Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

New minivan owner

By HI Minivan on 6/19/2019 at 8:00 AM.

Happy new owner of a certified preowned Honda Odyssey, low mileage and fantastic condition. Got a decent price for my trade in and was able to get my Odyssey at a price I was happy with. Sales consultant Royce Murai was awesome from the beginning till late into the night. Royce was very informative about my purchase vehicle and Open communication made for a very positive experience. I would definitely purchase a future vehicle from Tony Autoplex again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service and very professional!

By kpoentis on 6/19/2019 at 8:24 PM.

Thank you Danny, Limuel, and Grant for the aid and assistance with my new car purchase! It was an easy and smooth transaction with excellent attention to detail. My every question and concern was answered and I would recommend this dealership to anyone in the market for a new car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service and staff

By Mbersa on 6/15/2019 at 8:59 AM.

Joe has been so patient and knowledgeable when helping me through the process of buying a new car. He made sure I was satisfied with the car itself and that it would fit my budget. I appreciate him taking the time to answer all of my questions and reassuring me when I had concerns. I’m grateful that he was able to help me because it’s evident that’s he’s exceptional at what he does. I will definitely recommend Joe to my friend and family for their car needs. Thank you Joe!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Limuel!

By Hiroshi on 6/15/2019 at 6:51 AM.

Limuel was very kind&professional with lot of aloha. We were so impressed with his honest and friendly service.I would recommend him to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!!

By Christine on 6/12/2019 at 10:12 PM.

My family had a wonderful experience buying our brand new car at Tony Honda. They have an amazing customer service and friendly people too. Iven is very accommodating and helpful with all the information we needed. Totally I would recommend this guy to help you find your dream car. He always mentioned this to me “this is not the end of my service but it’s just the beginning”. Till this very moment he’s very prompt to respond my questions regarding our new car. Much Mahalo to Iven and to the rest of Tony Honda peeps!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Experience with Tony Honda

By Trina W. on 6/12/2019 at 7:08 AM.

Everyone I came across at Tony Honda was very friendly. I appreciate all the help from Iven in working with me to purchase my new Accord. He did an exceptional job as I would recommend Tony Honda/Iven to anyone in the market looking for a new/used car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best Dealership on Oahu!

By ncnterrado on 6/11/2019 at 8:57 AM.

Our experience at Tony Honda far exceeded all of our expectations. We previously owned a Toyota and because it was time to purchase a new vehicle, our final decision came down to either a CRV or Rav4. When all was said and done, we chose the Honda. We truly felt that the staff at Tony Honda were there to help us find the right vehicle that fit our family's needs as opposed to being pressured into just making a sale. Iven and Kerry are absolute stand out individuals-very professional, honest, personable and made this buying experience an enjoyable one. Their transparency and genuineness won us over and helped us check all the boxes we desired in purchasing our new CRV. Thank you Tony Honda, we are extremely grateful for your awesome team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT EXPERIENCE

By NUILANSSS on 6/7/2019 at 11:44 PM.

Any question I had was thoroughly answered. I’ve received the help I needed and more. I felt like I was taken cared of here. I recommended family and friends to visit this particular dealership because of the great customer service. I’ll definitely be back sometime soon for another car! Hahah

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was well worth my time being there, so very helpful

By Keokikaina on 6/7/2019 at 4:54 AM.

I literally felt so welcomed there the whole staff is just so very kind and helpful, but Joe L. Has been the most helpful to me and going out of his way to help me get my dream car , everything went so very well, he’s so passionate of his job and making sure I got what I was there for. Thank you so very much Joe L. Definitely will be back !!!

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
5   Friendliness
4   Overall Experience
2   Price
4   Quality of Work

Efficient

By B Yap on 6/7/2019 at 12:17 AM. Helped by Judi (Shuttle driver).

The communication between the service department and myself was very efficient and my time seemed valuable to them. Helped me get a ride home quickly and safely and brought me back safely when my car was ready all while doing while having a kind attitude.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shuttle service

By Krob7800 on 6/6/2019 at 11:23 PM. Helped by Judi (Shuttle Service).

