Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease new IS 300 AWD

By Aftab Ahmad on 5/14/2018 at 3:14 PM. Helped by Neil Donnelly, Aya Al-Helo, Shirely Cheung.

The process of leasing a new vehicle from start to finish was made easy by the individuals my wife and I dealt with. We found the dealership to be friendly, professional and they made the process as simple as possible. We went in to change my wife's IS 250 AWD and we came out with the IS 300 AWD and RC 350 AWD. Now having dealt with the dealership over a few years and comparing them to other dealership we have dealt with in the past, Tong Graham Lexus stands head and shoulders above the rest.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease of NX300..very satisfied with SUV and salesman David T

By Glenda on 5/10/2018 at 7:06 PM. Helped by David Tran.

Appreciated David Tran’s professional behavior. We have leased from him before and will do so again. Thank you Tony Graham for Lexus gifts. We are sold on Lexus make and the site was clean and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Kellykilbertus on 5/7/2018 at 8:39 PM. Helped by Cody.

Nothing but positive things to say about Cody. Was looking between a few vehicles and I can honestly say he was the deciding factor. Great communication, respectful, and a lovely personality. Would definitely recommend my friends and family to go see him.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing

By JP on 5/2/2018 at 11:12 AM. Helped by Morris Bloom.

Always Kind and acknowledged as soon as you walk in the door. Very good atmosphere.Great waiting area and always something to drink, Good selection of cars in showroom to look at.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By BrianBrisco on 5/1/2018 at 6:31 PM. Helped by Trinh.

Tony Graham provided excellent service and information. I have been a repeat customer for years and will continue to use them for my auto needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Leased my 3rd RX350. Good product. Good service.

By Jon350 on 4/25/2018 at 1:33 PM. Helped by Maurice Blum, Shirley Cheung.

Have been with Tony Graham Lexus for 8 years. Just leased my 3rd RX350. Great products and service. Always a comfortable experience working with sales staff Maurice and Shirley, and service staff. Maurice Blum goes out of his way to provide excellent after sales service and support.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service.

By ZAL on 4/25/2018 at 12:12 AM. Helped by David Tran and Jamie Bird.

Very client focused. David takes time to understand the client. This is a second Lexus I buy from him and was very satisfied. Apart from David the staff at Tony Graham Lexus IS very helpful and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A pleasant stressfree experience.

By Baboo on 4/19/2018 at 7:08 PM. Helped by Maurice,Jamie, the receptioist.

Maurice Blum went out of his way to see that we had the best car for us. Having Jamie work with Maurice to explain the various aspects of the car was a unique but very enjoyable aspect of the whole process. We will continue dealing with the dealership and with Maurice

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding delivery process of new Lexus.

By rifraf on 4/12/2018 at 11:34 PM. Helped by The whole team was outstanding!.

We really felt appreciated by everyone during the delivery process of this new Lexus vehicle. The family feeling was a genuine tribute to make us feel as customers who were more than just another vehicle purchaser. It was actually a fun activity. Great camaraderie throughout the dealership is why we continue to patronize Tony Graham Lexus for all our automotive needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maurice Blum - Great Rep

By chris on 4/2/2018 at 1:47 PM. Helped by Maurice Blum.

Had a great experience buying a used Lexus from Maurice, he was quite helpful during the whole process and I found the whole dealership to be extremely knowledgeable, friendly and attentive. Would definitely consider buying from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional, accommodating. Not pushy ar all.

By john :) on 3/1/2018 at 2:10 PM. Helped by Graeme.

Graeme was focused on what we wanted........not what he had in stock. Very relaxed, enjoyable experience.......no pressure. The people doing the paper work and showing us all the options on the car were as equally great to deal with. Extremely friendly and accommodating, couldn't do enough to make the experience enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lexus graham

By Carlover on 3/1/2018 at 1:41 AM. Helped by Yan Ma, Shirley Feung.

Yan was very helpful and made it easy for us to decide on our next vehicle. There was no hassle as far as trying to get some discounts off the MSRP.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase a new Lexus SUV RX 350

By Frank46 on 1/17/2018 at 1:36 AM. Helped by Maurice Blum.

Mr. Maurice Blum very friendly explain everything to me and no pressure . I am a old customer since 1981 when I bought the first Toyota Van and I keep come back every 4 year to change the new car. The price and the service are excellent.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Very good

By Hanna on 10/20/2017 at 9:14 PM. Helped by Tan,Eva(?).

People are helpful, not pushy, good service , caring, professional, explaining very well what I needed to know about the car. This was my second Lexus at the same dealership and I felt very comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best luxury car dealer around

By Lexus lover on 10/19/2017 at 9:24 PM. Helped by Tan, Shirley, Jamie and Neil..

Tony Graham makes the whole experience of buying / leasing easy and pleasure able. All staff are very pleasant and make you feel part of the Lexus family. The only dealer that I know that has a no hassle loaner for when the vehicle requires servicing, even for oil changes! After having owned several luxury makes, Tony Graham and the Lexus experience are hands down the best in the business.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Helpful &, friendly staffs

By New Lexus on 10/19/2017 at 7:16 PM. Helped by Than Trinh, Shirley, Amy.

I always have good experience at Toyota Graham since I cannot remember when. I like the relax, friendly environment. The staffs always try their best to answer any question.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant experience

By SSONG on 10/14/2017 at 10:34 AM. Helped by Graeme, Shireley, Jamie.

This is my first Lexus and my experience at Tony Graham Lexus was a very professional and pleasant. Friendly, sincere staff and efficiently run system.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Enjoyable

By Happygolucky on 10/1/2017 at 12:54 PM. Helped by TT and his assistant, and Shirley.

Very friendly staff and helpful. Knowledgeable, and efficient. I would certainly recommend this dealership to friends and family. They helped minimize the stress that is involved in purchasing an automobile.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

good and effecient services

By Susan F. on 9/10/2017 at 4:28 AM. Helped by TT & some of his colleagues.

This is my second car bought from Tony Graham Lexus. I am happy with their services provided by sales department as well as service department.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Owned 4 Lexus Cars

By Lexus IS350 on 8/23/2017 at 12:34 AM. Helped by Too many to name. Carl Floren sold me 3 cars..

A Tony Graham customer since 1993. All regular (and a handful of warranty) service is very well done. I have never sensed unnecessary work being done. On several occasions they have gone well beyond what is required to keep me happy. Two warranty jobs done without the slightest complaint. Staff know their product extremely well. A key reason I still buy this product.

I would recommend this dealer.