Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By LP on 10/12/2019 at 6:49 PM.

Started out as a bad day for looking at cars to buy. Late day, went to Tillery, Gerry very helpful and ended up with a great certified used car..love it. Gerry made it very easy. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Julie on 9/13/2019 at 8:47 PM.

We were greeted quickly and given the help we needed without hovering or pressure. In spite of the hot afternoon sun, Donna helped us check out and test-drive 3 or 4 vehicles thoroughly. She knew what was available in each. When we had to leave and come back, Donna and Jason were both very accommodating. I think they even stayed late to meet us on our schedule. The manager on duty at the time was also very patient and helpful. Overall, this was a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazingly easy!

By Sue from ABQ on 9/5/2019 at 3:18 AM.

Tillery GMC in Los Lunas is not your usual dealership! Promptly got back to me when I went online..set up a time to come in at my convenience. There I met Donna, my salesperson who matched me up with just what I needed. I told her my budget, wants and needs, and she found what I needed on the lot. No BS, no high pressure, no long wait times. Donna was so courteous and professional. Made the deal, talked with Jason the finance manager, he showed me the terms from several different banks and credit unions and I got to pick what worked for me. In and out in less than 2 1/2 hours. I had my car and now a new to me truck at the same place. Donna went out of her way and drove my other car back to Albuquerque, while I drove the new one back. I was very pleased with the whole experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By ZO54 on 8/18/2019 at 5:17 AM.

The wife and I were looking for a new Acadia so went to Tillery to see what they had. After searching the lot, we couldn’t find the one we wanted so we left expecting to go to another dealership and finding one there. The next day we receive a call from Dave Spiers saying he found us the vehicle we wanted and sure enough he was able to get us into the Acadia we wanted. Dave took the time to search and find us all the features we wanted in the Acadia. Thank you for going above and beyond on finding us our perfect vehicle.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Purchased used minivan

By ImNotGivingMyNameToAMachine on 8/14/2019 at 1:56 PM.

I went to Tillery because they had the make and model minivan I was looking for, listed on autotrader. Donna was very helpful over the phone and even drove the minivan to Albuquerque so my wife and I could test drive it. She was kind, attentive to questions, and helpful. They were unable or unwilling to make a decent offer on our trade in, but we were able to agree on a decent price in the lower third of fair market value range, so we opted not to trade in. During the negotiations, Donna used a tactic that I did not appreciate, which was to feign not understanding what I meant when I negotiated the “out the door” price. She kept trying to add TTL to that price. It was frustrating to have to repeatedly explain that I meant to negotiate the final price, knowing she had to have already known what I meant. We purchased the van, and as soon as we got home an noticed the power lock on one side was broken. So we notified the dealership, and they took the van back, ordered the new part, and fixed it free of charge. While having to wait a week for it was unfortunate, I was very pleased with the customer service and how quickly they agreed to fix it without charging me. Overall, I never expected to enjoy the negotiation part of the process, but outside of that it was a very pleasant experience, and I wouldn’t hesitate to return to them for future purchases, assuming they have a vehicle I want.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

First car for our son

By Jimmy on 8/10/2019 at 6:32 PM.

Bob was great at helping us buy a car for our son's first car. He was in tune with what we asked for, did a test drive with him and worked with us to get a fair price. Thanks for your help Bob! I'll be back for a Silverado or Colorado!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People

By Dtc40 on 8/9/2019 at 2:38 AM.

The people at Tillery were great to work with. They treat my family and I with respect and didn’t try to get us to purchase anything except what we were there for. I will be buying my next truck from them when the time comes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Friendly

By Happy customer on 8/8/2019 at 5:21 PM.

Nice, relaxed atmosphere. No high pressure sales tactics. I would definitely recommend this dealership. My family bas bought both a used car and a new vehicle and both experiences were pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

As always, great service!

By CavCamS10 on 7/23/2019 at 11:45 PM.

I have purchased seven vehicles from Tillery over the years. Why? Trustworthy dealership that truly understands customer service. Bob Moss is my go to salesman, and he always delivers what I need/want. Freddy Mora is also dedicated to quality service and keeps my vehicles in tip-top shape. I recommend this dealership and these fine gentlemen to anyone and everyone investing in a vehicle. Tillery is the only dealership for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly dealership with low pressure buying.