My driver Judi was amazing!!! She provided great conversation and made both trips rewarding. Simply put: I will only request her in the future....thanks again Judi for a great dealership experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a new vehicle

By bellarose21 on 6/4/2019 at 2:23 AM.

Sabrina has excellent customer service really loved working with her I believe she got me the best deal and I love the vehicle that I purchased

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience throughout the entire process!

By mmobitts on 6/6/2019 at 7:29 AM.

I previously owned a Honda from this same dealership. After 10 years, it was time to say goodbye and welcome a new car into the family. I have had great experiences here before, this time was no different. Royce was extremely helpful in helping me narrow down what I wanted. His knowledge of each vehicle definitely helped with deciding what would work best for us. We test drove several models and eventually decided on a Civic. We picked out some accessories with Ron and then moved into finance with Curtis. The entire process went smoothly and we were out of there with our new car. Each member of the team was extremely professional and made the process so much easier. I have been driving the car for a few days now and I couldn't be happier. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car dealership experience I've ever had, hands down

By Moose328 on 6/4/2019 at 11:34 PM.

I purchased my car on May 21st, and while I don't necessarily hate car shopping, it does make me nervous. I've dealt with a lot of car dealerships over the last several years and Tony Honda by far is the gold standard for how a dealer should operate. I was treated with respect the entire time, and Kelii made sure to explain all the features of the car I was wanting to purchase. I got a good price on my trade in as well as the price of the vehicle I was wanting. I had come in with pre-approval from my normal bank, but I was very impressed when Danny in the finance office was able to beat my pre-approval and therefore score me a much better deal. The entire staff was extremely professional and I will not hesitate to recommend anyone looking for a new car to Tony Honda. If I could give more than 5 stars, I would.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Quality of Work

Friendly, knowledgeable, yet professional experience.

By Ebo3 on 6/2/2019 at 10:52 AM.

It was a transaction of financial purchase; yet I felt as if I was talking with a family member. I feel we got the best deal possible. I would recommend Kerry Kobayashi of Tony Honda to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Quality of Work

Service of my crv

By Kepaa,john123 on 6/1/2019 at 5:51 PM. Helped by George Toro.

Andrew was very professional and he had a lot of aloha. I would like to have him do my service again. I would recommend him to everyone. George Toro. Was my shuttle driver and Was very friendly and professional. I would recommend them to everyone. Excellent service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sean is the best!

By Arnold on 5/31/2019 at 5:06 PM.

We had an emergency repair and Sean got our car in and repaired it quickly. We've been coming to Tony Honda for at least 15 years and trust Sean's knowledge of Honda vehicles.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great experience

By Vilma.lucino on 5/30/2019 at 6:33 PM.

Lauren was a good salesperson . She listened of my questions & demands. She’s very knowledgeable, she knows what to say & what not. She is not a typical pushy salesperson. She gives you time to think. She will be a good candidate for highest paid salesperson coz of her personality. The less trying hard pushy salesperson the better.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service beyond expectations!

By jacsm18 on 5/30/2019 at 4:34 AM.

We started looking online and within minutes, Limuel Javines responded. Gave him a call to see if we can test drive Honda Pilot but emphasized that we were just looking around. Limuel met us with such friendly service that felt like an extended family (though we just met). He enthusiastically showed us the different Pilot models without being pushy. We were so impressed with his honest, friendly and top quality service! He stayed well passed closing time as we ended up buying a Honda Pilot that same night. Thank you Limuel and Danny- you exceeded our expectations!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service!

By Kristy on 5/27/2019 at 4:03 AM.

I always get my 2014 Honda Accord serviced with Sean Kikuchi at Tony Honda because of the high level of customer service that I receive. My car serviced in a timely manner and wait time is minimal. Sean is trustworthy, patient, knowledgeable, and professional. I will continue to come here and will definite recommend friends and family to do the same!

I would recommend this dealer.