Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.9  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Jason Williams on 9/19/2019 at 9:59 PM.

We just bought our son his first car from Christina at Tom Wood. She was very responsive, easy to work with and is a great representative of the Tom Wood brand. We got a great car and had a great experience. Thanks Christina and Tom Wood!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional every step of the way.

By Shaun on 9/19/2019 at 5:11 PM.

When I heard about the changes coming with the new Outback I knew it was going to be my next vehicle. The staff at Tom Wood Subaru helped me pre-order the new Onyx XT. They were professional and helpful every step of they way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love the new Onyx XT!

By Rachel Fox on 9/19/2019 at 5:03 PM. Helped by Max Akram.

Tom Subaru always gives us great service! This is our second vehicle we have purchased. Everyone we have worked with has always been amazing and treated us wonderfully! Greg Begley and Max Akram are awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Peony58 on 9/19/2019 at 10:44 AM. Helped by Max, the finance man..

From the first time in the showroom to just look, Lou Cavallari was awesome. He listened to what I wanted/needed and and answered all my questions, and I had a lot of them. I knew nothing about Subaru’s. I needed a large vehicle, thus, honed in on the Assent. He expertly explained the various features of the four different trim levels. He was very knowledgeable about Subaru’s in general as well. After several visits looking at the Assent, and several other brands of vehicles, I finally decided on the Assent. Lou helped me go through all the optional assessories that I could get and I ordered my new ride. It came in and it’s beautiful! Lou went thru the vehicle and all the amazing features with me. It’s a big purchase but Lou was patient with me from first visit to driving away. If you are looking at a new vehicle, give Lou a call, he is great to work with!!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

good experience

By awbuquer on 9/18/2019 at 11:33 PM.

mike was really helpfull and always trying to work with me at no pressure, very easy process straight forward and not hidden items i would recommend to others

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By Mama Dee on 9/18/2019 at 9:34 PM. Helped by Max Ackerman.

Greg handled everything from start to finish. The buying experience went very smooth. Greg was informative and knowledgeable about the make & model of our vehicle. He also went over and above to demonstrate all the functions and special features the Crosstrek performs. This buying experience was my family first and this vehicle is for my daughter. Greg mentioned he is a father also and that he would treat our daughter like his own, by suggesting the Crosstrek, that meant the world to me.🥰🥰

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing and Knowledgable!

By MyraMM on 9/18/2019 at 9:19 PM.

Greg was very friendly and accommodating! I told him exactly what I was looking for and he helped my family and I with the entire process. I recently had a 2004 Chevy cavalier so I completely trust his recommendation. The fact that his whole family own Subaru’s speaks volume! I look forward to the relationship I have with Greg being a new Subaru owner!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good customer service

By Vee on 9/18/2019 at 9:25 PM.

Just a pleasent experience non rush nice waiting room nice coffee very freindly and it feels like family. And as a father buying my daughter first car it was a learning experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greg is the best!

By Susieto on 9/17/2019 at 5:42 PM.

Appreciate the excellent service I received from Greg! he was professional in every way. I never felt pressured. He introduced me to all the team members who I would work with going forward but assured me he would always be a part of the team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Nice selection.

By scott.gordon on 9/17/2019 at 12:57 PM.

I was pleasantly surprised to find such a wide variety of used cars that were all in great shape and priced right. Mike Danielson was great to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Happy Customer on 9/16/2019 at 10:46 PM.

Thank you so much! I LOVE my new car. Greg was wonderful and took the extra time to ensure I understood every safety feature! I look forward to a long term relationship with Greg & the Tom Wood Subaru Team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Subaru -Lou

By Kari on 9/14/2019 at 11:41 PM. Helped by Chad.

Lou was great and helped me get set up with the car made for me. Fantastic. He was patient on a very busy day and didn’t rush me but abided by my time frame.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jamie's the man

By C.Davis88 on 9/14/2019 at 10:14 PM.

If you're looking to get a car & want a good outgoing people person to take care of you... ask for Jamie Saddler!. We had both had a long day at work & really needed to get a car & Jamie helped us with everything we needed. He really was a great dude. Thanks again Jamie!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

New Subaru

By Bob44 on 9/13/2019 at 1:53 AM.

Just bought a new Subaru Legacy today and it was a fantastic experience. The dealer personnel were excellent, especially Lou Cavallari and his manager, Chad. Very helpful both. I told Chad that there are very few sales people that I have actually enjoyed talking and working with, but Lou is one of the few. These people made for a very pleasant sales experience. The more I drive the Legacy, the more I find to like and enjoy. I’m very pleased with the car and the entire experience. Thanks Tom Wood Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Easy to work with and great prices!

By SDavis on 9/12/2019 at 9:10 PM.

I have been “car shopping” for well over a year. I finally happened in to Tom Wood Subaru to look at a used Acura MDX that was priced VERY well. I thought there was a catch but there wasn’t! Our salesman, Greg, was awesome and financing was easy with competitive rates. Very pleasant experience. I’m glad that I ended up at Tom Wood Subaru!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Driver side visor

By Robbieccc on 9/11/2019 at 12:55 PM. Helped by Kyle Hendricks.

Simply the best. They have done everything on my Tribecca since I purchased it 10 years and 127,000 miles ago. My driver side visor was lose and eventually came off in my hands. Kyle Hendricks saw my replacement through and because the home link was in the visor, needed to make sure proper visor was found and installed.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Fun yet professional

By alexbeardsworth91 on 9/10/2019 at 12:46 PM.

Mike was kind and took the time to make sure I wasn’t overwhelmed by the sometimes daunting experience of buying a car. He was thorough, efficient and conscientious throughout the process and I would highly recommend Mike to anyone interested in buying a car. Thank you Mike.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Simple, easy, and thorough

By NS124 on 9/10/2019 at 2:28 AM.

My time with Jamie was great. He understood what I wanted, and took great care of me. He was very flexible, and helpful until we worked out a deal. I'll be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Got my new Outback—yay!

By Petete on 9/8/2019 at 9:02 PM.

I’d been wanting an Outback for a while now, and this was finally the time. Greg at Tom Wood Subaru was helpful without being high-pressure. I also (actually!) look forward to service appointments there. I think they will treat me right.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We will be back!

By kelsmill on 9/8/2019 at 6:19 PM.

I’ve tagged along with my parents quite a few times as they’ve bought cars over the years. I’ve seen both my parents become visibly frustrated and upset with the process at other dealers. Yesterday when Mitch and I left we called my parents to tell them how floored we both were. We both felt comfortable, well taken care of, and were so glad we stopped in. Without hesitation Mitch and I will be back to buy another Subaru. Really glad we were able to do business with you all, and so happy to have met Nick!

I would recommend this dealer.