By jessie.carwile on 7/20/2019 at 11:35 PM.

Everyone was very helpful here. Made the buying experience enjoyable. Laughing and joking and having a great time. Dave Spiers great down to earth salesman new everything about the truck. Jason Duncan very friendly and proud of what he's doing. The man behind the glass( Mike) drove a hard bargain but treated me fair with my dessert pinstriped trade in. Thank you all

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phenominal

By Timothy.Dietrich on 7/17/2019 at 11:13 PM.

Amazing shopping experience. Bob was very informative extremely good and I cant wait to purchase my next vehicle from this dealership. I know I can trust the people at Tillery and I look forward to seeing them with my oil changes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience!

By Chrisairtech on 7/3/2019 at 12:49 PM.

All around great experience. I have been shopping around for the last 2 months and out of the multiple dealership I visited Tillery was by far superior.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service by salesman and finance officer

By tesquivel1 on 6/30/2019 at 2:08 AM.

Sales person Mr Armijo was very helpful in answering all my questions about vehicle purchased. He was direct and did not try to sell me something I did not want. Finance (Jason) did not prolong in getting me financed. Paper work was complete and done in a timely manner. No waiting around for hours to get me in and out in a timely manner. I truly appreciated the service I received. THANKS!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So glad to meet you all

By Wildthings on 6/23/2019 at 3:46 PM.

This dealer has truly went the extra Mile,, Terry Walker, Tad Johnson, Mike Rodolph, have made our dream come true to make life just a little bit easier on us!! Thanks so much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Went above and beyond!

By Alinstante on 6/18/2019 at 4:05 PM.

Bob at Tillery was wonderful. I purchased a used vehicle for my son in a bit of an emergency while I was undergoing radiation treatment out of state. Bob and Jason were kind and honest and went out of their way to help get this car for my son.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific Experience

By ChelseaAndMontana on 6/15/2019 at 5:30 AM.

Wow what a great experience we had at Tillery! Derek BUCO Hidalgo was an excellent salesman we stopped by and originally did not see what we were looking for but we left our number with Derek and only a couple days later he called letting us know that he found exactly what we were looking for! He was beyond accommodating as was every other employee there and they even contacted us afterwards to make sure everything was going well. We will recommend them to everyone and plan to keep going there for our services as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Dealer in New Mexico

By Clucero on 6/8/2019 at 1:52 AM.

This is hands down the best car buying experience I’ve ever had. I’d recently been burned by a used lot and after fighting with them I got the down payment back and by recommendation from a friend, went to Tillery in Los Lunas and met with Bob. He made the process simple and easy and doesn’t pressure you to make any decisions. He’s more than happy to do whatever you need to get you in a nice car for an affordable price. He was the most kind and respectful car salesperson I’ve ever met.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience!

By Cheryl43 on 6/5/2019 at 2:23 AM.

I have leased two GMC Terrains from Tillery, this time I decided to buy a vehicle. Bob and Dan did everything that they could to get me the best deal on a new car. Today I drove away in a brand new Buick Encore and I could not be happier! The whole process from the time I drove in until I drove out was fantastic! They both listened and made me feel like I was the most important person on the lot. They answered all of my questions and walked me through everything, including syncing my phone and getting set up with OnStar. Thank you both so much. I love working with Bob anytime I go there! He is one of a kind, knowledgeable and friendly. Thank you Bob Moss!!! Dan is very professional, helpful and kind. Thank you Dan!!! These two make car buying very pleasant!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and knowlegable

By Rex S. on 5/22/2019 at 8:41 PM.

Everyone at the dealership were friendly, patient, and professional. Bob in the sales team was superb, and Jason in financing went above and beyond to find us the best rate. They were willing to go above and beyond and made it a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Not like other car dealers.

By So10225 on 5/3/2019 at 12:51 AM.

Everyone working there is nice and takes the time to listen and work to get what you need. They are quick with calls when looking for something particular.

I would recommend this dealer.