Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Purchase of a 2017 Honda Pilot. EX

By Akashi on 7/24/2017 at 10:19 AM.

It was indeed a pleasure working with Matt Chong to purchase my 2017 Pilot. I did test drive both the CRV & the Pilot. The Pilot met my need for carrying More than 4 passengers. Loved the smooth ride!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Recognize the agents

By Angel on 7/21/2017 at 8:25 PM.

The agent, David Pagan was really nice to me. He is very approachable and accommodating. I would like to request him again the next time I have my car serviced. Also, George Toro is very nice and accommodating. From the moment he greeted me when I dropped off my car. He also dropped me off work and had a great conversation along the way. Very satisfied with customer service. :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Raina R on 7/23/2017 at 7:20 AM.

I asked for another salesperson to help me because I just did not get along with the first one. As I was expressing my concerns, everyone looked generally concerned as I revealed that this was my first purchase. Lani offered to help me. She was so nice and appreciated that I was being polite about the first salesperson I didn't want to see again. I told her exactly what I wanted and she got me exactly that and more! I was offered and approved for their bank. I got a lower interest rate and better deal on the warranty. Everyone always talks about how dealerships are money hungry but I did not feel that at all with these guys! Lani and Danny were absolutely amazing to me. They made my first purchase so easy and affordable for me and my daughter!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Maria Balicoco

By Lehi on 7/22/2017 at 7:28 PM.

We appreciated the prompt and courteous customer service. Maria did an excellent job in answering questions and was able to respond well to finding something that would provide the qualities that we value in a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall experience

By Yoshi on 7/20/2017 at 6:10 AM.

Our experience with Tony Honda was simply awesome!! Our salesman Jason Lee was very professional & made us feel very relaxed while we were there. Mahalo!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tracy and Ron are the BEST!

By LuckyLove on 7/17/2017 at 1:18 AM.

Tracie welcomed us outside of the Honda dealership showroom. She is professional and and engaging-a beautiful smile. Ron is professional too. A fine experience!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Exceptional customer service experience

By edwin beleno on 7/14/2017 at 6:11 AM. Helped by jason beleno.

Service provider (jason b) explained every detail of the work needed done for my nissan. Answered all my concerns and very personable. Very satisfied with the service. I will always return to this location for service. Thanks Jason B and Tony Nissan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Experience

By Thomas Arizumi on 7/12/2017 at 12:28 AM.

I received outstanding service from Tony Honda on 7/11/17. The service advisor, Wade Szameitat, was exceptional in serving me. He advised me of a pending recall for my vehicle and arrange for the issue to be resolved while my car was being service for other reasons. He thoroughly explained the issue and assured me that the matter can be taken care of expeditiously. Outstanding service!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honda CR-V from Scott Matsuoka

By marissa_w on 7/10/2017 at 7:30 PM.

My husband emailed to inquire about buying a CR-V. Scott replied to him right away, answering his questions, including being able to give a quote. He made an appointment for that Sunday morning. We went in, test drove one on the lot (he even took the time to show us all the new features, including turning on the lane keeping assist system and Apple CarPlay.) Then Scott was able to find us the CR-V we wanted in the color we wanted in the warehouse. He was super knowledgeable, friendly, and easy to talk to, and I would definitely recommend him to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gunnar Hartner is a very professional car sales consultant!

By marleyman911 on 7/10/2017 at 12:07 AM.

I was looking for a mid-size car from Honda (accord) after talking to Gunnar Hartner and explaining my life situation, he recommended I look at the Civic. The initial Civic he showed me was perfect for me and my wife. Gunnar was very straight forward on all questions I asked of him. His knowledge and demonstration of all the Civic's capabilities was excellent! In my 25 years of buying cars, I have never come across a more straight shooter then Gunnar. Cooperate Honda, you truly have a great sales consultant in Gunnar! I am recommending all my friends and incoming military soldiers looking for a new car to talk to Gunnar first. This was the best experience I ever had in obtaining a new car! Respectfully, Matthew Curlee

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Team

By Richard D Harrison on 7/7/2017 at 6:23 PM.

