Dealer 2-Year Rating

Overall Rating

3.4 / 5
Customer Service
4  
Friendliness
4  
Overall Experience
3  
Price
2  
Quality of Work
4  

Dealer Reviews

Show:  

Overall Rating

3.4  

4   Customer Service
4   Friendliness
3   Overall Experience
2   Price
4   Quality of Work

Happy Customer

By UnhappyConsumer on 12/1/2016 at 3:44 PM. Helped by Zach.

If you go here see Zach. Great salesman and took care of my needs. They have a great selection of pre-owned cars and do their best to meet your needs. I would recommend researching what your trade in is worth though because it is shocking to see what dealers want to give you for your trade in.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

I am a retired GM executive and have kept my Mom in GM...

By GreggJohnson on 4/17/2013 at 11:37 PM. Helped by The entire service department!.

I am a retired GM executive and have kept my Mom in GM products for years. She is currently driving a 2005 Buick Rendezvous and Todd Weasel Buick has been ripping her off every time she goes to the dealership. The last oil change cost her over $200 because they said she needed a transmission flush at 52,000 miles...OEM says never required unless at 100,000 miles. She recently went over one of Michigan's many potholes and the dashboard lit up with ABS, Traction and All Wheel Drive lights coming on...she took it to Todd Weasel Buick and they wanted to charge her over $1,600 for: new harness, new ABS sensor, new rear wheel bearing, steering knuckle, new tire and rim! She took the vehicle to Grand Buick, in Grandville, MI, and after their evaluation (for free, Todd Weasel Buick charged over $100 to diagnose) they determined that the vehicle systems were working fine and the vehicle was safe to drive. They explained to my Mom that sometimes those bumps in the road (all too prevalent in Michigan in the spring) sometimes trigger those lights, but in the end she can feel safe and secure driving her Rendezvous! Bottom line, as someone that knows a thing or two about vehicles, I'm getting sick and tired of dealers ripping off female and elderly customers for their own selfish profit. Todd Weasel Buick, I hope you are listening, because we are all watching!

I would not recommend this dealer.

Overall Rating

4.0  

5   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

I can't believe I bought a car that I actually wanted to...

By Ms.E on 10/11/2012 at 1:41 PM. Helped by Justin, Bryan, Matt.

I can't believe I bought a car that I actually wanted to pay for! With my credit, dealers were quick to encourage me to buy some car I didn't like to establish good credit... and after renting from a "buy here, pay here" location and seeing no changes in my credit after I paid my car off, I figured all salesmen were scheming. Todd Wenzel was the first to exploit all available options to me and get me into a car that I like. They even put extra gas in my new vehicle when it was time for me to hit the road! Thank God for them--- Doing my happy dance =)Thanks for everything guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience. Had a very specific car in mind and...

By cornelje on 9/28/2012 at 10:38 PM. Helped by Justin Wenzel.

Great experience. Had a very specific car in mind and found only a few in the area. They had exactly what we wanted but we just needed to get it at the price we wanted. Dealt with Justin Wenzel who was obviously very knowledgeable about cars. Never felt pressured, and he didn't even balk when we submitted a lowball offer. We ended up getting the car for much less than we were willing to pay and the negotiations didn't even have to get ugly. Friendly service throughout by the entire Todd Wenzel team. Didn't our for their additional warranty (which was a little overpriced) and didn't get overly pressured after saying no. The free oil changes and detailing is a nice touch. Didn't think I would like working with a larger dealership but ended up being one of the best car buyingexperiences I've had.

I would recommend this dealer.