Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fast and easy buying experience

By Jackie Foster on 12/5/2017 at 5:02 AM.

I always go to Tim Lally to service my chevy. This was my first time purchasing a vehicle. The salesperson was very helpful and the team worked quickly to get my paperwork complete.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I like taking my GM cars to Tim Lally.

By JPB7819 on 12/2/2017 at 3:04 AM.

I've taken multiple GM cars to Tim Lally over my lifetime. I recently bought a Buick LaCrosse hybrid. The waiting area has GREAT wifi and coffee. At Lally they are good with high millage older cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

A Bit Surprise

By malibu, marti05 on 11/18/2017 at 2:43 AM. Helped by Steven Liska, Jeff Kapel.

Came in for an oil change and was informed by Steven Liska I needed a complete brake job. A little bit surprise, I requested to see what needed to be done. Steven was very nice and took me back to see Jeff Kapel the technician who explain and showed me why I needed new brakes. Thank you for your service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My New Traverse

By Twila on 11/15/2017 at 4:55 PM.

Brenda Milliner did a great job in helping me find the car I wanted in my price range and car note I could afford. Thanks Brenda for all your help! :) Twila

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a Car

By Fewsenior on 11/1/2017 at 9:44 PM.

We came to see what we needed to do to buy A car and after all the talking we left out with a new car.....our Sales lady Brenda and finance manager Jim was great even when we was not going to purchase but they still work with us and at the end of the day we came out dealership with new 2017 Chevy off the showroom floor thank you for your service...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Vehicle cleaning

By Rachel Colbert on 11/1/2017 at 10:42 AM.

Thanks goes to my service advisor Stephanie Malfara with great assistance and very pleasant attitude every time I grace her presence - You are a treasure...She assist me in getting my vehicle's transmission drained and refilled.. Thank you again...

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Electrifying experience!

By BernieNS on 10/31/2017 at 12:53 AM.

After I flew in from Halifax Canada, Alex Reed looked after me like a family member, and navigated me efficiently through the purchase process. I bought a pre-owned Chevy Volt, (plug-in hybrid) and the car is as I expected - Amazing! Buying a car at long distance, using only photos and descriptions to make the decision, can be a risky business, but my experience at this dealership is that you'll be told the truth and given a fair deal. The drive home took 3 days, crossing the border involves quite a lot of bureaucracy, but I'm thrilled with the car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new 2017 chevy Malibu

By Joseph1988 on 10/26/2017 at 12:06 AM.

Brenda is a great car salewoman she works hard with the customers and she is a great person she is the best and im looking forward to doing business again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By mzjhudson on 10/24/2017 at 1:35 PM.

This is my 3rd vehicle purchased from Tim Lally, 2 of which Devin Lindsey was my salesman. He was very helpful in helping me decide which vehicle would best fit my needs. He also took the time to listen to my needs and answer any questions or concerns I had. I really appreciated the fact that he didn't want to just sell me a car/truck but he wanted me to be completely satisfied. Sometimes this type of customer service is hard to find. Needless to say I had an excellent experience and will definitely return for any future vehicle purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Finding a pre-owned vehicle to buy. Financing new purchase

By Susan Bolles on 10/10/2017 at 6:22 PM.

I have purchased almost every vehicle from the pre-owned manager, Brian Lightner. He has always found us just the right car at the right price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall

By Aggie Milliman on 10/11/2017 at 12:03 AM.

Staff was very nice and polite everybody did a wonderful job had a nice selection of things to occupy your time while waiting which wasn't very long

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great sales man, knows how to sell you a car without pressur

By Kathy Krug on 10/10/2017 at 1:48 PM.

wow, what a great experience I had. My sales guy John was great, he got me into the car of my dreams and was able to do so with a payment that I was comfortable with. Every person I saw that day was friendly and made sure I was comfortable with my decision. I just can't say enough about the customer service at this dealership. Outstanding is the best I can do.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Right Dealer at the right time.

By RABCHEVY on 9/30/2017 at 4:56 PM.

I was in need of another vehicle and I came to Tim Lally because I knew they would be able to help. I purchased 2 other cars from them before so I trusted they would get me a car and work out the best deal for me. Meeting Brenda was a blessing because she took time with me, showed patience, and kept at it until we drove away in a vehicle. Brenda is the best!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Customer service

By Lynette Poole on 9/30/2017 at 3:23 PM.

I went with my friend to Tim Lally and it was a great experience and just wanted to share. The saleswoman my friend dealt with was knowledgeable, friendly, and made my friend's car shopping process enjoyable instead of scary. My friend dreaded looking for a car and she saleswoman made me feel at ease.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shop here last

By Jp on 9/26/2017 at 7:36 PM.

Went to Ganley, spitzer, pat obrian, and serpentini Matt. At lally was the best. No wasted time just a yes or no we can do a price Love the experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very knowledge

By SIDDIQ99 on 9/26/2017 at 1:37 PM.

First time leasing a car Devein was so patience with all my questions,and new the ends and out of chev cars,and because of that I was able to lease my first car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless and wonderful

By Anthony on 9/22/2017 at 8:59 PM.

Brenda greeted me at the door and continued to make the experience of getting a new lease painless, patient, and wonderful. Very knowledgeable about the car I was looking for and helpful with getting the financing needed with Kam. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By chaynes on 9/6/2017 at 12:38 PM.

Devin Lindsey worked with me to purchase my new 2018 equinox. He was very knowledgeable about the vehicle and very kind. He was patient with me and made sure that I was getting everything I wanted in my new car. It was by far, the best customer service that I've experienced at any dealership. They were very accommodating and met my needs and standards. I will always recommend Tim Lally Chevrolet!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service check-in

By MICHELLE ZIPP on 9/6/2017 at 12:20 PM.

she was very helpful on getting my Cruze oil-change and told me it need other service also answered questions on my future purchase of a chevy equinox

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good, a new modern organization

By Jim Nemeth on 9/1/2017 at 2:50 AM.

A found your car inventory appealing. The salesperson was very knowledgeable about cars. She was very friendly. I believe she leaving when we came in very late on Wednesday, and made us feel welcome and not rushed. I wanted to make a deal with her. Thank You Brenda!!! Jim made the final steps easy. He made sure I understand every document. Thank You Jim!!

I would recommend this dealer.