Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service. Very happy customer

By Rav4driver on 5/22/2018 at 10:26 PM. Helped by Tan, Luis.

Bought a new rav4. Very professional staff, who not only were very helpful, but also had integrity. They did not push add ons and I felt respected as a customer. Would highly recommend this dealership. Dealt with Tan and Luis. Finance person was also excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent experience.

By Evan on 5/21/2018 at 11:59 PM. Helped by Tan.

We dealt with Tan at the dealership. He answered all our questions and quickly made us feel comfortable in the purchase of a new 2018 Corolla.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Regular customer of Tony Graham

By carguy on 5/18/2018 at 1:57 PM. Helped by Rick, Perry, Curtis, Luis.

Very happy with the purchase of my new RAV 4. Being (very)familiar with this dealership I continue buying cars from them and so far have no intention to go somewhere else.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My Experience at Tony Graham Toyota

By toycam02 on 5/14/2018 at 7:51 PM. Helped by John Moutsatsos, Luis Martinez.

This is our first car purchase at Tony Graham Toyota. Everyone with whom we had to deal with from Sales person to the Technician was pleasant, polite and helpful. I have nothing but good words to say about them. Kogalur Basavarajappa.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An EXTREMELY happy new owner of a RAV4!!

By Happy RAV4 Owner on 5/13/2018 at 4:49 PM. Helped by Pedro, Luis, and Maryann.

I just purchased a brand new RAV4 with the amazing help from Pedro! He was very kind, PATIENT and knowledgeable! I was very impressed with the service that I received as he made sure that I was taken care of! Maryann and Luis were also part of this experience helping to make sure I had everything I needed! I loved the part when Luis rolled out the red carpet when my car was ready...a great added touch. Very personable staff and easy to collaborate with!! Thank you again!!! I LOVE my new car!! Stephanie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By Busrob on 5/12/2018 at 3:12 PM. Helped by Lewis.

We are happy with our new RAV4 this is our third Toyota all bought from Tony Graham Toyota. Happy with service and performance of our Toyota vehicles.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Staff helpful but some problems

By Priusbuyer on 5/10/2018 at 8:10 PM. Helped by Nicole Nixon, Luis Martinez.

We were impressed by the amount of time Nicole and Luis spent with us, answering our questions in detail, and in Nicole's case in the test drives that we took with three different vehicles. We got a great trade-in on our old car. However, the Aeroplan miles promised by the dealer disappeared after we had signed the purchase agreement. No one would say specifically why this happened; they gave us some cash in lieu, but we never received the Aeroplan miles we had been counting on. Also, no one at the dealership noticed that the tub mats we had purchased were not in the car at the time of pickup, though Nicole offered to deliver them personally to our home as soon as she could. Overall, we are very happy with the car, and it is unfortunate that these other problems occurred.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

A satisfied vustomer

By Decoste on 5/10/2018 at 3:14 PM. Helped by Luis Martinez and salesman.

I was very well served by the salesman and Luis martinez However I had to request for the owner manual and I got the wrong one (hybrid)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and product.

By JD and Beastlet on 5/4/2018 at 5:20 PM. Helped by Nicole Nixon; Luis Martinez.

We met with Nicole to discuss our interest in finding the right secondhand Prius v. She was friendly and professional and quick to let us know when one arrived on trade. It pushed all of our buttons... even colour! We were offered a fair value for our trade and they agreed to our requests for the car, including new Michelin tires, a navigation map update and winter floor mats. Nicole jumped through a lot of hoops to earn our business and we couldn't be more pleased with the service. On delivery day Luis gave us his full attention during a tour of the dealership, the paperwork and a demonstration of the car's features. We drove away very happy. In our experience, both Nicole and Luis are a credit to Tony Graham Toyota.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

New 2018 Camry Hybrid

By Camry4Ever on 4/27/2018 at 9:54 PM. Helped by AJ, Wesley and Luis Martinez -the best vehicle delivery man.

