Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy long term customer

By Luv My 2003 4Runner on 12/10/2018 at 6:54 PM. Helped by Alex (and several others over my history with T&C).

I've always had a good experience when buying cars and getting them serviced from T&C Toyota. I've bought two vehicles - 2003 4Runner and 2015 Highlander - so my experience goes back 15+ years. I've done most of my service on my 4Runner at T&C, and I regret any service I did not get there as it was not up to the standard of T&C regarding parts and service department. I'll continue to service both vehicles at T&C and hopefully buy from them again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By 3OOkash10 on 12/9/2018 at 11:09 PM. Helped by No Yousef.

We wanted to renew our lease with Toyota, the first visit was ok, but after dealing with “Mo Yousef” our experience went from ok to great, Mo was very patient, very knowlagable and very friendly. We walked out with a new car feeling great, happy and appreciated. Thanks Mo for a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Luv my 4 Runner on 12/7/2018 at 7:38 PM. Helped by Gary Wilson.

Gary Wilson was very professional and helpful with my service needs and kept me informed of the process. Overall very happy and would recommend location. Great job Gary Wilson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Visit

By smitman71 on 12/7/2018 at 2:41 PM. Helped by Gary Wilson.

I went in for a service visit and my service consultant, Gary Wilson, took care of everything I needed. He was very friendly and helpful. He gave me a detailed explanation of everything that needed done and ensured everything was completed in a timely manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finished in less than an hour

By Toyota123 on 12/6/2018 at 1:09 AM. Helped by Chris.

Chris did another great job with our car. Always a pleasant experience at Town & Country Toyota. The grounds and waiting rooms are so well maintained.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Tyler, Assistant Service Manager, Was Great

By ToyotaPriusGuy on 12/5/2018 at 9:55 PM. Helped by Tyler.

This is my 2nd time at Toyota Town & Country. Both visits were excellent. The staff make a concerted effort to be professional, friendly and courteous. They go the extra mile to ensure that all questions are answered and that any concerns are addressed. I have been to plenty of dealerships in several states that are sketchy, pushy, or downright rude. Not the case here, from my two experiences. Today's experience with Tyler was exceptional--nice guy and very thorough. I'm happy to come back for my next servicing needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New breaks.

By FJ1234 on 12/4/2018 at 10:36 PM. Helped by Gary.

I was In and out in 3 hours, I felt like that was actually pretty quick for the work involved in changing my breaks out.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Superior Service

By js on 12/3/2018 at 6:44 PM. Helped by Brandon Stevens.

Brandon was exceptionally knowledgeable and professional. Here explained the service performed and made a point to answer all questions thoroughly. The quality of service in the Service Dept continues to be a key factor for my continued patronage of Town and Country Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

oil change and tire replacement.

By Josh from NC on 12/3/2018 at 6:23 PM. Helped by I'm terrible with names.

In and out in an hour, never will I take my vehicle anywhere else! Great customer service, actually found out about a minor recall on my vehicle and that was also corrected.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service experience

By G_in_NC on 12/1/2018 at 11:32 AM. Helped by Gary.

Service Rep promptly greeted me when I arrived, great shuttle service, service rep called to say car was ready, quick checkout at cashier to pick up car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Experience with T&C Toyota Maintenance

By Toyotaguy on 12/1/2018 at 3:55 AM. Helped by Chris Wagner.

Maintenance was well done. Paperwork was complete and detailed. My loyalty coupon of $80 was honored. I am confident that the vehicle will operate well in the future. Vehicle is very low mileage for a 2011 model. All maintenance has been routinely completed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

a relief

By far655 on 11/30/2018 at 12:39 AM. Helped by Jack Haley and Charles Padgett.

I hate shopping for a car, this went very smooth. Jack and Charles were very helpful. The 2 of them made the deal go very well for both the customer and them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

15k mile check up

By Love my 4Runner on 11/30/2018 at 1:47 PM. Helped by Can’t remember.

The customer service we received was very attentive and helpful. He always kept us informed and updated on what the mechanics were doing and our expected wait time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service.

By jppr on 11/29/2018 at 11:21 PM. Helped by Brandon Stevens.

My service advisor was very helpful! I was happy that he listened to all my concerns and contacted me as soon as my vehicle ready.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Toyota Care" service-tire rotation

By tmac45 on 11/29/2018 at 9:05 PM. Helped by Don't recall her name..

We were able to schedule our service over the phone for the day after we called. the service took the approximate time as estimated when we called and we were comfortable waiting in the dealership's waiting room for the work to be done. The service representative courteously explained what work had been done and reminded us when the next service was due.It was a very efficient professional service visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Schwarms on 11/29/2018 at 9:01 PM. Helped by Jayden Green.

Very friendly and accommodating visit. Jayden was helpful and explained each thing he was doing. I would recommend this dealership to anyone who would like friendly service. I was very happy with my visit.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Rodney Alexander Salesman

By Babs01 on 11/29/2018 at 7:05 PM. Helped by Mr Rodney Alexander.

Love working with Mr Alexander, he was very patient in understanding my needs and concernes in purchasing a new car. I would highly recommend him and your dealership for all round customer service. Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By Shelly1949 on 11/29/2018 at 12:11 AM. Helped by Tyler.

Great work and service as usual! Always have brought my car Lexus 250 to service center and will continue to do do in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

good experience

By Toyota on 11/28/2018 at 6:19 PM. Helped by Scott Reese.

Scott Reese was very knowledgeable and helpful throughout process. the financing part of the process was very slow, but the overall experience was just fine

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't be better

By J. E. on 11/27/2018 at 8:56 PM. Helped by David Meek.

Service manager was knowledgeable, professional, and personable. Wait time was exactly as expected. Lounge was super comfortable. Work completed was what I expected. Professional and courteous service from start to finish.

I would recommend this dealer.