Dealer 2-Year Rating

Overall Rating

3.5 / 5
Customer Service
3.4  
Friendliness
3.8  
Overall Experience
3.4  
Price
3.4  
Quality of Work
3.4  
Service
1.2  

Dealer Reviews

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Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Ripped me off!!!

By Willnotbereturning on 3/13/2017 at 10:14 PM. Helped by Unknown.

Went in for oil change and tire rotation. Had a $35 coupon for Dexos oil change. Told me I needed a new air filter. Bill came to $100. I asked them to double check and they said it was correct. Wife later reviewed invoice....charged $44 for the oil change, $24 for air filter, and $40 for tire rotation (used to be free with oil change). Called up there and they apologized that we were overcharged for the rotation. What about the oil change? They took $4 off for that instead of $9. Rotation should have been $10 instead of $40. They also took two of my tire caps. This isn't the first issue I have had with them but we are done! My husband is disabled and it takes a lot for him to get out to get an oil change, but to be ripped off and to come back for the refund of the overages plus a $10 off coupon. They certainly are not Jim Waldron GMC any longer - He valued his customers, didn't rip customers off, and gave back to the community. Will not be returning! I will drive as far as I need to in order to obtain good customer service!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best in 40 years

By Disappointed X-Customer on 7/10/2016 at 7:03 PM. Helped by Bill Wills, Tony, Mitch, and Ryan.

Traded in two vehicles. Bought one new Canyon. THE MOST PLEASURABLE EXPERIENCE I have ever had at a dealership. Bill Wills in Sales, Tony in finance, Mitch in sales, and Ryan the sales manager all were great to work with. This is where I'll be buying my next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By FrankJones on 5/7/2016 at 7:21 PM. Helped by mike makowiec.

everything I expected from a dealer will recommend to friends. Mike Makowiec and Mike Cooper were fantastic to work with. Got a great deal! Will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT TIME!

By Mikah on 5/7/2016 at 6:42 PM. Helped by Mike.

Mike was a blast, and he made the whole experience great. I have had so many questionable experiences at other dealers, and Todd Wenzel has made it all better!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Can never find the problem

By Ashley on 1/14/2016 at 8:03 PM. Helped by Service.

I have taken my GMC Acadia in here twice for service and both times they can never "duplicate" the problem, even though I experience the problem immediately upon leaving, and I still get charged for them to look at it. Done going here. Don't waste your time.

I would not recommend this dealer.

Overall Rating

1.3  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price

will never go to this dealership again

By asshole123 on 6/18/2015 at 8:49 PM. Helped by dont know and dont care.

Will never buy a vehicle here again!!!! Had nothing but problems since buying this vehicle from their dealership they are not helpful just want more money like everyone else

I would not recommend this dealer.