoronado on 1/14/2019 at 4:18 PM.

Daniel is the best but he was out when I visited this day. My only complaint is the wait. Not so much to be serviced but after they are done. Husband went to smoke a cigarette and my car was done. No one called us until about 15/20 minutes later. So actually I don’t know how long my car was out there. My wait time from when I passed my keys off until they called us was at least 2 hours. I was getting a tire rotation and balance.

I would recommend this dealer.