Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
5  
Price
4.5  
Quality of Work
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Traded my 2001 f250 diesel for a 2006 f350 v10 Dually

By Vulture 17 on 9/19/2017 at 9:16 AM. Helped by Dan.

Traded my 2001 f250 diesel 4wd super cab LB for an "as is" 2006 f350 super cab V10 Dually LB. $1100 in repairs later and I couldn't be happier. Great truck, great deal. Dan is a good guy to deal with !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

dealer highly recommend!

By Mike grandmont on 5/20/2017 at 12:06 PM. Helped by Nate,tim,lenny,matt.

The staff is professional assisting you to help you find a vehicle that will fit your needs in your budget. The environment is laid-back with no pressure. There is also a great variety of different vehicles to fit many different needs.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Really good dealership

By Jesse on 5/13/2017 at 12:19 PM. Helped by Brian was awesome to work with.

I am writing this review to let every one know that this dealership is friendly and vary helpful easy to talk to we bought a f350 platinum adetion and really lobe the truck would use again thanks guys

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Used sub

By Bane92 on 10/6/2016 at 2:39 PM. Helped by Brian Jeff Chris.

I stopped in to Tims after dealing with some bad dealerships and was tired of dealing with sales people b'sing me. First off the salesman I delt with was friendly and knowledgable. My credit is not good due to a bankruptcy years ago. But Brian had my wife and I apply together and got us in to a nice Yukon. Some thigs weren't working like a backup camera and a vent in the engin. Even after 3 months and they took care of everything. Awsome dealings wth thier service all around. Thanks everyone. We will be back

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding Customer Service

By mvitale1218 on 6/17/2016 at 1:31 PM. Helped by Brian, Chris, Johnny, Tim Sr..

I bought a jeep from Tim's a few weeks ago. First, my credit was weak from a divorce a few years ago and they worked with me to get me the financing I needed. Secondly, the jeep I really wanted was a stick and since it had been a long time since I drove manual, not only did I get a very patient lesson, but I got a 2nd lesson from Tim, Sr himself. About a week after I had the jeep, I noticed a small oil leak, which is common for wranglers. I called Tim's and they immediately took in the jeep and rectified the situation. Brian, Johnny, Chris and Tim Sr were all exceptional people to deal with. They now have a car customer for life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best experience

By Csp2870 on 11/22/2015 at 12:19 AM. Helped by Brian S ,Nate and all involved.

By far the best experience buying vehicle!!!!!! They really go the extra mile to take care of customer!!!! Sales and service is outstanding and would highly recommend to anybody!!!!!!!!! Thanks to Brian S and Nate

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experiance

By Bonstants on 10/30/2015 at 9:29 PM. Helped by Brian, tim, timmy, chris.

Everyone is nice at Tim's. They make everything easy. I have bought many vehicles from Tim's and will continue to do so. I am pleased with my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!!!

By abhughes on 10/10/2015 at 9:48 PM. Helped by Dave Nate.

I bought a SUV here in April and it was an OK experience. Came back today for another and it couldn't have gone better. Dave in sales had the vehicle ready to go when we got there for a test drive. Nate fit me a great rate on my loan. Couldn't have asked for a better experience. We will be lifelong customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is a great Dealer and the service dept is even better.

By leew on 5/3/2015 at 11:15 AM. Helped by Chris, Matt in Service.

I bought a used Toyota Tacoma from Tim's and with any used vehicle it came with a few problems. Tim's T.C. took care of everything no questions asked. Tim's Service Dept is the best around.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Horrid.

By Emily3387 on 4/18/2015 at 6:33 PM. Helped by Shawn.

This place is a joke. They sold me a car that didn't even work and now they won't help me fix it or get a knew one. Do not go here they are a bunch of liars and they should be ashamed of themselves. The customer service was atrocious. Worst car buying experience you could ever have.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks

By madam253 on 7/28/2014 at 4:50 PM. Helped by madam.

Sales people were very frinedly and helpful. I came in looking for a lower auto loan, Ben shopped and found me a great truck, and made it fit in my budget. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great staff!

By johnn981 on 5/29/2014 at 5:14 PM. Helped by Tim.

The salesmen were very friendly and helpful. I would definitely buy another vehicle from here and I would recommend all my friends and family to come here they provide you with the best service ever. Thank you for making this such a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Satisfied Customer

By KnightonJewel on 5/29/2014 at 4:28 PM. Helped by Shawn.

Shawn was wonderful to work with. I would highly recommend Tim's Truck Capital & Auto Sales, Inc. to friends and family. I would come back here when I am looking for another car.

I would recommend this dealer.

Overall Rating

2.4  

3   Customer Service
4   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

The first 12 hrs I owned my truck, it died, had it towed...

By MichaelFlecchia on 11/17/2013 at 2:22 PM. Helped by John (sales man) and the hole service departmen.

