Dealer 2-Year Rating

Overall Rating

2.6 / 5
Customer Service
2  
Friendliness
5  
Overall Experience
2  
Price
3  
Quality of Work
1  

Dealer Reviews

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Overall Rating

2.6  

2   Customer Service
5   Friendliness
2   Overall Experience
3   Price
1   Quality of Work

not a good experience

By WY Rancher on 11/7/2018 at 1:31 AM. Helped by Brian, Marissa.

I'm giving Tilleman Motors a poor rating because the salesmen did not do a good job of helping me purchase the truck I wanted and misled me from the start. I was told he would drive the truck six hours to my location and drive my trade in back. Then it became me driving the trade in, full day for me, to get checked out first. We agreed on a price and I would drive, two days total or me, to make the deal final. I asked to put down money to hold the truck via debit card. Salesmen told me he would "put a foot on it" and call me in the morning to take my deposit as he was off in an hour. No call the next morning, finally calls me around noon. Salesmen tells me that another customer had made an appointment for the next week to see the truck, and I could not make a deposit to hold the truck. I told him I would have the truck paid for by that time. Never hear from them again. I called the customer service individual I had spoken to earlier and left a message, they never return the call. Had dealings with four other dealers during this period, Tilleman was the worst service of them all. Will not ever do business with them again.

I would not recommend this dealer.