Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

stress free experience

By mcmillen, donna227 on 2/25/2018 at 5:52 PM.

Jeff Skelly took care of everything for me from orientation inside & out to attaching the license plate. T.he entire process was effortless for me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Buyer

By Rennieblue17 on 2/22/2018 at 12:19 AM.

I had the privilege of working with Jeff Skelly after being recommended to me by my mechanic. Jeff was very helpful in helping me make my decision to go with Tom Ahl. I am very happy with my choice of the Jeep Renegade and hope to drive it for many years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeff Skelly is a real professional and very ready to help!

By Janet on 2/15/2018 at 2:35 PM.

From the moment I met Jeff, I was comfortable during the entire process of purchasing a vehicle for my wife. He never in any way sought to high-pressure me to make a decision or purchase the vehicle that I ended up purchasing. He made me feel relaxed as I drove and examined the vehicle that in the end was purchased. In the two day negotiation about the final bottom line price, Jeff was courteous in the phone calls in which we engaged in a discussion about the purchase. After completing the purchase he was very patient to give me a tutorial on all of the technology of the vehicle. It was a completely enjoyable experience in working with Jeff. In the end I would have to say that he would be the kind of person I would enjoy having as a friend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional

By Justin Bicknell on 2/12/2018 at 4:06 PM.

Best car buying experience I've ever had. Would recommend Jeff and Tom Ahl dealership to anyone . Jeff is who you need to see for your next car purchase.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Almost perfect

By Laux, Eric82 on 2/2/2018 at 9:29 PM.

Jeff and his sales team were very knowledgeable about the car. Any questions I had he answer the beat he could. Very professional, made my experience good quick and easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Kaufman on 1/27/2018 at 7:17 PM.

We just purchased our used van and love it. Jeff helped us find exactly what we were looking for and kept us in our price range. Great service with great perks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent,professional and personable

By Judy W on 1/27/2018 at 2:44 AM.

Jeff was professional and very personable from the beginning to the finalization of our purchase. He always had a smile on his face and was eager to help us and he answered all questions to the best of his ability. We enjoyed working with him. Jeremy was also professional and personable. It was obvious he enjoyed working for Tom Ahl and with people. We enjoyed his company.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Buying Experience

By tjcc on 1/23/2018 at 9:41 PM. Helped by Randy Davis.

Thank you Randy Davis for finding the vehicle we were looking for! You found exactly what we were wanting and gave us a great deal on top! I would definitely recommend Randy and the Tom Ahl team if you are looking for a new vehicle!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Mary on 1/20/2018 at 6:20 PM. Helped by Jay in Finance.

What a great customer service experience! Friendly and informative help at every step. A dealer that offers a great extended warranty that helps with any fear of buying a preowned vehicle. Would highly recommend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

awesome.

By ajg1996 on 1/16/2018 at 12:15 AM.

Got everything we were looking for. Everyone was helpful and was an overall great experience. Bill was very helpful and informative. I would recommend him to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By jpeters on 1/15/2018 at 3:27 PM.

Every step of the purchase was handled with professionalism and care. We appreciate the no pressure and no hidden fees. We'll definitely be back in the future for our car buying needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowlegeable and professional

By mopar2 on 1/11/2018 at 1:17 AM.

Jeff and Dustin are a wonderful part of the car buying experience, We absolutely love our car! Everyone we have dealt with in other departments are just as courtious. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure

By Sgerdem on 1/10/2018 at 10:49 PM.

I didn't feel pressured to buy. Everyone is friendly and I love my car. The price of the car was good and the miles on it wasn't very high either.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Wonderful Experience~!

By dodgeit49 on 1/9/2018 at 10:49 PM.

We were treated with such care and respect from the get-go. Jeff Skelly took very good care of us and explained everything, and was very patient with us. He made sure everything was just right. Jeremy was wonderful in handling the financial part, and again explaining patiently and clearly. We are very pleased with our van and the Lifetime powertrain was huge to us! Thank you Tom Ahl for the way you take care of your customers, and for being so very personable. We are very grateful for everything, and have already highly recommended you to others. God Bless! Steve and Carla Wittenmyer

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

2nd New vehicle purchased here

By CInskeep on 1/5/2018 at 4:16 AM.

This was my second new Chrysler minivan purchased from Tom Ahl dealership. My Town and country had 140k miles, so i thought it was time for an upgrade, as the Pacifica has lots of new features. I spent a year looking at the new vans, as the Pacifica replaced the T&C. I waited for the 2nd year of the new model and good pricing time. They never pressured me to buy one. every time I came in for maintenance, I looked around and talked to Jeff without pressure. They gave me a fair price and went and got the exact vehicle that I wanted from another state. Obviously I will be coming here for another 10 years, as I bought extended warranty for service at Tom Ahl as well. Hopefully the 2028 model will be self driving and i won't even have to bring it in myself for maintenance.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought site unseen!!

By Site Unseen on 1/2/2018 at 5:55 PM.

Todd Johnson was an honest/easy salesman to work with; he was always willing to take our calls & answer our questions. Dustin was great with walking us through temporary financing too - thank you both. We have never bought something as big as a car site unseen - we did - we love our Dodge Charger & will definitely keep this dealership in our phone contacts & ask for Todd again; we are from WI & dealt with this dealership in Lima Ohio - smooth transaction- can’t say enough about a hometown/old school honesty deal where we actually trusted people we did not know!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By Mike17 on 12/30/2017 at 2:21 AM.

Honestly, Tom Ahl was the third dealership in our search for a truck. As soon as we met Jeff Skelly we knew we had found who we wanted to do business with. Jeff was very friendly, easy to talk with and he listened to what we wanted and he got it for us. Fantastic all the way around. Can’t see doing business with any other dealership in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy to deal wuth

By Scott on 12/29/2017 at 11:39 PM.

I didn't feel pressured into anything. The staff was very friendly and answered every question I had. I was very pleased and will be back for my next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Complex and Scary Made Easy and Fun

By TwoBuys on 12/27/2017 at 8:16 PM.

Early this year my wife and I decided we ought to think about a replacement for our 20-year-old but still going strong Dodge Caravan. We decided on a Pacifica but decided to hold off until our venerable van gave up...it still hasn't which is one reason we were staying with a Chrysler/Dodge. This Christmas season my daughter announced she wanted to go away from her small car and get into a SUV for safety. She zeroed in on a Hyundai Tucson, which she purchased this Christmas.. While spending time at Ahl's, we checked in again with Jeff Skelly on a van replacement. He helped us look into the 0% financing offered on new Pacifica's and the final five promotion at Ahl's. Even though we had been in/out several times over the year, each time backing away from a buy, this last visit and his support helped us make the decision that NOW was the time to buy. So we did. So working through my daughter's Hyundai purchase and the Pacifica purchase at the same time was daunting. But between the sales folks, support from all over, (Chrysler and Hyundai folks) a word about daughters & weddings with Tom Ahl and the finance team, what could have been a VERY scary ride was as smooth as the new ride!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding customer service

By Eric and Lisa on 12/22/2017 at 5:37 PM.

We truly can't say enough about the exceptional customer service we received, especially from Jeff Skelly. He stayed late to accommodate our needs and never made us feel rushed. He provided the information we needed, but in an efficient manner. If we were to purchase another vehicle from Tom Ahls, I would ask for Jeff!

I would recommend this dealer.