The first 12 hrs I owned my truck, it died, had it towed up there. Two days later, a battery alternator and fuse box it was good. Its been down hill ever since. I tell everyone this, the first 10 weeks I owned the truck, 8 of those weeks it was in Epsom getting fixed, they kept telling me how mint of a condition my truck was when it kept breaking..its a 2008 Chevy Sivlerado 2500hd LTZ, gorgeous truck but they couldn't fix any issues so I had enough and told them to send it to a dealership to get fixed and low and behold, Banks Chevy in Concord fixed everything in 4 hrs and I haven't had a problem since....Defiantly do NOT recommend anyone to purchase a vehicle at Tims Truck capital.

I would not recommend this dealer.

Overall Rating

3.0  

3   Customer Service
4   Friendliness
3   Overall Experience
2   Price
3   Quality of Work

Recently purchased a used Silverado. Looked around for a...

By jgannett00 on 1/18/2013 at 4:58 PM. Helped by Charles.

Recently purchased a used Silverado. Looked around for a bit. Stumbled across Tim's. Great part was lots of trucks. Bad part was pricing. They ask full retail or MORE on their trucks saying they are in great shape. They do LOOK very good, but are not serviced as well as I would've liked (and this is coming from someone that spent 10 years in the car business including being a Service Manager at a great factory dealer). They offered below book value on my trade saying it was not the car that it was and it would only retail for $12k (funny they have it listed for $15k). One week after I had the truck, the check engine light came on, there was a knocking noise in the front end, the service transmission light came on and the service brake light came on. Brought it in. There customer service was okay at best. They fixed the check engine light, knocking noise and supposedly fixed the brake issue which was a speed sensor? (still get the service brake light and front pads measure less than 3/32nd's; barely passing inspection). Salesperson was good, but very new. Owner thinks he's smarter than the customer. Be cautious when buying here.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

After a few awful experiences on my search for a used...

By Sharoane on 12/9/2012 at 2:33 PM. Helped by Ben, Matt, Nate.

After a few awful experiences on my search for a used vehicle (I wrote a review about Peter's Kia of Nashua detailing the worst of it) I stumbled across Tim's when I was looking at a particular make and model of car. I had come to the conclusion that a small crossover SUV was too expensive for me and was entertaining a little bit of a fantasy that a Dodge Charger might work for what I needed--basically, a car that could safely commute 65 or so miles per day and fit a car seat and other baby gear in the back. One salesman at another dealership told me that it was too small, but all the reviews I read said otherwise, so I did a search on autotrader.com for Chargers and came across the one at Tims. I e-mailed them and had the pleasure of corresponding with Ben, the sales manager. He helped me find the best time for me to come see the car, was very laid back and nice about the visit, and I got to test drive the Charger, which was not only a big car and had a ton of room in the back and trunk but was the best car I'd test-driven out of several. I also really liked the dealership a lot better. It was all used cars, and the office area was large, relaxed and comfortable. The sales staff and the support staff were dressed informally--no slicked-back hair and ties--and the atmosphere was also relaxed. No one tried to talk me out of looking at the car I wanted to see or tried to steer me to a car they wanted to get rid of, they asked what I was there to see, nodded and said it was a nice car, and that was that. I interacted with Matt that day, and when I came back to make the purchase, worked with a nice guy named Nate. My biggest concern after locating a car I liked was financing--I'd had some really crummy experiences with Peter's of Nashua and Toyota of Nashua. I have somewhat bad credit and I was prepared for a high APR on my loan, but Peters quoted me a price and then tacked on an $800 finance charge that they didn't mention until I was actually signing papers to take my new car home. Toyota's salesman quoted me a payment and assured me I wouldn't pay higher than that...but then the finance manager called and told me otherwise. At least they called me! At Tims, Ben ran the financing and quoted me a payment with a promise that it wouldn't change. Well, it didn't go up, but the finance company actually sent me a letter shortly after I bought the car telling me they had overestimated the charges and so my payment actually went down a tiny bit. After what happened to me before, this was great! I was supposed to take the car to my mechanic before I made any deal but the weather didn't cooperate and I ended up buying it with their promise that if my guy found anything wrong with it they would fix it, and so they did. The only pressing issue he found was a small leak in the transmission pan which they happily fixed while I waited at the shop. The service was quick, and again, I got to hang out with a very friendly staff. Price--the only reason I say good instead of great is that the sticker price was a little higher than NASD list (but not by much) and after the awesome experience I had plus all the energy I'd already used up at the other places I was looking, I didn't bother to haggle. I didn't pay more than a couple hundred over list, and seriously, I was happy to do so. I've had the car about a month and it's been fantastic. It meets all my needs, it's fun to drive and buying it was actually fun and not a painful chore. When my poor ancient pick-up truck finally dies, I know where my first stop is for buying a new one! This dealership is mainly trucks but they do have other types of cars come through from time to time and honestly, they are easy to deal with and are just a really nice group of people. I definitely recommend them!

I would recommend this dealer.