My wife and I just went to Tony Honda to purchase a new car. From the moment we entered the parking lot we were greeted and directed to where we wanted to go. As we were parking we were met by Kerry who made us feel totally relaxed and comfortable. He asked what we were looking for and listened to what we wanted. Not once did he nor anyone there seem pushy. From choosing the car, to selecting add-on's , to finance, My wife and I felt totally relaxed the entire time we were there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

HONDA HR-V - rix

By harley on 7/7/2017 at 9:13 AM.

Sean is very helpful he gave us excellent superior customer service very down to earth person. I can tell he is very experienced, super friendly and makes everything so easy. Thank you so much for helping us you are so AWESOME!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales experience

By bhoff731 on 7/6/2017 at 8:39 PM.

Naurene made it all about what we needed and wanted. It was never about selling us something that could make her an awesome commission. This was so important to me that I initially dreaded walking onto the lot. But I'm so glad she came to help us out. Working with the finance guy, Daniel, was also a breeze. He was very thorough and non-threatening. He made things as simple and non-complicated as possible. We knew exactly what we were buying along with the car and why we were purchasing it. Wonderful experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Down to Earth Service

By JulJor on 7/5/2017 at 4:49 AM.

Scott gave me a call the day after I sent in an online pre-financing application and invited me to come up to the dealership after I told him what I was generally looking for in a car - Used, White colored, Fairly Priced, and within Budget. I met him on July 4th and he was very personable and down to earth. He told me he picked out a car that he thought would interest me within the parameters I've set. He was very helpful in guiding my husband and I into finding the car we wanted. He's upfront and local friendly, not your run of the mill, pushy salesman. He was genuine in making sure we were able to get our car. He was great at explaining the car functions and hooking up our phones to the bluetooth and talking story when we went on a drive. Not only a great salesman but a great individual that clearly shows that he loves doing what he does. Mahalo Scott! Much appreciated!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Service!!

By ez4myHONDA17 on 7/4/2017 at 9:09 PM.

We've had such a great experience with Tony Honda ever since we bought our first new Accord in 1994, so we have decided to get a new CRV last October from Tony Honda. (Yes, Accord lasted that long and it still runs great!) Jared helped us through everything in order to get the exact CRV we wanted. He was very patient and helpful. This was the reason why we decided to buy another car from Tony Honda this year. We had a SUV from different car company, and we were so disappointed with their service. Thus we traded in the SUV for our new Pilot. We wanted Jared to help us again, so my husband called him and set up an appointment and sure enough, he was really great and had two Pilots for us to take a look right by the dealership office. Everything after that went so smooth. Not to mention the friendly service we received from everyone who were involved in the process. Thank you so much, Jared, Ron, and Marco. We are really enjoying our Honda cars!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

People made the difference

By jusme on 7/4/2017 at 9:23 AM.

Looked all around, various dealers, makes, and sales people, and had the best experience with Jared and the Tony Honda team. Most informative, answered our questions, and if wasn't sure, found out and got right back to us. Some lots had peeps that were pushy and kept asking "how about this one?", another appeared to feel they had the edge so wasn't at all helpful or cared to need, or want, our business. Jared had the right service level, was attentive and made us feel very comfortable in narrowing down what we were looking for, pointing out the value, and helping us to make the right SUV choice with a CRV. Other team members worth mentioning also are, Poki, who helped ease our transition, and Kathleene was charming, to say the least .. and she REALLY knew her accessories! Jared was the bestest, and we'd definitely recommend! P.S. The sales floor/environment could use a little refreshing .. just saying :) Lucky got good guys working it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had good experience

By dazinoer on 7/3/2017 at 8:31 PM.

The Salesperson helped me a lot and give me good advice for the car. He took time to show me what cars are available and gave good price for it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jacob was great!

By accordfanboy on 7/3/2017 at 5:33 AM.

Jacob worked hard to get me the new Accord I wanted. A truly nice guy who me got a great price! Everyone else seemed super helpful too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless car buying

By Retirees on 7/2/2017 at 2:41 AM.

Joe and Ron were very easy to talk to and made us feel comfortable. They answered all our questions and made the whole purchasing process easier. We appreciated their assistance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By sippycup03 on 7/2/2017 at 4:14 AM.

highly recommend jared!!! he's super chill, patient, and most importantly NOT PUSHY!!! he helped me choose my 2015 Jeep Patriot 4x4 today and I couldn't have been happier!

I would recommend this dealer.