Dealer 2-Year Rating

Overall Rating

2 / 5
Customer Service
2  
Friendliness
3  
Overall Experience
2  
Price
1  

Dealer Reviews

Show:  

Overall Rating

2.0  

2   Customer Service
3   Friendliness
2   Overall Experience
1   Price

Trust the negative reviews

By Jennifer in Jenkintown on 1/5/2017 at 4:32 PM. Helped by Chris (sales manager).

Imagine every stereotype about a shady and manipulative car sales process, and you'll have what I experienced at Fred Beans VW. - Once price by email, a higher price when I came in. - Lowball offer on my trade-in (I got $1,000 more at a different dealership the next day) - Several rounds of that awful "let me talk to my manager" back and forth. - Didn't return my key from the trade-in appraisal until I talked to the manager. They had no response when I said I liked the car, but expressed concern about VW's ethical challenges. I left this dealership feeling like I needed a long, hot shower.

I would not recommend this dealer.