Friendly, professional and courteous. This is a 5 STAR dealership. No "used-car" pressure sales (they make you feel at home). Excellent advice in all technical areas, including finance (thank you Mary). At delivery time, they will go over and above any demanding expectation (thank you Luis -you are the best). Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leasing

By N/J Gison on 4/23/2018 at 11:06 PM. Helped by Luis Martinez, Maryann Renaud Hong Fu.

Overall all a great experience plus knowledgable employees. Helpful plus plus!!! I know they are there to help in any situation concerning our new vehicle. Wonderful team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and a happy customer

By Rosalie122 on 4/21/2018 at 4:00 PM. Helped by Tan Vo was the sales representative, Maryann in Finance and Luis did the delivery..

I have been dealing with this auto dealership for about 40 years so I was not surprised to find courteous and friendly people to help purchase my new car. My wife was really impressed with the red carpet delivery of the car and Luis did a good job of explaining everything about the car and the dealership. I trust these folks to provide good after sales service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Very pleasant

By Toyota613 on 4/13/2018 at 3:25 PM. Helped by AJ,Mary,Jim,Luis.

I dealt with 4 people and all were very pleasant and cooperative. Everything was explained well. There seemed to be a little hiccup in communication between agents, as to follow up for items not completed.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

New truck

By James on 4/12/2018 at 11:25 AM. Helped by MaryAnn, Tom in sales, Manager and delivery manager, sorry mate, I forgot your name, but thanks again!.

While a little bit out of the way from where I live, the people there were helpful and took their time explaining available services and options. Warranty and options are endless and suggest to anyone they get the information first, go home and do some online research before buying anything as some options are questionable. Not first truck, but first Toyota, so there was a bit of a sticker shock, which I guess only time will tell if it was worth it. Over all the people here were good, a bit sales orientated, but then again, a bit is to be expected. Good experience overall and the dealership is willing to work with the client to reach a mutually agreeable price

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing !

By Truckman 1978 on 4/11/2018 at 11:49 PM. Helped by Thomas Doyle, luis Martinez.

Very satisfied in all aspects of the experince at Tony Graham. Friendly staff ,really good customer service. They do go all the way in order to provide you with all the information and details of you purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Wonderful Experience

By Jack & Francine on 4/11/2018 at 3:37 PM. Helped by Van To, Curtis Munro, Luis Martinez.

The process was excellent from start to finish. The staff were professional and great in helping me with the purchase of our new Camry. Kudos to Van, Curtis and Luis for their assistance, time and courtesy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Iris & Anthenor on 4/5/2018 at 2:48 PM. Helped by John, Mary and Luis..

Excellent service, John assisted us with the purchase of our new Rav4 . We have been coming to Tony Graham for many years; in fact, is our third purchase here and we were very impressed with the service. The new look of the Dealership is amazing. Mary the Business Manager was very kind and explained everything in detail. Luis the Delivery Specialist is such a nice guy with a great smile and always ready to help us when we visit. What a great experience dealing with them and we look forward to continue coming for many more years.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The Staff are great.

By Lucy567 on 3/29/2018 at 1:07 AM. Helped by Tan Vo, Maryann Renaud , Luis Martinez and Perry Mason.

Finding a car is not easy but Tan Vo did a very good job explaining to me and my sister in law the difference between used and new cars. He explained very and it ends up us for buying a new car. Maryann Renaud gave us more information about cars. Luis Martinez and Perry Mason gave us a lot of lectures on how the car worked. I'm very satisfied with the service I got from Tony Graham.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Tracey on 3/29/2018 at 12:28 AM. Helped by Hung Luis and AJ.

All staff are very professional and helpful! Luis is very knowledgeable about the vehicle and we appreciated him going through everything from top to bottom!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Thelma Roy on 3/22/2018 at 12:06 AM. Helped by Tan, Maryanne, Luis.

Friendly, no pressure, helpful service. Tan was able to get me a very good deal. The whole process was smooth and easy I'll be back.

I would recommend this dealer.