Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

Accommodating service

By Murano2017 on 4/16/2018 at 1:11 AM.

Terry was really easy going with no pressure - but helped us get the car we wanted and facilitated the process seamlessly. Maggie was awesome in finance and gave us the options to make sure our financial needs were met.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car purchase

By Scott on 4/13/2018 at 2:00 AM.

Terry did a very good job of helping us, and was easy going through the purchase experience. Would recommend working with him for you car purchase. He will do it right.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Taken care of from beginning to end

By Mitchell E Chavez on 4/4/2018 at 4:45 PM.

Terry Hensley was the first gentleman I ever bought a new car from about 5 years ago. To this day he is still the most easy going and helpful salesman I've had the honor to work with and this is why we chose to come back to him when it came to purchasing our new car. He along with the financial adviser Maggie worked with us throughout the whole process and within our terms of what we wanted. Took less than two days to get what we wanted at the price we also wanted. Will continue to be going to them for future auto needs. Thank you Tom Ahl Hyundai

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Purchase of used car

By Laker on 3/31/2018 at 10:00 PM.

Terry was recommended to me by a friend that had worked with him before. He was very helpful with everything, especially showing me how the car operated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Looking for something new

By C degen54 on 4/3/2018 at 2:50 AM.

Big selection Terry was very knowledgeable about all different types of vehicles look him up if your in the market thanks terry I enjoyed the experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tom Ahl is a great place to buy car!

By George Potter on 4/1/2018 at 2:41 AM.

Through the years my wife and I have frequented Tom Ahls when buying or having our vehicles serviced. We just bought our 6th car from this dealership and the 3rd from Terry Hensley. Terry is very knowledgable about not just the Hyundai brand but others as well. He was patient with my questions and took the time I needed to find the right car. We've never felt pressured at Tom Ahls and love on the windshield pricing. We'll definately be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Trading old for new

By Trading in on 4/1/2018 at 3:14 AM.

Terry did a nice job helping with my car purchase he continues to answer my questions even after I bought the car. Maggie did a nice job helping me understand all the paperwork.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Painless purchase of my first new car!

By Aevans54 on 4/1/2018 at 2:35 AM.

Terry made the process of buying my first new car as stress free as possible. He was friendly and willing to answer any questions I had. I was trying to decide between two models and Terry layed out the specs for both cars as well as running finance options for both. That really helped me make an informed decision that I am exteamly happy with! He was also very available and responded quickly to all of my emails, texts, or calls. Hyundai in general has a great warranty, but Tom Ahl sweetens the deal a bit which really helped me choose a Hyundai over other competitors. In the end I walked on to the lot on a Saturday and drove home in my new car the Tuesday after. I can’t complain about that!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Got a AWD Hemi Charger

By B Long on 4/1/2018 at 2:32 AM.

I went in and told Terry what options I wanted in a Charger. They delivered a fully loaded package! They even put brand new tires on it as well and did a full service. Thanks Terry for finding an awesome Charger!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most Efficient Salesman and Dealership

By R.Rodriguez on 3/31/2018 at 7:35 PM.

Terry at Tom Ahl Lima was absolutely amazing. From the first time he contacted me I felt that he was listening to what I wanted to achieve with my vehicle purchase. More importantly, I felt that my time was valued. The vehicle I was interested in was prepared and the total time spent at the dealership was minimal, all due to Terry’s research before hand. I would highly recommended Terry’s services again and would certainly buy a future vehicle from him again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

“Just purchased my 5th New Elantra from Ted Kill”

By Deb from Harrod on 3/29/2018 at 1:34 PM.

Just purchase my fifth new Elantra from Ted Kill. Ted is always very helpful and knowledgeable. He is Great to work with when choosing a new vehicle !!!!!!! Scott and Maggie were also great to work and helped the whole process be a pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our second Sonata

By bob&jen on 3/5/2018 at 9:47 PM. Helped by Scott.

We decided to visit the dealership based on the details and price of the car that was posted on the website. We were a little apprehensive about shopping at a larger dealership, but the overall experience was much more pleasant than we were anticipating. The most surprising thing was that we didn't have to listen to a "hard sell" pitch. Everyone we dealt with was friendly and helpful and made our shopping experience more enjoyable. Rick listened to everything we wanted and fulfilled everything he promised. He took the extra step to make sure we were happy with our purchase. He definitely went above and beyond and took pride in his work. We also met with Scott, the sales manager. Scott was very helpful and friendly in the negotiating process. He worked to make sure everything was easiest for us as customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Elantra GT

By Doolitts on 1/31/2018 at 10:44 PM. Helped by Terry Hensley.

We purchase a new vehicle this month and have bought several vehicles here in the past. We live in Findlay and drive the xtra distance because we know that Tom Ahl will take care on us! Thank u Terry Hensley for making this experience another great one!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leased new vehicle

By Jdoolittle on 2/1/2018 at 1:23 AM. Helped by Terry Hensley.

Wife and I purchased new vehicles this month from dealership! We drove the xtra miles from Findlay to Lima because of the personal service we get there. They have never let us down! The vehicles are complete with everything you need without any surprises too. Terry Hensley started working with us in October until we found out perfect vehicles at a awesome. Both daughter have purchased vehicles from here this past fall.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Top notch - both Before and After

By sbode on 1/31/2018 at 10:53 PM. Helped by Terry.

One of the few dealerships I would enjoy referring. Terry was great, facilitating quick, same-day purchase. I had some quirks of out-of-state buyers, co-owner not present, etc. Terry navigated dealership rules/mgmt, to come up with common-sense outcomes. There were also paperwork questions after the sale, and Terry was as responsive after as he was before. Hopefully they have the next car I'll be looking for!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terry was excellent to work with.

By Sonta18 on 1/31/2018 at 8:40 PM. Helped by Terry Hensley.

Terry was great to work with in purchasing our new sonata. He answered every question we had and made the purchase process go smoothly. Terry is very knowledgeable about the deals, rebates and packages on the vehicles they sell.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Randy Davis

By JohnH on 1/31/2018 at 2:08 AM. Helped by Randy Davis.

I had a wonderful experience working with Randy on the purchase of a used car. I found him to knowledgeable, patient and interested in getting the best car for his customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Shannon S on 1/29/2018 at 2:59 PM. Helped by Terry Hensley.

We bought a 2017 Santa Fe here and Terry was fantastic. We would definitely recommend this dealer for anyone that asks. I came in preapproved through my bank and they got them beat by 1.5%. Highly satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terry’s awesome

By Gretchen on 1/26/2018 at 9:25 PM. Helped by Terry.

Terry was very helpful with my purchase of my 2016 Elantra. He was willing to work with me to get the car within my price range. Come see him he’ll treat you well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service even after the sale.

By Clyde on 1/24/2018 at 4:13 AM. Helped by Rick Thomas.

Actually bought my truck off the Ten & Under lot, but went back to the dealer my daughter used first, as she has had great service from him over the years. I would highly recommend Rick Thomas at the Hyundai building for any of your vehicle purchasing needs. He is a very honest guy, keeping your best interests in mind when your coming in to purchase. Not pushy, not trying to sell you more than you can afford, and there long after the sale. Rick Thomas/Tom Ahl has become a “household name” with my family and our friends and I wouldn’t have it any other way.

I would recommend this dealer.