Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

WONDERFUL service!!!!

By MomOfMany on 2/20/2019 at 9:13 PM. Helped by Brandon Stevens.

It was amazing how so many of the guys in the service department were helping me and assessing my car right when I pulled into the service department. And Brandon is a TOP NOTCH service manager! He's great with names, gives personal attention to you, and is wonderful with recommendations - ones that make sense, not overdoing it. I felt taken care of - not taken advantage of. Awesome place!!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

6 month service

By Bonlyn2010 on 2/20/2019 at 8:47 PM. Helped by Marcus Walker, Zakhar Fyadnov.

Took my 2018 Corolla in for its first service. Satisfied with work done. Manager took time to explain the care care package. Time was lengthy despite having an appointment

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always great service at Town and Country Toyota!

By PopK on 2/20/2019 at 11:58 AM. Helped by Chris.

My service contact was Chris. Excellent service, professional, knowledgable, curtious. Chris kept me informed during the process. The waiting room is great, I love popcorn. I have been dealing with Town and Country for years and my experience has always been excellent. I highly recommend Town and Country.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience!

By ccmann06 on 2/19/2019 at 2:12 AM. Helped by Curtis, Wright.

Curtis Wright was a great salesman and helped me so much with the process. I was very pleased with the amount of knowledge he had. I love my new Corolla.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service!

By KIm on 2/18/2019 at 8:54 PM. Helped by Jerry Cook.

I took my car in on Monday, 2/11/19 to have the front end repaired. Jerry Cook immediately came to the window to ask how he could help. He walked around my car with me taking notes on the damages, and estimated how much the repairs would run, and said they’d probably have it done by that Friday, 2/15. I was doubtful that it would be done by Friday, but Jerry called each morning to let me know the progress of the repairs, and true to his word, he called Friday morning to tell me my car was ready to be picked up! I asked if I could get the oil changed & tires rotated before picking it up. He called the Service Department, took my car over to have it serviced, and had it ready and waiting for me when I got there. My car looks brand new....very happy with the repairs. Exceptional customer service, very friendly employees....I couldn’t have asked for more superior service! Thank you for a great experience.....I’ll be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleased

By Karen12 on 2/18/2019 at 7:26 PM. Helped by Chris Wagner.

Chris was wonderful. He made me feel very comfortable when I arrived. He took care of my recall issue as well as my 10,000 mile oil change needs. It's nice to see the same faces when you go in for service. Plus I really enjoy the free vanilla Cappuccino while I'm waiting.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Very Good Experience

By susan262 on 2/18/2019 at 2:37 AM. Helped by Gary Wilson.

I took my Prius in after a recall notice requiring a software update. My service adviser, Gary Wilson , greeted me right away and checked to be sure that there was no other current recall for the car. He advised me it would be an hour to an hour and a half for the service which would include a complimentary car wash at the end. The waiting area was comfortable and I had a cup of coffee while I waited. True to his word, Gary came to find me in a little over an hour and told me the work was completed. He went over the paper work with me, got my key, and I was on with my day. I felt throughout like a valued customer and there was no pressure to have extra work done (something I always worry about when going to dealers). I would definitely work with this service adviser again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Next level.

By Msab on 2/17/2019 at 3:45 PM. Helped by Zigmond Osby.

Zigmond Osby is outstanding and provided us with exceptional customer service. Knowledgeable, friendly and did what he said he would do. You have a great employee and I’m certain he’s an asset to Town and Country Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By ksuguy on 2/17/2019 at 1:17 PM. Helped by Ezra Monell.

One of a kind experience. Ezra went above and beyond to not only handling and making sure my warranty was accepted and applied for the job, fixing the problem with my tire without any hassle, and finding and saving my wallet after I had left the store. Couldn't have had a better experience.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Very good

By bflofootball on 2/16/2019 at 8:55 PM. Helped by Kevin Jaquez.

I gave this rating because we have purchased 4 cars from this dealership and we have also had friends buy 3 vehicles from this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

10,000 mile recommended service

By SeminoleChris on 2/15/2019 at 11:38 PM. Helped by Gary Williams.

Made appointment for 10,000 mile service after receiving reminder email earlier in week. My window sticker had me about 500 miles from due. Arrived on time and they were expecting me. Gary Williams was my Service Consultant and he did everything he told me he was going to d. After checking in, Gary escorted me to customer waiting lounge and pointed out free water, ice cream and popcorn. Gary said he would keep me posted and let me know when service was complete. Service was done as expected and free car wash was nice. Took approx 1 hour and 15 minutes which was expected. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people

By Russell on 2/13/2019 at 7:13 PM. Helped by Heather.

Heather was fantastic and gave me great service from the start all the way to the end. The whole experience was an easy, very positive one. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch service

By Toyota4Life on 2/13/2019 at 7:07 PM. Helped by Tommy Le.

They really know how to make the process efficient and easy. If you are not going there for your Toyota service you might want to consider it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent, welcoming, thorough

By MKWilliams on 2/13/2019 at 6:32 PM. Helped by Charles Padgett.

We worked with Charles Padgett to buy a car for our growing family; he was knowledgeable, provided exceptional service, and let us come to our own conclusions without pushing his agenda (at all). Town and Country always went out of their way to make sure we were well looked after. We had them appraise a car (for a trade-in) on short notice. The entire process and outcome was extremely fair. We will be back again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Customer

By Camry on 2/13/2019 at 12:06 PM. Helped by Jaden Green.

We bought this used Camry in 2005 and have had all service work done at the dealership to our satisfaction. We keep good service records so we know this car well. We have a good working relationship with the staff in Service so we are able to trust each other with discussion of needed vs. suggestive service work. We have had good experience with all staff there over the years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Two Time Winner

By Moving Target😊 on 2/12/2019 at 7:17 PM. Helped by Eddie Sloop, Jerry ( two different ones), Greg Driscoll, Shannon.

My bad luck with being hit by other drivers turned into good luck when I discovered the Toyota Body Shop on South Blvd !! Just to name a few...Eddie Sloop, the two Jerry’s , Greg Driscoll, Shannon at the front desk, others I can’t name but who always greeted me with a smile made two bad experiences more bearable. Along with the smiles and friendly service came first rate expertise in repairing my vehicle. I can’t recommend this Body Shop more highly. Kudos to them 😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience as always.

By Cambria1 on 2/12/2019 at 6:20 PM. Helped by Aleksey Amiramov.

I have always had great service when bringing my car in for anything needed at this location and today was no different. I highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Warranty maintenance and more - handled excellently

By ldk on 2/12/2019 at 1:12 AM. Helped by Kevin Jaquez.

Was in for routine maintenance but wanted them to check a few other issues. Kevin listened and ensured he had the right descriptions written down. He communicated that it would have to be seen by someone other than the maintenance technician due to it involving electronics and told me the wait time it might be. When it was complete, he reviewed everything thoroughly and I had forgotten to mention another concern. He didn't hesitate and took it back to have it checked again. He gave great customer service and it all went smoothly and within the time window he had indicated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Looking for my first Tacoma Trd Pro

By Ben7 on 2/11/2019 at 9:51 PM. Helped by Mo Moustafa.

I searched the web of 5 dealers trying to find the right price that fit my budget. I had purchased at Town and Country before and once again they came through. Salesman did all he could possibly do to make it happen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine services

By Fabienne on 2/10/2019 at 9:54 PM. Helped by John d’errico.

They were aware of recall and checked it out and said they updated the system. Also I was informed that car will be due for alignment next service.

I would recommend this dealer.